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Home > Puma (Tdci) > Warranty issue - Clutch problem not covered by warranty?
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mse



Member Since: 06 Apr 2008
Location: UK
Posts: 5035

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Scotia Grey
Guitarplayer wrote:
mse:
I had 2 problems with the wipers, one was that the wipers didn't went back to its starting point when i turned off the switch, the other was that the wiper motor sounded like it was running very hard. Now it works perfect and the motor is quiet.

I don't know exactly what they did with the steering box but they told me that they have done some overhaul and adjustments. I think the major problem was the ball joint, because now it has a really good respons when i turn the steering wheel.


Thanks, thats interesting - i get told they all do that (the working hard noise bit) - typical

Glad your steering was fixed - it may be a different note for your not being in the UK, worth keeping in mind for the future? Mike
Post #33874 7th Jun 2010 12:11pm
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ralton



Member Since: 04 Feb 2010
Location: Durban
Posts: 153

South Africa 2007 Defender 90 Puma 2.4 SW Zermatt Silver
[quote="mse"]
Guitarplayer wrote:
How many clutch revisions are they on now, im aware of 3 (1 = original, 2 = modified, 3rd current further modification?)


I'm only aware of two - the original Ford spec clutch and the current LR spec clutch? www.ralton.co.za
Post #33926 8th Jun 2010 10:46am
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o4dn



Member Since: 08 Jan 2010
Location: South West
Posts: 539

France 2009 Defender 90 Puma 2.4 SW Alaska White
mse wrote:

[...]
Just a note on the steering box, unless the rule has changed in the last 6 months (been like it for 10 years) Your steering box shouldnt be adjusted in the warranty period by a dealer it should be exchanged
[...]


Is that really a rule or just a best practice?

Reason I'm asking is because mine was "adjusted", not changed....
Post #33927 8th Jun 2010 11:15am
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CapeLandy



Member Since: 21 Jul 2008
Location: Cape Town
Posts: 558

South Africa 
I think dealers try and take a short cut some times.

My dealer tried the first time to refurbish my original clutch plate with new springs and lining but it didn't last long before they fitted the revised one. (Later another was again fitted)
They also repaired my radiator once and then ended up replacing it as it leaked again.
Post #33930 8th Jun 2010 11:51am
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mse



Member Since: 06 Apr 2008
Location: UK
Posts: 5035

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Scotia Grey
ofourdan wrote:
mse wrote:

[...]
Just a note on the steering box, unless the rule has changed in the last 6 months (been like it for 10 years) Your steering box shouldnt be adjusted in the warranty period by a dealer it should be exchanged
[...]


Is that really a rule or just a best practice?

Reason I'm asking is because mine was "adjusted", not changed....


Its not best practice, its either in the workshop manual or similar Ill have a very quick look Mike
Post #33959 8th Jun 2010 4:43pm
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mse



Member Since: 06 Apr 2008
Location: UK
Posts: 5035

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Scotia Grey
a quick 2 second search found:
Quote:
WARNING: Wear safety glasses while removing and refitting circlips and retaining ring.
CAUTION: Absolute cleanliness is essential when overhauling steering gear.
Overhaul of steering gear should not be carried out during the warranty period.
 Mike
Post #33960 8th Jun 2010 4:46pm
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Eduardo



Member Since: 28 Aug 2008
Location: RegiĆ³n Metropolitana
Posts: 2110

Chile 2007 Defender 110 Puma 2.4 SW Stornoway Grey
Same here,

When I ask why they don't change the seals, they said me that, under guarantee, they are not allowed to open the steering box, just change it.

Cheers Eduardo

MY 2007 110 SW PUMA 2.4: Big Fog of 64'
MY 1994 Jayco 1207 Folding camper: "El Tremendo"

Click image to enlarge
Post #33961 8th Jun 2010 4:51pm
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Guitarplayer



Member Since: 09 Nov 2009
Location: Akersberga
Posts: 18

Sweden 2007 Defender 110 Puma 2.4 XS CSW Java Black
Thanks for the info.

I will go back to my dealer to sort out exactly what adjustments they did on my steering box, my 3 year warranty is running out so i must do it asap. Land Rover Defender 110 SX Station Wagon 2007
Post #34034 9th Jun 2010 1:16pm
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