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Lambley

Member Since: 20 Apr 2013
Location: Mid Devon
Posts: 1435

Berkshire Land Rover

To cut a long story short, I won an item on eBay, a 2011 Discovery 4 commercial that was listed by BLR.
I emailed them through eBay before the end of the auction and asked if the price included VAT? they said it did. When the final price was reached (£27.000) they then said the price was PLUS VAT - obviously making a big difference.
I've called them several times and keep getting fobbed off, nobody has rang me back to talk about it, if they were reasonable I'd probably meet them half way on price, but as they won't pick up or return calls it's just getting silly.
It's no way to run a business, if they faced up to what's happened I'd understand. I know there has been previous bad reports about BLR on here before, but I'm very frustrated that they've welched on a deal and now won't even admit a mistake and talk over the phone, pathetic!

19th Jul 2014 10:52am

mk1collector

Member Since: 17 Sep 2009
Location: West Yorkshire
Posts: 6769

Report them to ebay and get there account blocked.

19th Jul 2014 11:11am

JWL

Member Since: 26 Oct 2011
Location: Hereford
Posts: 3443

They're probably helping the Homeland Security folks in America with how to identify a 25 year old Td5

19th Jul 2014 11:12am

Lambley

Member Since: 20 Apr 2013
Location: Mid Devon
Posts: 1435

Well, the plot thickens with this company - they are still refusing to return calls, I've had an email from them saying that the customer has taken the car for a few days and that they are hoping for it to return soon, if it doesn't then they will have to cancel the transaction. What a load of tosh.
I wouldn't mind if they just put their hands up and call me, saying that they can't sell it at that price and they've made a mistake - but to lie is appalling service. I hate liars.

I've contacted eBay but it's long winded. I just want to let people know what type of lying, useless toe rags this so called company is. Rant over.

Just a thought but if anyone on here lives near or drive past BLR - then please have a look as you drive by, let me know if there's a black Discovery 4 on the forecourt.

21st Jul 2014 9:35am

blackwolf

Member Since: 03 Nov 2009
Location: South West England
Posts: 17382

2007 Defender 110 Puma 2.4 DCPU Stornoway Grey

Is it by any chance RF11 AKN, currently listed on their website at £26,495 + VAT?

RF11 AKN

If so there's nothing there to suggest that it isn't for sale. Makes me wonder if they didn't like the the winning bid and are trying to default on the transaction.

It's no way to run a business, I'd avoid them if I were you.

It may of course be that they are too busy helping Homeland Security with their enquiries to take your calls at the moment, theay are after all recognised as specialists in exporting modernised classic Landrovers to the USA.

21st Jul 2014 9:59am

Lambley

Member Since: 20 Apr 2013
Location: Mid Devon
Posts: 1435

Yep, that's the one, it reached the reserve after I'd asked them twice about the final price including VAT, now the car seems to have gone AWOL!
Idiots.

21st Jul 2014 10:04am

ibexman

Member Since: 13 Dec 2008
Location: Essex
Posts: 2945

Why don't you pay them a visit

21st Jul 2014 10:09am

Lambley

Member Since: 20 Apr 2013
Location: Mid Devon
Posts: 1435

Might do if I don't get any response, but it's nearly 3 hours away from me unfortunately.

21st Jul 2014 10:13am

blackwolf

Member Since: 03 Nov 2009
Location: South West England
Posts: 17382

As a matter of interest, and somewhat off-topic here (but related to the Homeland Security seizures thread), can anyone spot any 1985 credentials with this one (link)? How exactly does this qualify as 1985 (note that it is advertised as 1985 despite the write-up saying that it started as a 1986!!!)?

Berkshire Land Rover wrote:
The base vehicle for this conversion was a 1986 Factory County Station Wagon stripped down & given a new lease of life with a new Galvanised Chassis & now fitted with a 4 cylinder turbo diesel engine, MT 82 transmission and a host of new mechanical components including: - Fully detailed chassis & painted or powder coated axles & fittings - Replacement Engine & Clutch - Replacement Transmission & Transfer Box - New Shocks & Springs - New Brake & Fuel Pipes - New Brakes - Discs, Pads & Callipers - New Exhaust - New Exmoor Trim XS Black Rack half leather/cloth interior (2 x front seats, second row + cubby box, 4 x folding inward facing seats in rear with belts) - Heated Front Seats - Alcantara wrapped Door Cards & Dash Top, full carpet set & acoustic matting - Sunroof - Full Safety Devices Internal/External Roll Cage - Full Grey Checker Plate kit - Alpine White KBX Grill & Light Surrounds - Grey KBX Raised Air Intakes & Side Vent - HID Lights - Central Locking & Immobiliser - Factory style Air Conditioning - N.A.S. rear bumper - Side Runners - Rear Mud-Flaps - 4 x LRX 20 inch Grey Alloy Wheels with new tyres for a really great finish

21st Jul 2014 10:15am

blackwolf

Member Since: 03 Nov 2009
Location: South West England
Posts: 17382

Lambley wrote:
... now the car seems to have gone AWOL!
Idiots.

I bet it hasn't.

21st Jul 2014 10:18am

ibexman

Member Since: 13 Dec 2008
Location: Essex
Posts: 2945

Park your car on their forecourt. With banners explaining situation leave it there for a few hours

21st Jul 2014 10:19am

Lambley

Member Since: 20 Apr 2013
Location: Mid Devon
Posts: 1435

Looks like they're into ripping people off on the other side of the pond too.

21st Jul 2014 10:19am

Muddybigdog

Member Since: 11 Apr 2014
Location: Suffolk
Posts: 1017

2007 Defender 90 Puma 2.4 XS CSW Zambezi Silver

Sorry to hear about your troubles, personally I would contact the local trading standards office in Slough, get them to open a case up, especially if you have everything documented.

You should get a quicker response, as their advert does not include or elude to VAT on sale price, they should jump on them quickly, hopefully Jumped ship to reliability - Mitsubishi L200
Puma 90 XS - Sold
D3 - 2.7 S x2 (both Sold)
Freelander 2 HSE - Sold
Freelander 1 - Sold
Disco 2 - Sold

21st Jul 2014 11:07am

Lambley

Member Since: 20 Apr 2013
Location: Mid Devon
Posts: 1435

Thanks Muddybigdog, but I've had a quick look on the CA website and it looks like I'd have to reside in the Slough Borough area to use them, and as no money or deal has happened I don't think they would be able to help either. eBay seem a bit toothless with their response too, so I think I'm on a hiding to nothing unfortunately.

21st Jul 2014 2:44pm

Marky Boy

Member Since: 25 Oct 2013
Location: Maidenhead
Posts: 96

I can have a look this evening on the way back from work. Its not far from me.

21st Jul 2014 2:47pm

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