 | Home > Puma (Tdci) > Sump problem! |
 
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5038   
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Whilst our dealers (and mine) are ok - may have something to do with the fact there are a few of them and we a about 2minutes from LR, factory, testing and HQ! although ive had the same problem with the sump and will raise this when the below is taken as the first time they to fobbed me off,
Anyway - im having a problem (paint) went to the dealer who agreed to repair, repair was not very good (to be polite) went back, fixed but left overspray, went back finally fixed (i thought) noticed some minor issues...but igonored them as i could live with them. Anyway roof rack on and damage came straight back, so instead of ringing the dealership - i rang customer service, they contacted the dealer and as it was already booked in for Monday we shall see what the outcome is Monday PM. My point is that I will be giving the dealership their 4th chance to fix this and keeping LR customer service route open as im not going to take its fine from the dealer (they did wet themselves first time when i said i would speak to my uncle who is in charge of a research and development section and good friend with the "head" of body and white!) If you have problems give LR CS a call Mike |
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31st May 2008 8:44am |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471 
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I've had battles with LR CS in the past, it often needs persistence as they too are not averse to BS'ing.
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31st May 2008 10:10am |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5038
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Never had that - they were especially good with the disco Mike |
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31st May 2008 10:21am |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471
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The dealer has got mine in today to rectify a rain leak into the drivers footwell & leaking rear diff pinion oil seal. I took a copy of the tech bulletin and the guy said it was the first he knew about it. I said I would like the sump replaced, he asked if I had heard a knocking, I said no but it's going to get more hefty use over the shoot soon and so I don't want to wait until I've punched a hole in the sump, lost the oil and knackered the engine to be able to say yes
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9th Jun 2008 11:35am |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5038
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Hi quick question - where is the water entering the drivers side? Ive noticed a occasional water entry on the passenger side. Mike |
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9th Jun 2008 11:56am |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471
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They investigated and reckon it's the door seal. New seal, pinion seal & flange kit and front exhaust pipe (though I reckon it's the pads rattling ) on order plus they are contacting LRCS about the sump.
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9th Jun 2008 6:15pm |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471
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Here we go. The dealer contacted Land Rover Customer Service who have said that as there are no witness marks they will not replace the standard sump with the modified so the dealer is telling me to ring LRCS myself.
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10th Jun 2008 3:44pm |
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| dave's 110 Member Since: 11 Jun 2008 Location: Norfolk Posts: 45 
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I just told the LR dealer about the mod sump and with in 2 day's it was in and fitted to my 1 week old 110
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11th Jun 2008 6:52pm |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471
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What dealer was that?
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11th Jun 2008 8:59pm |
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| dave's 110 Member Since: 11 Jun 2008 Location: Norfolk Posts: 45
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Hunters at kings Lynn
Hunters at Norwich couldn't do it So went back where I got it from at kings Lynn took a copy of the LR sever bulletin with me so they could see what I was on about. My sump had NO marks on it at all and prop hadn't hit it or anything but still change it. well its a cheaper way to do it then fit a new engine after it hit and hole the sump let the oil out and F*** a good engine up 
hope this is of help to you Miserableolgit Dave |
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11th Jun 2008 9:36pm |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471
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Hello Dave,
I know Hunters in Lynn, I bought a couple of vehicles from them in the past. I wonder if Hunters would be so accommodating if you had not of bought the vehicle from them? Steve |
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12th Jun 2008 8:03am |
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| dave's 110 Member Since: 11 Jun 2008 Location: Norfolk Posts: 45
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Hello Miserableolgit
well if they have change one with no marks on it then should do other's you would think
Been taken it to Norwich for other things Like handbrake that keeps conking but not got it right yet so may have to go back to Lynn and see if there can do better there
Dave |
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12th Jun 2008 9:06am |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471
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Well that's what you would think but the approach does vary from dealer to dealer.
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12th Jun 2008 10:06am |
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| walfy Member Since: 29 Aug 2007 Location: Frome Posts: 2661 
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Steve It would come under warranty work so would be charged to LR as a company. Ottons in Salisbury won't entertain the idea of changing the sump as I explained in the PM the other day. If you get any joy let us know. I know TJ101 got his changed at a dealer close to him but that was after LR told them to. 110 D250 SE HT 110 USW SOLD RRE HSE Dynamic Gone, wife killed it VOLVO XC60 R Dynamic with some toys Polaris RZR 900XP SOLD |
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12th Jun 2008 1:00pm |
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