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| Icelandy Member Since: 27 Feb 2008 Location: Hathern Posts: 54   
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First to post in here
Bought my new defender from Gordon Lamb in Chesterfield. Spoke to Peter in Sales all the way through. I live in Norwich so a lot of telephone conversations. Excellent service! Cant fault him. If a job is worth doing.... Its worth doing well.... So get someone who knows what they are doing!  |
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27th Feb 2008 11:55am |
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| spudfan Member Since: 10 Sep 2007 Location: Co Donegal Posts: 4731 
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Sales people usually are good,but it is the blokes in overalls you really need to know, especially the service manager. Once the sale is complete it is the service manager who you will be dealing with. When talking to the sales guy get him to introduce you to the service manager and see how you get on with him. Remember your three year warranty and any work involved depends on the sevice manager and his staff. Sadly this is where many problems have arisen with people on this site. 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali 2008 110 2.4 tdci csw-Zulu 2011 110 2.4 tdci csw-Masai |
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27th Jul 2011 6:33pm |
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| scotty38 Member Since: 21 May 2011 Location: Lincolnshire Posts: 571 
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Hear what you're saying and I was introduced to all the various staff. As you say the real test will be when (if ) I need to go back but nothing I've seen so far has suggested that will be an issue. I'm more than happy to give them the benefit of the doubt at this stage.... |
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28th Jul 2011 9:55am |
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| spudfan Member Since: 10 Sep 2007 Location: Co Donegal Posts: 4731
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From what you say I think I would give them the benefit of the doubt too,especially as you were introduced to the whole family.
1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali 2008 110 2.4 tdci csw-Zulu 2011 110 2.4 tdci csw-Masai |
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28th Jul 2011 10:48am |
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