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| Race.it Member Since: 27 Aug 2019 Location: Algeciras Posts: 823   
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So. Long story short.
Brought a new rear number plate light and camera from the uk. When it arrived the light would not work. Literally asked by supplier to do two tests to confirm bulb was bad. It failed them. So the same afternoon they sent out a replacement part that they checked and verified worked. That was end of October and was sent 24/48 hour service with Royal Mail. Now the interesting part. Asked to provide an invoice for the part for correos (post office in Spain) explained that it was a replacement part they said ok, then changed mind and asked for invoice, the supplier obliged and sent an invoice for zero which was the cost to me. Customs in Spain said not allowed. Many emails to abs fro, not possible to speak to a juman all through there portal, which is a pain as you can not upload more than one document at a time and they ask for 2-3. Eventually got the invoice for it to be delivered here in Spain yesterday. They calculated the light is worth €25 so 5€ of vat, then 20€ admin fee, €5 for something else then vat on top of that so close to €35 to get it imported into Spain. I am still arguing about them saying it’s worth €25 as I can get one on eBay for £9 which I sent them the link. Europe is defiantly profiting from brexit. I recon in Northern Ireland it will be very hard for them. Rant over Searching for my first Defender...and started just as Covid hit, so talk about timing. 5 months after starting the search I found it, and here is the details |
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22nd Dec 2021 12:21pm |
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| Race.it Member Since: 27 Aug 2019 Location: Algeciras Posts: 823
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The one thing I would say is uk supplier has been excellent. Searching for my first Defender...and started just as Covid hit, so talk about timing.
5 months after starting the search I found it, and here is the details |
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22nd Dec 2021 12:23pm |
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| markb110 Member Since: 22 May 2010 Location: Guildford Posts: 2643  
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It’s a sad, mad, bad world we are living in now…..and no light at the end of the tunnel it feels
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22nd Dec 2021 1:08pm |
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| AMBxx Member Since: 24 Jul 2016 Location: York Posts: 1032  
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Just get a credit note for the original part from the supplier. Present both.
Sounds like a problem with Spanish admin |
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22nd Dec 2021 3:29pm |
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| Leamreject Member Since: 19 Dec 2020 Location: Middle Earth - Leamington Spa Posts: 970  
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The world has gone mad…. Perhaps we should welcome the Russians in to sort it out…
 Ride like you stole it!!
If I’m not on a bike it’s because only a 4x4 will do… 2011 2.4 Puma 90 HT |
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22nd Dec 2021 5:21pm |
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| Race.it Member Since: 27 Aug 2019 Location: Algeciras Posts: 823
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Defiantly an issue with the Spanish admin the issue I have is if I give them the original invoice and tell them this was one part on it they will prob still charge me again for the whole invoice. I don’t trust them at all. I’ll prob end up paying it but still querying it at present as don’t know how they decide the light unit is worth €25 and not £10 exchange rate they use is wierd Searching for my first Defender...and started just as Covid hit, so talk about timing.
5 months after starting the search I found it, and here is the details |
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22nd Dec 2021 5:24pm |
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| Dinnu Member Since: 24 Dec 2019 Location: Lija Posts: 3421  
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It is not just the Spanish customs....
Forum member here Co1 offered to ship me for free an AC grille. Same, 0 value invoice was not accepted (I do it all the time for work for warranty claims by our customers). So then they put a value, I paid vat on that value, and of course a service fee for charging me the vat 😭 1988 90 Hard Top, 19J Diesel Turbo, Shire Blue - Restoration ongoing 2012 90 CSW, 2.2TDCI, Santorini Black |
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22nd Dec 2021 6:23pm |
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| Race.it Member Since: 27 Aug 2019 Location: Algeciras Posts: 823
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New money making schemes for them, remove all zero value goods so they can tax them… Searching for my first Defender...and started just as Covid hit, so talk about timing.
5 months after starting the search I found it, and here is the details |
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22nd Dec 2021 7:18pm |
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300 
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in think you've missed the mark. the second light did work so there should now be light at the end of the tunnel? 
sorry it made me laugh  |
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22nd Dec 2021 8:29pm |
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300
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I like some of their ideas but as a whole. no thanks. |
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22nd Dec 2021 8:31pm |
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| Likeomg Member Since: 29 Jun 2012 Location: Lake District / Newcastle Posts: 2642 
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I flew to germany for work, left my boots at home so ordered a new pair from same UK supplier, they wanted 109 euro's in fees for a £160 pair of boots...
told them to send them back. I have two large RC boats in Germany I would normally have them posted back (both are over 1.5m) but GLS stopped shipping into UK (it was great 40 Euro for anything I think 50kg and pretty much unlimited size) I did plan to jump on the ferry drive down to get them before covid flared up, think it would be cheaper than paying customs fees (on my own boats) that originated in the UK. |
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22nd Dec 2021 9:58pm |
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| geobloke Member Since: 06 Nov 2012 Location: Nottinghamshire Posts: 4410
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And it works both ways too. I wanted a set of Fog DRL combo lights in 70mm from Germany (would have been the perfect solution) but the supplier went "NO" to dealing with British import paperwork/regulations.
Suggested I go to Alliexpress instead because that would be easier  |
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23rd Dec 2021 11:05am |
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| dorsetsmith Member Since: 30 Oct 2011 Location: South West Posts: 4554 |
£££££££$$$$$$$$ all this about
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23rd Dec 2021 11:54am |
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| Jabberwocky Member Since: 27 Oct 2021 Location: Luxembourg Posts: 223 
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See that’s the thing with voting to leave a free trade area, you no longer have free trade, who’d have thunk it.
Obviously mistakes are being made and that needs to get sorted, but it’s just a fact of post Brexit life that importing stuff either way over the channel will cost more |
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29th Jan 2022 12:40am |
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