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Sammyboy



Member Since: 28 Feb 2017
Location: Hampshire
Posts: 121

United Kingdom 2012 Defender 110 Puma 2.2 USW Sumatra Black
Puma Insurance
Advice please. I am trying to insure my recently purchased 2012 110 USW XS 2.2 Tdci. Whichever Insurance company or comparison website I contact state that, when given my registration number, it is a 2012 110 XS 2.2 TDI. Does anyone from experience no whether this is correct for insurance purposes. I have told them it is a USW but they cannot find any such details on their databases.

Alternatively can anyone recommend an insurance company that will recognise its correct description and provide Insurance cover for daily use as a family car. Bow down Discovery 4 HSE
Defender 2.2 110 USW XS
Ford Kuga AWD
Discovery 3
Range Rover P38
Discovery - 300 TDI
Discovery - 200TDI
Post #710762 4th Jun 2018 5:46pm
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shropshiredefender



Member Since: 05 Jun 2017
Location: Shropshire
Posts: 834

England 2011 Defender 110 Puma 2.4 USW Santorini Black
Try a-plan at their Thatcham office they are a broker who know Land Rovers - also a site sponsor
http://www.defender2.net/forum/a-plan-insurance-vf47.html
They insure my modified XS USW at a reasonable price Thumbs Up
Post #710772 4th Jun 2018 6:36pm
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Ayrshirelandy



Member Since: 28 Mar 2015
Location: Ayrshire
Posts: 140

Scotland 
Try NFU Broker - very good and my Puma for under £200 - you cant beat that! 2015 Defender 110 XS Utility Santorini Black, sawtooth alloys, steps and so much more...........
Post #710782 4th Jun 2018 7:06pm
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JOW240725



Member Since: 04 May 2015
Location: Suffolk
Posts: 7906

United Kingdom 2012 Defender 110 Puma 2.2 XS CSW Orkney Grey
Ditto, try A-Plan Thatcham office, very good premium and good service on both my 110's. My 2012 2.2 SW isn't recognised on price comparison websites.

How you get NFU that cheap is beyond me. They wanted over £650 and that was before we talked modifications! Very disappointed with NFU. James
MY2012 110 2.2TDCi XS SW Orkney Grey - http://www.defender2.net/forum/topic43410.html
MY1990 110 200TDi SW beautifully faded Portofino Red - https://www.defender2.net/forum/post743641.html#743641
MY1984 90 V8 Slate Grey - https://www.defender2.net/forum/post744557.html#744557
Instagram @suffolk_rovers
Post #710786 4th Jun 2018 7:31pm
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NickMc



Member Since: 01 Oct 2014
Location: Norn Iron
Posts: 1627

Northern Ireland 2006 Defender 90 Td5 HT Bonatti Grey
I’m NFU too, it gets cheaper every year you’re with them. I know people that have had accidents or stolen and it’s always sort the customer out first no quibble, also normally a like for like vehicle. They’ll let me add someone or change car for a few days at no extra cost too. Have to say it’s nie to talk to the same person in the local office too.
Post #710806 4th Jun 2018 8:36pm
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Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3502

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
Yes. In answer to your question, it is pot luck as to whether you will get an insurance company / broker to accept that you have a 5 seat utility wagon. As the previous posts, A-Plan, NFU, Adrian Flux should have no issues. Direct Line were a shower of ****. Their commercial division recognised the vehicle, but wouldn't insure me as it was not being used for commercial purposes, but the 'car' division refused to quote as the computer said no.

If it is any use, Land Rover consider your vehicle to be a Station Wagon (albeit with less windows and seats!).

I have mine insured with A-Plan (sadly, not through Thatcham Branch, but that might change) and they were more than accommodating, even with this anomaly.

Good luck. You may find technology has let you down and you need to get calling and talking to people.
Post #710817 4th Jun 2018 9:04pm
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Paulv8



Member Since: 09 Jun 2013
Location: Milton Keynes
Posts: 618

1989 Defender 90 V8 Petrol CSW Alpine White
Aviva recognised mine as a USW V8 90...WIP
Post #710826 4th Jun 2018 10:04pm
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Sammyboy



Member Since: 28 Feb 2017
Location: Hampshire
Posts: 121

United Kingdom 2012 Defender 110 Puma 2.2 USW Sumatra Black
Thanks everyone. Seems I have some phone calls to make tomorrow. I'll let you know how I get on. Thumbs Up

Any more suggestions or advice is very welcome. Discovery 4 HSE
Defender 2.2 110 USW XS
Ford Kuga AWD
Discovery 3
Range Rover P38
Discovery - 300 TDI
Discovery - 200TDI
Post #710829 4th Jun 2018 10:37pm
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Cupboard



Member Since: 21 Mar 2014
Location: Suffolk
Posts: 2971

United Kingdom 2011 Defender 110 Puma 2.4 HT Corris Grey
Advice... watch the underwriter that your broker puts you with.
My experience of A-Plan customer service was rubbish, their ability to reply to emails was sadly lacking.

