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Siwynne

Member Since: 04 Nov 2016
Location: West lancs
Posts: 583

I did receive a call on Tuesday announcing that my car was ready. I went this evening to collect it. Initial signs were not good. It hadn't even been washed. I really couldn't be bothered arguing about it. I swapped all my gear from the loan car and handed the keys over. Started it and drove 100 yards turned round and went back. It was hissing as the turbo spooled up. Exactly as it had done before. The tech got in and came out with me and said "I can hear the turbo pressurising but that's normal". Then after 1/4 mile woosh and the eml came on and it went into limp mode again exactly as it had 74 days ago.
I took it back parked it up swapped all my gear back into the loaner and left saying "good luck". Call me when it is fixed

(Parts bill was £5000 so far covered by warranty)
I am still sure it's only an intercooler hose or split intercooler.

1st Nov 2017 7:05pm

Siwynne

Member Since: 04 Nov 2016
Location: West lancs
Posts: 583

After three calls I got through to the dealership at 17:10 this evening.
After a brief conversation it was revealed the hissing was a split intercooler hose

(See first post nearly eighty days ago)

I was very close to saying told you so but didn't want to sound like a prick.
A new one has been ordered and will be replaced. I now anticipate Monday or Tuesday next week to get it back.

2nd Nov 2017 7:52pm

Marks Landy

Member Since: 09 Feb 2015
Location: Cheshire
Posts: 299

So they did £5000 worth of Engine work and it was a split turbo hose??

Turkeys...

4th Nov 2017 11:07am

BenB8man

Member Since: 22 Mar 2017
Location: Norfolk
Posts: 429

2010 Defender 110 Puma 2.4 DCPU Stornoway Grey

Incredibly disappointing, without a doubt, but £5000 of new parts isn't anything to scoff at!

I would be asking for all those parts taken off yours to be put in a doggy bag to take home!

4th Nov 2017 1:10pm

Siwynne

Member Since: 04 Nov 2016
Location: West lancs
Posts: 583

Yes all that work for a split hose.
I was going to pay the £100 ish and get a set of bas silicone hoses and get them to fit them. But I didn't and it cost somebody lots.

The head was apparently out by four thou. Apparently all removed parts under warranty work must be retained by dealership for a period of time to prove work has been done if queried.
Fuel pump damaged on removal was £998

4th Nov 2017 5:32pm

Siwynne

Member Since: 04 Nov 2016
Location: West lancs
Posts: 583

Finally I can bring this to a close
I have my truck back

To be sure they got it right they have replaced all intercooler hoses and intercooler.

Needless to say I'm happy now
I'm not convinced it needed any more than the hoses from the word go but I've had three months in a hire car so no wear and tear on mine and it's had new oil and filters on top of the other bits.

Back to smiles while I drive

10th Nov 2017 6:54pm

Siwynne

Member Since: 04 Nov 2016
Location: West lancs
Posts: 583

Absolute gem voicemail today from the dealership
"Hello sir just a curtesy call. We can't find the keys to the hire car you left on Friday. Do you know who you handed them over to?"

Completely incompetent w⚓️s

13th Nov 2017 7:12pm

blackwolf

Member Since: 03 Nov 2009
Location: South West England
Posts: 17450

2007 Defender 110 Puma 2.4 DCPU Stornoway Grey

Siwynne wrote:
Yes all that work for a split hose.
I was going to pay the £100 ish and get a set of bas silicone hoses and get them to fit them. But I didn't and it cost somebody lots.

The head was apparently out by four thou. Apparently all removed parts under warranty work must be retained by dealership for a period of time to prove work has been done if queried.
Fuel pump damaged on removal was £998

4 thou is marginally more credible than the 400 thou they told you at first!

It would be funny if it wasn't so depressing.

13th Nov 2017 10:35pm

Siwynne

Member Since: 04 Nov 2016
Location: West lancs
Posts: 583

Reviving an old thread

Driving home tonight and..........
Itâ€™s gone again. Woosh and limp home with eml on. Call to lr assistance and they will be to me between 7-9 tomorrow am. I have found the split hose and attempted to get the guy to bring one with him.

Click image to enlarge

Letâ€™s see if itâ€™s possible to listen to the customer and get it right first time.

10th Jan 2018 6:05pm

Siwynne

Member Since: 04 Nov 2016
Location: West lancs
Posts: 583

7:45 this morning and lr assist turn up with a pipe and on my way to work by 8:30. New pip is very different/ improved. Itâ€™s adifferent shape with a more pronounced bend to keep it away from the coolant pipe that chaffed the old one. It also felt harder but who knows how hard the old one was five years ago.

Click image to enlarge

11th Jan 2018 6:07pm

v8bobber

Member Since: 26 Aug 2012
Location: pembrokeshire
Posts: 447

2008 Defender 110 Puma 2.4 DCPU Java Black

Slightly OT but still talking about crankcase pressure......

I see injector seals are mentioned in this thread and others in being a cause of excessive crankcase pressure. How is that the case?

12th Jan 2018 10:45pm

Siwynne

Member Since: 04 Nov 2016
Location: West lancs
Posts: 583

Not certain but mine got new seals while the Head was off.
I donâ€™t see how when the injector seals seal to atmosphere not crankcase how they would effect crankcase pressure

13th Jan 2018 9:49am

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