 | Home > In Car Electronics (L663) > SIM Card insertion |
 
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| markb110 Member Since: 22 May 2010 Location: Guildford Posts: 2644   
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We use one in the wife’s Velar
It gives you access to the internet when not driving as well as life traffic updates whilst driving, whether a planned route or not. The latter is the most useful. We (UK) use an EE data only sim and only need to spend £2 a month to top it up so no big deal. I had to get EE to ‘unlock’ as the sim expects to be used in a phone or tablet and so this way it does not need a text message confirmation. I update it via EE’s website via the internet in the car. Alternatively you can take it out and top in up via a tablet or mobile phone. Hope that helps |
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10th Mar 2021 12:39pm |
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| Retroanaconda Member Since: 04 Jan 2012 Location: Scotland Posts: 2656 
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I thought we were poms?
It’s infernally complicated but my understanding is that in the Defender there are several SIM configurations available and most vehicles have more than one. One SIM provides the vehicles uplink for SOTA updates, sos/assist, the remote app, secure tracker etc. and the other provides connectivity for the online features in the infotainment system - live traffic & routing, weather, WiFi hotspot (if specified). For the UK both SIMs are embedded eSIM modules and are fixed to a network of LR’s choice. You can buy ongoing subscription once your free period from purchase expires. For Oz and some other places, the first is embedded but the second (infotainment) is the one you have a slot for. So you can put a SIM card from a network of your choice in there. |
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10th Mar 2021 12:46pm |
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| dontwakemeup Member Since: 28 Feb 2021 Location: Oz Posts: 55 
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Thanks for this, I appreciate it.
Just had a read of the documentation again (very sparse) and it seems to say there are 2 sim cards, an embedded one for telematics and this one for wifi hotspot. However another part in the documentation states that the car's connect feature includes wifi hotspot data via the embedded sim. |
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10th Mar 2021 12:46pm |
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| Scrumps Member Since: 24 Feb 2021 Location: Somerset Posts: 108  
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Hi,
I use a data SIM in the RRS AB. I buy a “three” data SIM from Amazon. 2yrs /24Gb for £42.90 We’ve had a few now on various Land Rovers and run out of time before data. More info on the SIM is here (if fitted). https://www.ownerinfo.landrover.com/docume...c/G2386061 Scrumps 90 D250 HSE Tasman Blue 24MY L461 RRS Verasine Blue 05 TD5 90 CSW Cairns Blue 1967 MGB BRG 1944 Willy’s MB OD green 1942 Willy’s MB OD green |
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10th Mar 2021 12:49pm |
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| dontwakemeup Member Since: 28 Feb 2021 Location: Oz Posts: 55
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Just got my car today. No SIM card. Wtf.
Dealer and I were both confused as literally every other car had the SIM card slot in the show room. In Australia it’s supposed to be included. No idea if the factory forgot it or something has changed.  Click image to enlarge |
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11th Mar 2021 9:12am |
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| DSL Member Since: 20 Aug 2007 Location: Wandering the wasteland. Posts: 837
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Might be a shortage of the appropriate bits, case of saying “bung one of those panels on & hope no one notices”, in Slovakian of course.
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11th Mar 2021 9:17am |
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| dontwakemeup Member Since: 28 Feb 2021 Location: Oz Posts: 55
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It's pretty frustrating. I really wanted to bring my own sim card for the hotspot feature. This car keeps saying enable connectivity but the inbuilt sim doesnt allow hotspot. It's like something is missing.
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11th Mar 2021 9:18am |
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| SN Member Since: 29 Jun 2007 Location: SK6 Posts: 729 |
I'd be instructing the dealer to fix it (i.e. obtain the missing parts and fit them) Steve N | 21MY Defender
| 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history) |
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11th Mar 2021 9:29am |
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| dontwakemeup Member Since: 28 Feb 2021 Location: Oz Posts: 55
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Yeah I did bring it up at delivery. Will see what they say tomorrow. Not even sure how they would escalate this.
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11th Mar 2021 9:43am |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018 
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If you use the search function there's several threads on this.
There was also this, whilst for a different maket, may indicate the issue crept into different markets as well: SERVICE ACTION N485 - INCORRECT FRONT PORTABLE MEDIA INTERFACE PANEL INSTALLED DESCRIPTION OF ISSUE A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which have been manufactured with an incorrect front portable media interface panel. AFFECTED VEHICLE RANGE Defender (LE) Model Year: ................. 2020 VIN: ................................. 000585-007676 Visit the British Brands Sales Suite (BBSS) website for a list of affected new vehicles at your retailer. SERVICE PROGRAM / REWORK ACTION Retailers will renew the front portable media interface panel with the correct specification as part of the Pre-Delivery Inspection (PDI) process and before vehicle handover to the customer. Affected vehicles already in the hands of customers should be updated at the next available opportunity. Click image to enlarge Click image to enlarge https://www.defender2.net/gallery/albums/u...202020.pdf Last edited by Supacat on 11th Mar 2021 10:04am. Edited 1 time in total |
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11th Mar 2021 9:58am |
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| dontwakemeup Member Since: 28 Feb 2021 Location: Oz Posts: 55
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thanks for pointing this out. My search skills are suboptimal I definitely went hunting. 80 results I lost focus.
I have a 21MY and this thread listed appears to be an issue confined to North American cars that HAD a sim card slot and were supposed to be swapped over to one without. |
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11th Mar 2021 10:00am |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018
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If you have the 2nd embedded SIM, then the service appears to be tethered to JLR via their service provider.
The question is is the 2nd data package, which was optional and costed, identified on your build sheet or invoice? Some answers from JLR direct here: https://www.defender2.net/forum/topic75261.html |
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11th Mar 2021 10:12am |
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| dontwakemeup Member Since: 28 Feb 2021 Location: Oz Posts: 55
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The only issue I have with this, is every other MY21 defender at my dealer in the showroom/ predelivery area has a sim card slot there. Literally my car is the only one without it. I guess I'll have to bug the dealer again.
The australian market cars all have sim card slots. I'll have to check the vin ranges on the lot cars. No idea. Maybe mine is just an odd one out. There is no optional data package available in Australia. |
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11th Mar 2021 10:14am |
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| dontwakemeup Member Since: 28 Feb 2021 Location: Oz Posts: 55
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I may stand corrected. This MY21 on Carsales (our version of Autotrader) has the sim card missing as well. hmm...
Click image to enlarge |
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11th Mar 2021 10:47am |
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