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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
lohr500 wrote:
I can understand JLR not wanting to sell replacement parts as the potential for incorrect assembly could lead to all sorts of problems and litigation with the towall not locking in place correctly.


As PowerfulUK has shown, a competent mechanic could easily replace the motor and housing. So repairs could be managed in-house.

Interesting to see that Brink actually have a manual version of this setup, which could be considered more appropriate for the most robust/durable model in the JLR lineup:

Post #926383 19th Oct 2021 1:52pm
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lohr500



Member Since: 14 Sep 2014
Location: Skipton
Posts: 1316

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Santorini Black
Don't disagree with you Supacat. A competent mechanic could easily repair/replace the components.
My worry would be the number of less than competent mechanics out there.
Still I suppose no different to selling safety critical steering and suspension components to anyone.

I cringed when I saw this photo over the weekend on a Jeep facebook page I follow. The owner thought it was a good and safe solution to take out the play in the tie rod thread. Plenty of responses saying it was far from a good idea.



Click image to enlarge



Also agree that the manually retractable tow ball version would appear to be more suitable for Defender. Far less to go wrong or get damaged when off road.
Post #926409 19th Oct 2021 4:27pm
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cyberhusky



Member Since: 09 Feb 2021
Location: Luxembourg
Posts: 274

Luxembourg 
Hello

I do have the electrically deployable towbar. I had no other choice. I wanted the removable, but only had the choice between fixed or automatic deployable. I only use once a month and still haven't tried it as I don't have my trailer.
On my Disco Sport and Freelander 2 I always had the the Brink removable towbar, very reliable. 22MY Defender 110 (actual) | 10MY Freelander 2 (history) | 15MY Discovery Sport HSE (history)
Post #926426 19th Oct 2021 7:16pm
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mse



Member Since: 06 Apr 2008
Location: UK
Posts: 5035

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Scotia Grey
I wonder why right to repair doesn’t play a part? Mike
Post #926429 19th Oct 2021 7:30pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Another example of poor aftersales support:

Click image to enlarge
Post #928342 3rd Nov 2021 11:44am
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mse



Member Since: 06 Apr 2008
Location: UK
Posts: 5035

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Scotia Grey
There are a few things like this that ive seen recently, not just with JLR, where you have to buy a complete X to get a replacement part.

I thought and hoped, right to repair would kick in and cover stuff like this - maybe it will Mike
Post #928441 4th Nov 2021 7:47am
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Off Topic

Interesting to how right to repair is playing out in the US:

Subaru Disables StarLink in 2022 Vehicles to Comply With Right to Repair Law
When Massachusetts residents overwhelmingly voted to pass updates to the state's right-to-repair laws—including, among other things, allowing a common method of accessing over-the-air diagnostic data—in 2020, it was immediately clear that automakers weren't going to let it happen quietly. Those companies and their lobbyist groups promptly fought back, but at least one has taken some new-car features off the menu as it reportedly seeks a way to comply with the law.

https://www.thedrive.com/news/42917/subaru...repair-law

Assuming this is a far wider suite of telematics than currently available to owners via an existing app, the question is what has/will JLR do to a MY2022 Defender to be able to sell it in Massachusetts?

"The amendment to the law means that automakers who want to do business in Massachusetts are required to make this telematics data accessible through a smartphone app beginning with model year 2022 and newer vehicles."
https://www.thedrive.com/news/41121/voters...hting-back
Post #929013 8th Nov 2021 7:17am
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Tim in Scotland



Member Since: 23 May 2007
Location: The Land that time forgot
Posts: 3753

 
Easy answer to that - they stop sales in Massachusetts altogether so owners can only buy a car in another adjoining state and drive it back into Massachusetts then it won’t have been sold in state. Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come
2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed!
Post #929027 8th Nov 2021 9:07am
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umbertob



Member Since: 21 Jun 2020
Location: Altadena, CA
Posts: 133

United States 
That practice is frowned upon... Dealers are very territorial here in the US, with few exceptions (limited run or high-demand, high-margin vehicles) buying a car from a dealer in a different county to save a few bucks can be problematic for the selling dealer if the manufacturer finds out, let alone buying out of state to circumvent a local law. There are serious penalties involved for the offending dealer. At the very least I expect MA dealers would eventually refuse servicing a vehicle purchased out of state, on the technicality that it's not legally configured for use on their roads. That would put an end to that practice real quick. 2020 NAS Defender 110 HSE 5-seater / Silver / Khaki / Black Pack / Black Roof / Satin Film / Cold Pack / Off-Road Pack / Advanced OR Pack / Comfort + Convenience Pack / Sirius + HD radio / HUD / Meridian Surround
Post #929049 8th Nov 2021 1:27pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
It seems Subaru is cautious of upsetting the dealer network or the judge, or both and so has worded it thus:

"It then states in a layman’s terms that, “to comply with the new Data [Access] Law, [Subaru of America] has determined that it is no longer able to offer STARLINK Safety & Security subscriptions to Massachusetts residents beginning with model year 2022.”

https://www.repairerdrivennews.com/2021/10...pair-case/
Post #929068 8th Nov 2021 3:02pm
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