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Procta

Member Since: 03 Dec 2016
Location: Sunderland
Posts: 5235

gilarion wrote:
Graffty99 you are not on your own,
These are pictures of a chassis on a 1984 90 that passed its MOT a few years ago. A few months later I booked this 90 in for an exhaust replacement at Land Ranger and they informed me that if I were to tow a heavy fully loaded trailer the back of the chassis would snap off. Ended up having a chassis swap.

Click image to enlarge

my 300 tdi failed badly on that, and it cost me 500 quid to fix it! 100 quid was for the two mots, and 300 for it to be welded, and another 100 for the mot tester to redo the job properly.
Laugh was it went through the previous mot, with the side rotten, but the other side was welded up. On the Mot failure history both sides had been picked up, and one side had only been patched. This was what steered me to think it had a questionable MOT, When I started to dig further into the car with my dad. A Knackered damper, seized brakes, dodgy steering which me and my dad had to correct, ( 1st job we did just to make it safe!) It was ok at low speed, but when you took her 40 mph, things got very hairy! Luckly enough this one is ok but needs a few patches on the rear. My dads is ok for now oddly enough, but he has had a new rear crossmember on his at some point. Defender TD5 90 ---/--- Peugeot 306 HDI hatch back

Success is 90% Inspiration and 4 minutes Preparation # you can make it!

1st Jan 2020 3:37pm

Retroanaconda

Member Since: 04 Jan 2012
Location: Scotland
Posts: 2699

It’s always worse than it looks, this was mine when I changed the chassis. It technically had a few months MOT left.

Click image to enlarge

Click image to enlarge

There was no distortion to the bodywork though and it did plenty of towing in the last few years preceding that. The ladder frame is massively strong, not like modern vehicles which get their strength from clever pressings and joints of much thinner metal. I repaired similar rot to that in gillarion’s photos on mine years back, you can see above where I boxed in the top of the A-frame crossmember. I had to take the body off to do it, so a new chassis makes some sense but I was a poor student at the time! Definitely wouldn’t say it would break in half with a trailer on though.

1st Jan 2020 7:00pm

Mash

Member Since: 09 Feb 2015
Location: Guernsey
Posts: 1674

grafty99 wrote:
Yeah, can't do any harm I suppose.

As you can see, well within 30cm of the lower wishbone mount

Click image to enlarge

Grafty to me that is a definite fail, it’s a structural component well within 30cm of the mount.

You have two choices go back to the dealer and report it, they have to then question the inspector and review his competency and deal with the problem.

If they are being funny you can report them for unsafe practice and sub standard work (I believe it is VOSA) will then send a pre inspected car to assess them. Now each inspector is different and they have a small amount of leeway as it’s their discretion but this is an obvious fail from what I can see and isn’t safe to be driven. 90 wolf - Jasmin http://www.defender2.net/forum/topic39408.html
90 V8 - Maggie http://www.defender2.net/forum/topic42564.html
110 TD5 - Buggsy http://www.defender2.net/forum/topic59029.html
52HG25 lightweight https://www.defender2.net/forum/topic72342.html
D3 Hse - Fiona
Capri 2l S - Anna

Think I might have a problem............

1st Jan 2020 9:29pm

grafty99

Member Since: 15 Aug 2012
Location: North Devon
Posts: 4795

Small update, it's going in on Monday and I've requested that father and I go underneath whilst it's on the ramp to discuss the situation. I'll update after the meeting

2002 90 Td5 Station Wagon
1990 Vogue SE
Triumph Tiger Explorer 1200
Td5 90 Thread http://www.defender2.net/forum/topic50767.html
Tdi 110 Thread https://www.defender2.net/forum/topic69562.html
RRC Thread http://www.defender2.net/forum/topic54492.html
Instagram http://www.instagram.com/george_grafton

4th Jan 2020 10:34pm

Sulisuli

Member Since: 30 Oct 2016
Location: South west
Posts: 4799

2015 Defender 90 Puma 2.2 HT Corris Grey

Looking forward to reading the update George, hope it goes well

2015 HT XS 90
2008 SVX 90
2000 XS TD5 90

4th Jan 2020 10:39pm

Oldyellar

Member Since: 04 Sep 2015
Location: Central
Posts: 406

2015 Defender 90 Puma 2.2 XS CSW Corris Grey

I'd threaten them with all sorts! Get that replaced make them bend over backwards for you. Get them to compensate him.

