 | Home > Land Rover Customer Relations > Extended test drive |
 
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| TamarBlue11 Member Since: 25 Sep 2020 Location: England Posts: 226   
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I took one for an hour drive yesterday, like yourself when I orginally saw extended test I was hoping for 24 hours. Was very impressed though with the car! Shame I didnt have a chance to take it off road, but not sure they would of appreciated that
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24th May 2021 9:08am |
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| Tim in Scotland Member Since: 23 May 2007 Location: The Land that time forgot Posts: 3753 
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If you want an off-road test drive why not sign up for an LRE full day? If you have a decent dealership they will foot the >£300 bill for the voucher if they might get a sale from it.
I just don’t understand LR over this , you would think that they would be trying to get the owners of the “classic” Landy who have doubts about the new one to go for a proper test drive with off-road if wanted and try to change their views. To any other car maker an “extended” test drive is 48 hours or longer not an hour instead of 30 minutes....... Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come 2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed! |
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24th May 2021 9:18am |
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| AMBxx Member Since: 24 Jul 2016 Location: York Posts: 1033 
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I don't think they're interested in owners of the 'Classic' Landy. Their original marketing took the
 . The service I've received for my Defender from 2 local dealers has made it pretty clear they'd rather not see me again. |
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24th May 2021 12:04pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018 
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24th May 2021 3:46pm |
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| Clemmo Member Since: 03 Aug 2012 Location: Mile Oak Posts: 1219  
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Our dealer gave us the car for 24hrs...just asked me to top up the diesel.
I handed it back without any pressures. In fact they never ever contacted me afterwards at all 
I bought an X3 Clemmo Make today a little better than yesterday but not so good as tomorrow.... Defender 90 HT............Pangea Green BMW X3 Msport............Carbon Black Mini Electric................Grey. (wow!) MGB Roadster……..........Vermillion 17k miles Honda Benly CD200....Maroon --------McLouis Fusio........7.4m of fun |
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24th May 2021 5:03pm |
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| mf7480 Member Since: 14 Jun 2021 Location: Gloucestershire Posts: 91 |
To be honest, you know if a car is suitable for your needs or not in 15 minutes. A 24 hour test drive is completely unnecessary.
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18th Jul 2021 8:52am |
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| G&T Member Since: 13 Jul 2021 Location: Shropshire Posts: 38
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I don’t mind 15 minutes on the first test, but I’d expect a good few hours on the 2nd and I’d expect that to be the decent thing by the dealership. If not, it tells you more about the relationship the dealers wants with you than you with them.
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18th Jul 2021 9:15am |
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| Hairy Dan Member Since: 25 Apr 2013 Location: NW Durham Posts: 1418 
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I was originally offered a 1 hour test drive but then said I could have it for two hours, this wasn't any good for me so I pressured them a bit more and ended up with a 4 day test drive.
I would respectfully disagree with that, if I only had the car for the two hours I probably wouldn't have bought one as I couldn't get a comfortable position for the seat and steering wheel. However the longer test drive gave me a chance to play about and find a good seating position that I was very comfortable with. YMMV  Cheers Ian
-------------------- 22MY Defender 110 D200 SE, Fuji White. Kielder 4x4 Safari Instagram @defender_v8 |
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18th Jul 2021 10:56am |
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| rtm89 Member Since: 14 May 2013 Location: North Yorkshire Posts: 255 
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Being honest and I can only go off our circumstance here but we only have 1 Defender demonstrator available to us.
It is in use almost constantly on test drives as well as being our dealer principals vehicle as we simply can't get any stock. We have been trying to look after all customers fairly and try and allow a good go in it but if we lend it out for days at a time others miss out and our head of business has to find another car to go home in. |
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18th Jul 2021 1:23pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018
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"our head of business has to find another car to go home in" - isn't that the sort of problem the head of business should see as a positive?
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19th Jul 2021 8:51am |
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| G&T Member Since: 13 Jul 2021 Location: Shropshire Posts: 38
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I was thinking just that, especially when he/she has a choice of everything on the forecourt
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19th Jul 2021 10:49am |
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| AMBxx Member Since: 24 Jul 2016 Location: York Posts: 1033
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I was thinking that it's really not the customer's problem how the salesmen get home.
That said, if they can't make enough, this is a good way to ration them. |
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19th Jul 2021 11:59am |
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| rtm89 Member Since: 14 May 2013 Location: North Yorkshire Posts: 255
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If only it was the case at the moment. We simply don't have enough cars to sell or to drive. LR are only building sold orders at the moment (and 90% of them are being held up through shortages of components) so we cannot get any additional vehicles to bolster what we have. We have 1/4 of the used stock we would usually carry but like most people we do like a car to go home in. Even salesmen are humans (just about!)  |
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19th Jul 2021 3:41pm |
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| markb110 Member Since: 22 May 2010 Location: Guildford Posts: 2644 
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Until it cannot clear the local height barrier or you find that you can’t exit the vehicle once parked in a multi-storey car park.
Our local, Guildford is awful. Pull out onto a busy road, work your way round then head to the A3, 70 mph for 15 minutes heading north, 15 minutes heading south at 70 mph, then crawl back to the dealership. Wow, my TD5 90 can do 90, is more engaging, with no ABS, muds, lift you hope no one does anything silly and of cause I have the Reaper sitting on my shoulder asking if I ever envisaged that cornflakes would be my last meal…….
The June extending drive turned out to be a joke bearing in mind how many LR’s wifey has had as the sales man said we could not have it for the weekend in case someone else wanted to book it out on the weekend……..go figure. I even said that my wife had changed her last three Lane Rovers after two years, and guess what we are at two years……how may hints or opportunities can you give someone that (allegedly) uses the title ‘Salesman’……… Stepping off my soap box……. |
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19th Jul 2021 4:08pm |
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