Home > Land Rover Customer Relations > Land rover customer relations |
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nitram17 Member Since: 08 Jun 2014 Location: newcastle Posts: 2261 |
Still waiting LR........
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7th Mar 2018 7:17am |
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nitram17 Member Since: 08 Jun 2014 Location: newcastle Posts: 2261 |
14 Days & Counting ........even I am getting bored now,
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8th Mar 2018 8:58pm |
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Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018 |
In a word - escalate...
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9th Mar 2018 7:31am |
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ginjez Member Since: 18 Sep 2011 Location: huddersfield Posts: 1763 |
I bought an approved disco and it came with budget tyres. Dealer not interested, customer services not interested and finally the chief execs office told me that the items listed on the approved used programme were only a recommendation
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9th Mar 2018 6:30pm |
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nitram17 Member Since: 08 Jun 2014 Location: newcastle Posts: 2261 |
15 days........
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9th Mar 2018 8:34pm |
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nitram17 Member Since: 08 Jun 2014 Location: newcastle Posts: 2261 |
18 days.....
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12th Mar 2018 12:12pm |
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Tdi4 Member Since: 24 Oct 2014 Location: Houten Posts: 513 |
So can say a lot about the LR customer relations.
But....... Nitram, this way they help you practice your counting! Not everyone is doing that, it takes a special person a defender from 1984 pretending to be a puma with a touch of Range Rover |
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12th Mar 2018 12:23pm |
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Swine&Small Member Since: 20 Mar 2017 Location: Norfolk Posts: 1223 |
Nitram will have run out of fingers and toes by Thursday 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller 1966 Morris Convertible 2012 VW T5 Camper Quod Abundat Non Obstat. |
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12th Mar 2018 12:43pm |
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Tdi4 Member Since: 24 Oct 2014 Location: Houten Posts: 513 |
If I was him, I would start right now to look for some extra fingers and toes a defender from 1984 pretending to be a puma with a touch of Range Rover
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12th Mar 2018 12:47pm |
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nitram17 Member Since: 08 Jun 2014 Location: newcastle Posts: 2261 |
[quote="Tdi4"]So can say a lot about the LR customer relations.
But....... Nitram, this way they help you practice your counting! Not everyone is doing that, it takes a special person [/quot I know ...i forget stuff....idont know how I posted 15 days on the 9th and 18 days on the 12th.....i think I need help! |
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12th Mar 2018 12:56pm |
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Swine&Small Member Since: 20 Mar 2017 Location: Norfolk Posts: 1223 |
Alzheimers Society ? I am already a member 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller 1966 Morris Convertible 2012 VW T5 Camper Quod Abundat Non Obstat. |
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12th Mar 2018 12:58pm |
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nitram17 Member Since: 08 Jun 2014 Location: newcastle Posts: 2261 |
I wish I could.spell abacus....as I think we all need a crash course !
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12th Mar 2018 2:30pm |
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nitram17 Member Since: 08 Jun 2014 Location: newcastle Posts: 2261 |
One potato ,two potato....... 19 days
Martin.... Does lr pm system still work on here ?or have they stopped the Link? |
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13th Mar 2018 8:31am |
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Pickles Member Since: 26 May 2013 Location: Melbourne Posts: 3785 |
Mate, if you're REALLY serious about this, you're wasting your time.
Like I said, do some homework & find someone in JLR's head office, and send them an email,....if you've got a genuine complaint, you will get a response. One thing that not many do these days is write a letter? May I suggest, write a letter to Ralf Speth (not sure of the spelling), address the letter by his correct title, and mark the letter "Personal/Confidential", & see what happens. Make sure the letter is properly prepared, typed correctly etc, and see how you go. If not Speth, find out the name of the "Big Chief" of customer relations & try them. I'll give you an example. Several years ago, a cheque book was stolen from my letter box, $3500 of fraudulent cheques cashed. Not my fault, not my signature, so I contact my bank, make out a police report, travel to see the bank manager, have a nice interview, he says money will be put back in my account within a week, Two weeks go by, no money, ring the manager, he's out,..L/M to call me. Three weeks go by, no return call no funds in account. So, what do I do, I ring his "Chief Area Manager",.....who says "that is a disgrace, leave it with me"! HALF AN HOUR LATER, I get a call from my bank "manager",..full of apologies ra ra ra,...money's in my account that afternoon. Pickles |
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13th Mar 2018 8:55pm |
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