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Caterham



Member Since: 06 Nov 2008
Location: Birmingham
Posts: 6300

England 2011 Defender 110 Puma 2.4 XS CSW Stornoway Grey
New car - big worries
I'm hoping to place an order very soon for a new 110 XS - cheap road tax and all.

My worries lie with turning up to collect / pay for truck and find the body alignment is cac. I know they're not great but some are shocking. Take the front wings for example where to you draw the line between acceptable and not?
Post #35018 25th Jun 2010 11:34am
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mrwoo



Member Since: 03 Jan 2008
Location: Cheshire
Posts: 286

United Kingdom 2004 Defender 90 Td5 CSW Epsom Green
The seam running along the top of each wing on mine was a disgrace, after looking at others on the dealer forecourt I realised they were all the same. They were not always like this as my previous 2007 was fine.

In the end I sorted it myself and used black (matching) silicone to fill the gap. Another job I did was to re-align all the doors so they were flush with the bodywork. Mine is officially better than when it came out of the factory!

If I worked on the LR production line doing the QC there would be some arses kicked, hope someone from Land Rover reads this Very Happy Your quality control manager needs sacking! 1964 Series IIA SWB Truck Cab - gone
1981 Series III SWB Hardtop - gone
1982 Series III SWB Hardtop - gone
1997 300Tdi Defender 90 Hardtop - gone
1983 Series III SWB Station Wagon - gone
1979 Series III SWB Station Wagon - gone
2007 90 CSW - gone
2010 USW XS - gone
2010 110 USW - gone

1959 Series II Truck Cab
1984 Series III CSW
2004 TD5 90 CSW
Post #35019 25th Jun 2010 12:38pm
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bob neville



Member Since: 30 Apr 2009
Location: Marbella
Posts: 3248

Spain 2001 Defender 90 Td5 SW Epsom Green
mrwoo wrote:
If I worked on the LR production line doing the QC there would be some arses kicked, hope someone from Land Rover reads this Very Happy Your quality control manager needs sacking!


They can't sack him - they have not got one Laughing

Bob
Post #35020 25th Jun 2010 1:07pm
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mrwoo



Member Since: 03 Jan 2008
Location: Cheshire
Posts: 286

United Kingdom 2004 Defender 90 Td5 CSW Epsom Green
Good point Rolling with laughter 1964 Series IIA SWB Truck Cab - gone
1981 Series III SWB Hardtop - gone
1982 Series III SWB Hardtop - gone
1997 300Tdi Defender 90 Hardtop - gone
1983 Series III SWB Station Wagon - gone
1979 Series III SWB Station Wagon - gone
2007 90 CSW - gone
2010 USW XS - gone
2010 110 USW - gone

1959 Series II Truck Cab
1984 Series III CSW
2004 TD5 90 CSW
Post #35021 25th Jun 2010 1:33pm
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The Boy



Member Since: 28 Aug 2008
Location: East Northants
Posts: 1459

United Kingdom 2009 Defender 110 Puma 2.4 XS CSW Rimini Red
If you can see any of the panel gaps using Google earth you might want to think about trying to reject it though there is no guarantee that the dealers won't say "They are all like that sir, it’s a Defender" Rolling Eyes Laughing
Post #35022 25th Jun 2010 1:57pm
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Re: New car - big worries
Caterham wrote:
My worries lie with turning up to collect / pay for truck and find the body alignment is cac.


Don't pay for it until you're happy with it! You haven't even ordered it and you're worried about it already???
The stress and lack of sleep will probably finish you off before you get your ar5e anywhere near it! Take a chill pill and stop fretting...mine was fine as was many other forum members!

Dog Thumbs Up Dog If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #35024 25th Jun 2010 3:09pm
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110SEB



Member Since: 29 Jan 2009
Location: Essex, England
Posts: 1444

United Kingdom 2007 Defender 110 Puma 2.4 XS CSW Java Black
I'm with you there K9. Don't expect the worst without having even met your truck. There are plenty of very good ones. A positive mental attitude will pay off!
Post #35033 25th Jun 2010 6:13pm
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Grockle



Member Since: 24 Nov 2008
Location: Peak District National Park
Posts: 2266

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Tonga Green
when the truck gets to the dealer inspect it before it's pdi'd.I did with ours,if your not happy with it get them to order another one,good luck 2.4 90 XS
1968 1/32 scale Britains 109 Pick up.
Post #35087 26th Jun 2010 8:42am
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Caterham



Member Since: 06 Nov 2008
Location: Birmingham
Posts: 6300

England 2011 Defender 110 Puma 2.4 XS CSW Stornoway Grey
thats an interesting point grockle - check it before pdi ?
would that make it easier all round to send it back if not up to scratch?

just waiting for 1 july before placing order as if i can't get the 5% nfu discount then I might have to reconsider (apparently the nfu voucher needs to be valid at time of purchase (not order).

so looks like I'll be heading for a stornaway 110xs on a '11' plate?
Post #35105 26th Jun 2010 3:47pm
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mrwoo



