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| Martin Site Admin Member Since: 02 Apr 2007 Location: Hook Norton Posts: 6611   
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I replied to this before
 https://www.defender2.net/forum/topic71653.html  1988 90 Td5 NAS soft top
2015 D90 XS SW |
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30th Mar 2020 5:18pm |
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| Rashers Member Since: 21 Jun 2015 Location: Norfolk Posts: 3514 
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Hi Martin, the response is password protected. I don't really want to register with Disco 3.
With regards to andydef90, your extended warranty (if it is an official Land Rover one) is not administered by JLR. Best to check in with the company that deals with your warranty (LR or otherwise) as they will be the one's forking the money out in the first instance. Can't be sure, but most insurance companies are still operating. I think it would be a very poor show (in the depths of Mike Ashley, Tim Martins, half of the British Construction industry etc.) if they didn't honour your warranty. After all, it's not something you have control over, although we all know those insurance companies do like their small print. |
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30th Mar 2020 5:30pm |
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| Martin Site Admin Member Since: 02 Apr 2007 Location: Hook Norton Posts: 6611
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Fair point. Basically it's a report of LR giving two months' grace.
1988 90 Td5 NAS soft top
2015 D90 XS SW |
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30th Mar 2020 5:48pm |
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| Rashers Member Since: 21 Jun 2015 Location: Norfolk Posts: 3514
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Nice one. Thanks Martin
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30th Mar 2020 5:49pm |
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| andydef90 Member Since: 09 Feb 2015 Location: yorkshire Posts: 617 
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yes thank-you reason for asking again is it appears some garages are open but in fact only if your a key worker its a bit misleading
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31st Mar 2020 11:39am |
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| Rashers Member Since: 21 Jun 2015 Location: Norfolk Posts: 3514
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Inchcape, where I got mine from appear to have shut up shop completely whereas it seems as if Duckworths are still open in some form or another. They can’t expect you to drive 150 miles to find an open garage in this kind of a lockdown?
Are LR warranties not picking up the phone? |
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31st Mar 2020 11:48am |
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| CRC@LandRover Verified Account  Member Since: 25 Mar 2013 Location: Coventry Posts: 383
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Good Morning, Thank you for your post. Your question is a very valid and topical one, and I can confirm that JLR have extended the servicing parameters by 2 months / 2000 miles (3200 kms) to allow both customers and retailers a grace period to service vehicles, until we can return to normal working practices. This will not affect customer’s manufacturers warranty (subject to the usual warranty restrictions). JLR will continue to monitor the situation and will provide further updates if the situation evolves. However, this does NOT apply to any extended warranty policies taken out against your vehicle. It is advised that you contact Car Care Plan or your extended warranty provider, to discuss this as the policy is not administered by Jaguar Land Rover. Should you have any further questions please do not hesitate to contact me. Many Thanks Dan - Land Rover UK |
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1st Apr 2020 11:17am |
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| JOW240725 Member Since: 04 May 2015 Location: Suffolk Posts: 7907 
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That's good news. Nice to see JLR PR on the forum too
James
MY2012 110 2.2TDCi XS SW Orkney Grey - http://www.defender2.net/forum/topic43410.html MY1990 110 200TDi SW beautifully faded Portofino Red - https://www.defender2.net/forum/post743641.html#743641 MY1984 90 V8 Slate Grey - https://www.defender2.net/forum/post744557.html#744557 Instagram @suffolk_rovers |
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1st Apr 2020 4:48pm |
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| andydef90 Member Since: 09 Feb 2015 Location: yorkshire Posts: 617
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just talked to car care plan they too are extending the sevice interval by two months as long as you keep up with the renewal . and have a service as soon as possible and will be more updates if it takes longer to get seviced
 thank you all |
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2nd Apr 2020 11:52am |
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