5th Jan 2020 9:33am

Procta

Member Since: 03 Dec 2016
Location: Sunderland
Posts: 5235

what happened grafty? Defender TD5 90 ---/--- Peugeot 306 HDI hatch back

Success is 90% Inspiration and 4 minutes Preparation # you can make it!

6th Jan 2020 6:44pm

grafty99

Member Since: 15 Aug 2012
Location: North Devon
Posts: 4795

Well, possibly the most disappointing outcome you could imagine.

Basically the service manager was super defensive, told us that they were doing us a favour by passing it and that the other damage they caused under the vehicle (ripping the heat shield out of the way to access the prop shaft) was absolutely nothing to do with them (despite the fact that they are the only people who have done any work on the vehicle).

He said that they would check the wording of the MOT book to see if they need to fail it

Basically, the poorest customer service and attitude that it's possible to get. And to top it off, my parents have bought 5 or so vehicles from this dealership

6th Jan 2020 7:02pm

Rashers

Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3564

2014 Defender 110 Puma 2.2 USW Corris Grey

Words escape me.

They are doing 'favours' by passing vehicles which should not be passing their MOTs?

That is not something I would have admitted to, but it's nice to know they were on your side

6th Jan 2020 7:05pm

excossack

Member Since: 22 Feb 2012
Location: North West
Posts: 5884

1999 Defender 110 Td5 SW Caledonian Blue

Very poor service. A chat with customer services HQ or DVSA for advice me thinks 1999 Defender TD5 110

Regards
John M0VAZ
Econet Station 48 no clock

6th Jan 2020 7:32pm

Sulisuli

Member Since: 30 Oct 2016
Location: South west
Posts: 4799

WOW that beggars belief George!! Sorry it didn’t go well. 2015 HT XS 90
2008 SVX 90
2000 XS TD5 90

6th Jan 2020 8:31pm

grafty99

Member Since: 15 Aug 2012
Location: North Devon
Posts: 4795

Yes it was a pretty disappointing outcome. Hopefully a conversation with the Landrover "customer experience centre" will go slightly better

6th Jan 2020 9:04pm

Mash

Member Since: 09 Feb 2015
Location: Guernsey
Posts: 1674

That’s sounds like they have admitted the vehicle was not road worthy at the time of inspection and passed to save them work, that should be reported and the test should loose his MOT testing accreditation. I did have a colleague who passed a vehicle as roadworthy once, when it arrived at my location I checked it over and found it to be anything but, he was quickly dismissed from conducting vehicle inspections.

I think the biggest problem here (not saying your vehicle isn’t) but how many other vehicles in what states have they passed as it’s done the customer a “favour”. This needs reporting and them being audited with the possibility of loosing their ability to conduct inspections. 90 wolf - Jasmin http://www.defender2.net/forum/topic39408.html
90 V8 - Maggie http://www.defender2.net/forum/topic42564.html
110 TD5 - Buggsy http://www.defender2.net/forum/topic59029.html
52HG25 lightweight https://www.defender2.net/forum/topic72342.html
D3 Hse - Fiona
Capri 2l S - Anna

Think I might have a problem............

6th Jan 2020 9:17pm

landy andy

Member Since: 15 Feb 2009
Location: Ware, Herts
Posts: 5805

2006 Defender 110 Td5 USW Zermatt Silver

Report them for passing a vehicle that should fail.

6th Jan 2020 9:18pm

Procta

Member Since: 03 Dec 2016
Location: Sunderland
Posts: 5235

grafty99 wrote:
Yes it was a pretty disappointing outcome. Hopefully a conversation with the Landrover "customer experience centre" will go slightly better

Dealers just take the

grafty, just shows you they dont want the hassle of sorting it out with it been under warranty. They are very quick in taking the money off you and telling you to do one, when stuff like this props up.
I wouldnt do buisness with them anymore, and i would DVSA in volved and see what they say and tell landrover customer experince that you are getting them involved too. That will stir the pot for them, if they are passing something thats failed. Defender TD5 90 ---/--- Peugeot 306 HDI hatch back

Success is 90% Inspiration and 4 minutes Preparation # you can make it!

6th Jan 2020 9:22pm

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