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Icelandy



Member Since: 27 Feb 2008
Location: Hathern
Posts: 54
England 1985 Defender 110 Other PU Stornoway Grey
Gordon Lamb LandRover Chesterfield
First to post in here Thumbs Up

Bought my new defender from Gordon Lamb in Chesterfield. Spoke to Peter in Sales all the way through. I live in Norwich so a lot of telephone conversations. Excellent service! Cant fault him. If a job is worth doing....

Its worth doing well....

So get someone who knows what they are doing! Smile
Post #1471 27th Feb 2008 12:55pm
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scotty38



Member Since: 21 May 2011
Location: Lincolnshire
Posts: 571
England 2012 Defender 110 Puma 2.2 USW Aintree Green
Just to add to this very old post but this is where I got my car from too.

Also dealt with Pete and he was brilliant at every stage
Post #82009 26th Jul 2011 2:01pm
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spudfan



Member Since: 10 Sep 2007
Location: Co Donegal
Posts: 4776
Ireland 
Sales people usually are good,but it is the blokes in overalls you really need to know, especially the service manager. Once the sale is complete it is the service manager who you will be dealing with. When talking to the sales guy get him to introduce you to the service manager and see how you get on with him. Remember your three year warranty and any work involved depends on the sevice manager and his staff. Sadly this is where many problems have arisen with people on this site. 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali
2008 110 2.4 tdci csw-Zulu
2011 110 2.4 tdci csw-Masai
Post #82229 27th Jul 2011 7:33pm
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scotty38



Member Since: 21 May 2011
Location: Lincolnshire
Posts: 571
England 2012 Defender 110 Puma 2.2 USW Aintree Green
spudfan wrote:
Sales people usually are good,but it is the blokes in overalls you really need to know, especially the service manager. Once the sale is complete it is the service manager who you will be dealing with. When talking to the sales guy get him to introduce you to the service manager and see how you get on with him. Remember your three year warranty and any work involved depends on the sevice manager and his staff. Sadly this is where many problems have arisen with people on this site.


Hear what you're saying and I was introduced to all the various staff. As you say the real test will be when (if Smile) I need to go back but nothing I've seen so far has suggested that will be an issue. I'm more than happy to give them the benefit of the doubt at this stage....
Post #82313 28th Jul 2011 10:55am
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spudfan



Member Since: 10 Sep 2007
Location: Co Donegal
Posts: 4776
Ireland 
From what you say I think I would give them the benefit of the doubt too,especially as you were introduced to the whole family. Thumbs Up 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali
2008 110 2.4 tdci csw-Zulu
2011 110 2.4 tdci csw-Masai
Post #82324 28th Jul 2011 11:48am
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