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Rick81



Member Since: 08 Sep 2013
Location: Wiltshire
Posts: 101

United Kingdom 2011 Defender 130 Puma 2.4 HCPU Galway Green
Less than three months and corrosion has started!!!
Well, my 110 is less than three months old (registered 18th October 2013) and the door locks have failed, one electric window has had to be sorted, the filter issue (see my other unhappy posts), the passenger footwell is now filling up with water to the extent that you could stock it with trout and get good money selling the fishing and today I have noticed that the paint on the windscreen thingy that used to be the hinge to the bulkhead looks like it has worms and will fall off soon................. Why on earth did I bother........... And today I had an email from land rover asking how I felt about my recent dealings with customer services...... (At the time it was the filter issue - again see other posts - but I did point out that to have to deal with customer services so quickly........ Well........). They have only been building the damn things for 31 years so I suppose it's excusable that they still aren't right..............
Post #299478 16th Jan 2014 10:40pm
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Cheshire110



Member Since: 26 Jul 2013
Location: Cheshire/London
Posts: 2751

United Kingdom 
Take it back, point out absolutely everything and make them write it down.

When you go to pick it up if it isn't 100% leave it with them, don't take it back yet.

Persevere and get the factory errors (after all they are hand built) sorted and you'll have a great car after. Then during warranty just keep your eyes open and anything not perfect get sorted.

Good luck and enjoy it! Cheers, David
Land Rovers of all shapes S3 onwards… Daily is a 110 V8.
Post #299483 16th Jan 2014 10:50pm
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Defender-Stu



Member Since: 14 Jun 2012
Location: South West England
Posts: 1320

United Kingdom 
Mines Sept 12 and been in for the track rods to be replaced, paint work and now going back in for the hinge things flaking but hey just think it gets sorted for free and it's not the bying of the Defenders that expencive it's the up keép and that's why we love them and now there going to be I nice little money earner in a few years so you won't mind in the long run but don't give up and sell as I did that and I had to get back in one Thumbs Up
Post #299485 16th Jan 2014 10:54pm
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Rick81



Member Since: 08 Sep 2013
Location: Wiltshire
Posts: 101

United Kingdom 2011 Defender 130 Puma 2.4 HCPU Galway Green
It just seems bonkers to me, how do the other manufacturers manage to get their paint to stay on - maybe land rover should send someone to ask (it's also peeling off my wheel arch eyebrows, all of them!). I hear what you are saying, no I'm not paying to have these things fixed but having paid near on 30K for a new vehicle I would have hoped it may hold together better than it is! List of things to go back for as of today:
Water leaking behind dash/into footwells
Door lock surround things (on all four doors) drop off daily
Rear passenger door lock doesn't work with Central locking
Front passenger door release button only works 50% of the time
Paint dropping off all four wheel arch eyebrows
Paint dropping off/corrosion to drivers side windscreen bracket
Engine rattle when hot on acceleration, bit like heavy pinking on a petrol
Gearbox clunk when hot
Gearbox crunch when changing 2-3 when cold.
To reiterate the thing is less than three months old, gets driven carefully, washed every week and looked after very well.
Post #299515 17th Jan 2014 8:27am
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Happyoldgit



Member Since: 14 Sep 2007
Location: Norfolk
Posts: 3471

United Kingdom 2015 Defender 110 Puma 2.2 USW Corris Grey
You are right, the issues are unacceptable and the time and effort required to get them sorted equally so. Buying a new Defender should not be looked upon as an opportunity of buying into some kind of hobby project to rectify matters which should not exist in the first place. Steve.
Owned numerous Land Rover vehicles of all shapes and sizes over the decades.
Current Defender: A non tarts hand-bagged Puma 110 XS USW.

[Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc]

http://forums.lr4x4.com

I used to be Miserable ...but now I'm ecstatic.
Post #299520 17th Jan 2014 8:46am
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CR



Member Since: 28 Jan 2010
Location: Ireland
Posts: 947

Ireland 2011 Defender 110 Puma 2.4 CSW Santorini Black
Ah Yes .............. Rolling Eyes
Post #299522 17th Jan 2014 8:49am
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steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

Wales 
Hi Rick
I've had a few defenders now and they all go on the windscreen surround and the hinge covers.
I know it's a pain in the backside but you just need to keep using your warranty and you'll find eventually
It'll get enough paint to last.
My new 110 had the hinges done after six months and the rear cappings.
I'm just going to give them a list every time it goes in for a service.
Because of the nature of the defender at least when it's time to part with it these things are expected to be there so you still get the full resale value of the car.
Post #299523 17th Jan 2014 8:50am
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Birdy



Member Since: 07 Oct 2011
Location: CĂ´te d'Azur
Posts: 864

France 2011 Defender 110 Puma 2.4 XS CSW Santorini Black
Don’t you just love these posts…

You’ve bought a truck, not a Mercedes. Better comfort, reliability, economy, efficiency etc. can be found in vehicles costing a third of the price of a Defender, and its off-road performance and towing capability comes at a price.

But you knew all this when you bought a Defender, in the same way that you know a Fiat is gonna rust, a Suzuki is a great little car but you’ll get tuppence for it when you come to sell it, an Up! is better than a Citigo although it’s the same vehicle, and a Porsche is gonna cost you more to insure than a Fiesta.

Why bitch about it? And good luck with “there going to be I nice little money earner in a few years”! Series/Defenders perhaps have lower depreciation than many/most other cars, but that's about it...

