 | Home > Puma (Tdci) > Oil Pump Recall for the Puma TDCi 2.2L EU5 - can anyone help |
 
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| Juhulia Member Since: 10 Jul 2013 Location: Dresden Posts: 17  
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Munch90, well, in Germany we're sometimes a bit straightforward, aren't we
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21st Mar 2015 5:55pm |
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| Jukathy Member Since: 25 Jan 2015 Location: Berlin Posts: 170
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Well, a technical explanation why TRANSIT engines are affected whilst DEFENDER engines aren't shall help most of us understand.
An extended warranty for this special issue could help folks feel that they are not left back alone after the warranty period. Why should LAND ROVER offer their help freely after the DEFENDER production is stopped w/o replacement? FORD just provide standard customer care. They want to keep their customers satisfied with their cars. If not the DEFENDER - but a more important model - was affected, LAND ROVER would have shown more interest. Many DEFENDER clients switch to other LAND ROVER models after being 'grown up'. But, in this moment, I feel more like doing it the American way and buy myself a Ford F-150 pickup: 
http://www.ford.com/trucks/f150/  Last edited by Jukathy on 21st Mar 2015 7:06pm. Edited 2 times in total |
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21st Mar 2015 7:03pm |
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| Jukathy Member Since: 25 Jan 2015 Location: Berlin Posts: 170
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Well, a technical explanation why TRANSIT engines are affected whilst DEFENDER engines aren't shall help most of us understand.
An extended warranty for this special issue could help folks feel that they are not left back alone after the warranty period. Why should LAND ROVER offer their help freely after the DEFENDER production is stopped w/o replacement? FORD just provide standard customer care. They want to keep their customers satisfied with their cars. If not the DEFENDER - but a more important model - was affected, LAND ROVER would have shown more interest. Many DEFENDER clients switch to other LAND ROVER models after being 'grown up'. But, in this moment, I feel more like doing it the American way and buy myself a Ford F-150 pickup:
http://www.ford.com/trucks/f150/ |
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21st Mar 2015 7:03pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018  
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Question has been asked of LR on the Customer Relations page but answer is disappointing in the context of what Ford are doing currently. Hopefully, LR will catch up to this position in time. |
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22nd Mar 2015 11:05am |
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| munch90 Member Since: 26 Oct 2013 Location: guildford Posts: 3558 
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no dealer will commit to say without a official notice first
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22nd Mar 2015 11:13am |
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| Jukathy Member Since: 25 Jan 2015 Location: Berlin Posts: 170
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That's right. From my point of view LAND ROVER seemed to provide the better service. My friends have been content, too. They fixed the turbo hose issue on my Defender, although I did not have a problem. Now, let's hope they make things clear with FORD and everything returns to normal. |
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23rd Mar 2015 9:31pm |
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| vito115 Member Since: 29 Aug 2012 Location: kent Posts: 29 |
Got my 4S616-Transit and Transit Custom 2.2I Duratorq (Global Puma)- Oil pump-Service Program letter today.
wear within the oil pump , high mileage and drive cycle conditions  |
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26th Mar 2015 7:23pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018
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Any chance you can scan it and post up?
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26th Mar 2015 9:24pm |
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| vito115 Member Since: 29 Aug 2012 Location: kent Posts: 29 |
Sorry no i shredded it, sold van because it was out of warranty & was scared oil pump would fail !
4S616 - OIL PUMP Vehicle Software * Illustration shows model only Transit 2006-, 2.2L CR TC I4 DSL 155PS, Moondust Silver (Metallic) VIN Number: WF0XXXTTFXCD07974 Registration Number: LV12 First Registration Date: 15.08.2012 |
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26th Mar 2015 9:58pm |
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| Krissvdh Member Since: 18 Mar 2015 Location: Rutland Posts: 12 
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I will try and scan the Ford FSA at work tomorrow.
Kris |
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27th Mar 2015 7:52pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018
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Kris -
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27th Mar 2015 8:37pm |
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| Jukathy Member Since: 25 Jan 2015 Location: Berlin Posts: 170
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Many thanks!
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27th Mar 2015 8:56pm |
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| Krissvdh Member Since: 18 Mar 2015 Location: Rutland Posts: 12
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28th Mar 2015 10:17am |
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| Jukathy Member Since: 25 Jan 2015 Location: Berlin Posts: 170
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Okay, anybody familiar with English language here, what does 'high' actually mean?
50 000 - is that actually 'high'? Or low? Sounds more like medium to me ...  |
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28th Mar 2015 2:35pm |
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