Adrian Flux, on the other had, do appear to be able to use email successfully.
Post #710970 5th Jun 2018 6:53pm
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Paddie42



Member Since: 24 Apr 2014
Location: Hamphire
Posts: 230

England 2003 Defender 110 Td5 SW Belize Green
The NFU branch at Alton, Hampshire, where the only people who would insure my nine seater 110 for sensible money. NFU main office wouldn't touch it.

As your in Hampshire they may be worth a call.

Good luck Thumbs Up
Post #710972 5th Jun 2018 7:01pm
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Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3502

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
Cupboard wrote:
Advice... watch the underwriter that your broker puts you with.
My experience of A-Plan customer service was rubbish, their ability to reply to emails was sadly lacking.

Adrian Flux, on the other had, do appear to be able to use email successfully.


I haven't claimed (touch wood) so can't comment how good A-Plan are in that respect, but the one thing that I have noticed is that they are quite old-fashioned in their approach to insurance. I use the Ipswich Branch (as they went the extra mile to sort out some discount on my policy originally when all else gave me the push off). They phone you. I know the names of the people who work there. They have a shop front in town. They are quite big on customer service. Quite old school - but they seem efficient, pleasant, and extract money from me.

I have heard mixed opinions of Flux (they are also local to me - not that it means a lot). I have a Mate who swears by them. No one has ever given me a bad word about NFU, They were just horrendously expensive (four times more).

In my experience it is luck of the draw. No one insurance company broker ever seems to be good for all.
Post #710982 5th Jun 2018 7:53pm
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BobT



Member Since: 13 Jan 2017
Location: North Yorkshire
Posts: 110

United Kingdom 2015 Defender 110 Puma 2.2 USW Santorini Black
Ive been with A Plan a couple of years now and as mentioned they aren’t very good at replying to emails. I usually have to ring them afterwards to kick them up the backside about a response.
I like everything in writing when it comes to Insurance, especially modifications, so expect an email confirming everything for my records.
To be fair, once I’ve reminded them I then get an emailed acknowledgment back pretty quickly.
Post #711053 6th Jun 2018 9:20am
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Sammyboy



Member Since: 28 Feb 2017
Location: Hampshire
Posts: 121

United Kingdom 2012 Defender 110 Puma 2.2 USW Sumatra Black
I have talked to those suggested above, results:

NFU £881
Adrian Flux £750
A Plan £420

A Plan have said the policy will be from KGM Insurance. Never heard of them and they get bad reviews on the internet. However A Plan recommend them!!

Anyone heard of, or had experience of KGM?? Discovery 4 HSE
Defender 2.2 110 USW XS
Ford Kuga AWD
Discovery 3
Range Rover P38
Discovery - 300 TDI
Discovery - 200TDI
Post #711294 7th Jun 2018 6:41pm
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Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3502

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
These people are not your friends, they are just trying to sell you a product.

If you are not happy, ask for another quote. A-Plan are just a broker at the end of the day.

My experiences of claiming with several big well known companies are that none of them like paying up, and definitely do not pay out what you would expect.

I'm sure the internet has many stories of Aviva or LV or whoever scaming the unsuspecting insured.

It is quite telling that Flux and NFU are similar. Some companies will discount hard in the first year to try and get your business.
Post #711324 7th Jun 2018 8:20pm
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A-Plan Insurance
Site Sponsor


Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 344

United Kingdom 
Hi Sammyboy,

I've just replied the following to you in another thread but for everyone else on here, here's some info:

KGM are one of the specialist insurers we use - we are very selective about our panel of insurers and there's a reason why we don't use a few of them (not naming any names).
Part of the Lloyd's syndicate they are a broker only insurer, which means the reviews are majority going to be down to the broker that dealt with the policy not KGM themselves... and this is rarely us as we are lovely if you look at aplan.co.uk on trust pilot we have 5 stars.

Rashers at A-Plan we are an advised service, unlike other brokers who are non-advised, we don't just pitch you a product and leave the choice up to you, we are able to advise on what is going to suit you best for what you're using your vehicle for and advise you on the bits you don't need as well.
We take our customer service very seriously here which is evident in our reviews... we can all be friends Smile

Thanks!
Carlie Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation
Post #712438 15th Jun 2018 9:23am
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