Peter
Post #299546 17th Jan 2014 9:53am
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steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

Wales 
Hi Birdy
Are you having a bad day Laughing
There are problems that shouldn't be there on defenders and it's a fact that the paint work was better on older models.
I've still had four of them.
This forum is for people to discuss there problems.
Most of the time the members can make you feel better by reassuring you that they've had similar problems and it's nothing to worry about.
It's not a case of you know the paint falls off before you spend your bucks Rolling with laughter
Post #299550 17th Jan 2014 10:00am
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sweepc



Member Since: 19 Jun 2011
Location: uk
Posts: 568

2013 Defender 90 Puma 2.2 XS CSW Santorini Black
Birdy If you have spent that much money on a car and it rusts you are bound to be upset and let others know whether you expect it to happen or not. Ive decided that a lot of the dealers are incapable anyways so the warranty is pointless unless you have a very expensive engine/gearbox fault or similar.
Post #299555 17th Jan 2014 10:14am
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Happyoldgit



Member Since: 14 Sep 2007
Location: Norfolk
Posts: 3471

United Kingdom 2015 Defender 110 Puma 2.2 USW Corris Grey
Rolling Eyes

I don't go for the line that as it's a Defender it's going to have faults and you should have known and accepted it before buying one. Fact is they are hand built to a certain degree and and thus quality is variable. You can end up with a good one that has had a thorough PDI straight out of the dealer and have few if any issues or you can possibly end up with something less good that requires a little or sometimes major remedial work under warranty. Steve.
Owned numerous Land Rover vehicles of all shapes and sizes over the decades.
Current Defender: A non tarts hand-bagged Puma 110 XS USW.

[Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc]

http://forums.lr4x4.com

I used to be Miserable ...but now I'm ecstatic.
Post #299676 17th Jan 2014 5:34pm
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Likeomg



Member Since: 29 Jun 2012
Location: Lake District / Newcastle
Posts: 2638

2010 Defender 90 Puma 2.4 HT Stornoway Grey
one thing i don't understand is there built by the same people who make range rovers, you'd think the paint application process would be a standard land rover thing no matter the model...

or am i just unaware that range rover paint is also absolutely terrible?
Post #299684 17th Jan 2014 5:53pm
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ericvv



Member Since: 02 Jun 2011
Location: Near the Jet d'Eau
Posts: 5816

Switzerland 2009 Defender 110 Puma 2.4 SVX Station Wagon Santorini Black
I suspect that RR painting is almost fully robotic today in a gazzillion ŁŁŁ worth of paint shop. The Defender paintshop is probably still quite a manual affair, and probably of a very outdated design in which at the end of the life cycle now not much investment is done anymore.

One thing is for sure, I have the impression that these complaints about poor paint job have increased very much in the last 2 years, as opposed to 2007/8/9....... Seems quality control is slipping. Sad Although, there are still good ones coming off the line as shown by the "Hunter" edition of our friend Kitoper. His 2013 model is painted first class, and does not have any of the issues often described here. Gives me more reason to think Defender painting is very labor intensive, and if you get a monday morning or friday later afternoon assembled truck...... You never actually own a Defender. You merely look after it for the next generation.
http://youtu.be/yVRlSsJwD0o
https://youtu.be/vmPr3oTHndg
https://www.youtube.com/watch?v=_GtzTT9Pdl0
https://www.youtube.com/watch?v=ABqKPz28e6A
https://www.youtube.com/watch?v=rLZ49Jce_n0
https://www.youtube.com/watch?v=XvAsz_ilQYU
https://www.youtube.com/watch?v=K8tMHiX9lSw
https://m.youtube.com/watch?v=dxwjPuHIV7I
https://vimeo.com/201482507
https://www.youtube.com/watch?v=ZSixqL0iyHw
Post #299690 17th Jan 2014 6:01pm
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Cheshire110



Member Since: 26 Jul 2013
Location: Cheshire/London
Posts: 2751

United Kingdom 
they're not really 'built by the same people who build range rovers' though... and the tooling/design/processes used on all newer LR models are brilliant. the defender is still built on the same production line - by hand - as they were 10/20/30 years ago and not a lot has changed.

you can either have a car you can cut apart and modify by hand (fitting windows, seats, etc etc) or you can have tight panel gaps, hidden seams, no mud traps, concealed hinges, cappings etc - not both.

if you crawl underneath a modern car you will find that it isn't hugely ahead of a defender (alright it is a bit) it will still start to rust, flake, trap dirt etc (dads Land Cruiser (2004)) has had a fair bit of corrosion work done underneath! (pipes, exhaust, tow bar mounting etc going).. its just on a defender that style of construction continues onto the upper half of the car

one thing i will say is they should be able to paint hinges and cappings! but then again they always seem to honour the corrosion guarantee and that more often than not sorts it Cheers, David
Land Rovers of all shapes S3 onwards… Daily is a 110 V8.
Post #299693 17th Jan 2014 6:02pm
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Gleaney



Member Since: 03 Dec 2012
Location: Earth!
Posts: 94

United Kingdom 2010 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Hi Rick I have a 60 plate defender and to have had lots of issues regarding corrosion. Even in the first 3 weeks. The most ongoing problem I had was water leaking in the foot well. The only way to sort this out is to have the wind screen sealed between the rubber and the frame and between the rubber and the glass. I can guarantee this will cure it. I do hear what you are saying about the corrosion but you do have 6 years on the warranty. I know it's not the answer. But I have just had to accept that's how they are. I do still love the vehicle and wouldn't be without one. Hope this helps.
Post #300050 18th Jan 2014 7:43pm
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