![]() | Home > Off Topic > had a service - and feel like I've had my bottom poked. |
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Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6318 ![]() ![]() ![]() |
perhaps its just me.
the transit custom has just been in for its first service at 23,500 miles. while in I asked if the foam strip that sits between the bumper and the intercooler which had started to drop away could be fitted back in place - but not to worry if its too much trouble Id do. I was apprehensive about whether they do this or not - managed to have a quick look at the van after it came out of service and hey presto - its been fixed. well sort of - they just pulled it off leaving bits of sticky back foam and a gap that the foam use to fill. when called up to pay I asked if they sorted the foam - yes all done and pushed back up.... it doesn't look like it to me I said and the service rep checked and confirmed it I had. I confirmed it had so the supervisor came to take a look. The outcome was obvious - it had been ripped off and presumably binned. told them I wasn't happy and wanted in writting it would be sorted. which they did. I then proceeded to do some checks before paying and this is what I find staggering - the £325 service doesn't include a new air filter !!!!! I'm told its good for 50k miles ! ![]() maybe it is but I'll be buying one all the same and fitting it. |
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