Member Since: 03 Jan 2008
Location: Cheshire
Posts: 286

United Kingdom 2004 Defender 90 Td5 CSW Epsom Green
The quality of my Utility Station Wagon as far as door alignment is concerned was a lot less than my previous County Station Wagon. I sometimes think this might be because they pay less attention to their commercial vehicles. 1964 Series IIA SWB Truck Cab - gone
1981 Series III SWB Hardtop - gone
1982 Series III SWB Hardtop - gone
1997 300Tdi Defender 90 Hardtop - gone
1983 Series III SWB Station Wagon - gone
1979 Series III SWB Station Wagon - gone
2007 90 CSW - gone
2010 USW XS - gone
2010 110 USW - gone

1959 Series II Truck Cab
1984 Series III CSW
2004 TD5 90 CSW
Post #35114 26th Jun 2010 5:20pm
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Grockle



Member Since: 24 Nov 2008
Location: Peak District National Park
Posts: 2266

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Tonga Green
Caterham wrote:
thats an interesting point grockle - check it before pdi ?
would that make it easier all round to send it back if not up to scratch?

just waiting for 1 july before placing order as if i can't get the 5% nfu discount then I might have to reconsider (apparently the nfu voucher needs to be valid at time of purchase (not order).

so looks like I'll be heading for a stornaway 110xs on a '11' plate?


you can reject even when you go to drive it away,checking it as soon as it gets there saves you time waiting for a replacement truck 2.4 90 XS
1968 1/32 scale Britains 109 Pick up.
Post #35154 27th Jun 2010 7:58am
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Higgers



Member Since: 08 Apr 2009
Location: Cheshire
Posts: 668

United Kingdom 2014 Defender 110 Puma 2.2 XS CSW Firenze Red
Just don't get love struck!

When I went to pick up my brand new Disco 3 (my first new car) I missed loads. I noticed a scuff on the gear lever but missed the fact that they hadn't fitted the factory underbody protection and steering guard. Laughing

The dealer was clever though, when we tipped up me and Marie got a bottle of champagne each and she got a bunch of flowers, so it almost makes you feel wrong to complain. (not that i noticed obviously)

Lesson learn't for next time. Thumbs Up
Post #35161 27th Jun 2010 9:36am
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spudfan



Member Since: 10 Sep 2007
Location: Co Donegal
Posts: 4697

Ireland 
Don't cross your bridges before you come to them. You are right to be concerned with the quality of your purchase so wait until it arrives and you inspect it.
1-Look at the rain channel or gutter along the length of the vehicle. This will give a good indication as to how your body alignment is. If the body work is badly out this will not run straight.
2-Stand behind the vehicle and look along it's length along the curve of the panels above the rear wheels. If your doors are off they will catch your eye as the curve continues along the doors.
3-Look at the middle row of seats. If the seat base is not in contact with all the supports on both sides you have a problem i.e. one side or corner could be raised.
4-Apply the central locking and try to open the doors. The wire used to carry power to the rear passenger doors is too fine and it breaks where it bends. Easily fixed with heavier wire.
5-Start her up, turn her off and listen for a rattle in the clutch springs when you turn her off.
6-Remove the seat bases and look in the seat boxes and check for your jack etc. This will be under the passenger seat. Do the same to the drivers side just to let them know you mean business.
7-Next to really impress them remove the cubby box or centre tray which ever is fitted and then unscrew the inspection plate and check your gear linkages.(Bring screwdrivers for this). I had great fun doing this when I was looking at one in a showroom. Then lie underneath and check for any oil leaks. After that put the inspection plate back and cubby box or tray back. If they object to this tell them you will go elsewhere. Let them know you know your stuff.Your pre delivery inspection will be better than theirs.
There is no such thing as the perfect Defender. The closest I got was when I had a 110 tdi station wagon built from a 110 pickup 14 years ago. Still going strong and great fit of panels etc.Hand built by an independent for me. My Puma may not be perfect but it is a very good factory finished vehicle with no major issues and everything fitting as it should.
You could have the most perfect car in the world and have it written off by someone else. Up her a cattle trailer came loose from a towing vehicle while parked at the cattle mart. The trailer ran into the car park of a supermarket next door and demolished a new (only a couple of months old) car.
Look forward to your Puma as they are truly wonderful machines. Get friendly with the service manager and voice any concerns you have to him. If he does not want to take time to talk to you and reassure you go elsewhere. By the time you have done the simple checks I have mentioned above they will know you are not to be messed with. Life can be uncertain but one thing is certain, namely once you get into that Puma your only complaint will be sore cheek muscles from smiling.Great machines-enjoy. 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali
2008 110 2.4 tdci csw-Zulu
2011 110 2.4 tdci csw-Masai
Post #35207 27th Jun 2010 10:10pm
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Grockle



Member Since: 24 Nov 2008
Location: Peak District National Park
Posts: 2266

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Tonga Green
nice one Spud, how many days were you at the dealers doing your inspection Wink 2.4 90 XS
1968 1/32 scale Britains 109 Pick up.
Post #35220 28th Jun 2010 7:29am
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ralton



Member Since: 04 Feb 2010
Location: Durban
Posts: 153

South Africa 2007 Defender 90 Puma 2.4 SW Zermatt Silver
my right hand door is so skew i can see the ground through the gap. they did offer to repair it but i decided to keep it just like that, warts and all i say!
it's funny, just yesterday (after 3 years and 75 000km) i was walking towards it and admiring the skew door...
i love my defender! www.ralton.co.za
Post #35238 28th Jun 2010 11:06am
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