 | Home > For Sale & Wanted > Scangauge II |
 
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| taffrican Member Since: 14 Jan 2011 Location: Living room Posts: 624   
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any sensible offers before it goes on eBlag? Optimists say the glass is half full..
Pessimists say the glass is half empty.. Engineers say the glass is twice the size it needs to be! |
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5th Jul 2013 11:44am |
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| clwlaptop Member Since: 21 May 2013 Location: Neath Posts: 65 
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Don't you have 7 days to return it?
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5th Jul 2013 11:47am |
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| taffrican Member Since: 14 Jan 2011 Location: Living room Posts: 624
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Not if packaging has been opened, I asked the question by email but they are choosing to ignore me
 Optimists say the glass is half full..
Pessimists say the glass is half empty.. Engineers say the glass is twice the size it needs to be! |
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5th Jul 2013 12:15pm |
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| taffrican Member Since: 14 Jan 2011 Location: Living room Posts: 624
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The seller says he will take the scangauge back, and issue a refund less 20% , as they will have to resell the unit in the opened packaging
 that doesnt sound right to me, I don't want the seller to be out of pocket either but surely they send it back to their supplier to re-package? I would have been happy with max 10% as that seems reasonable enough, but 20%? Optimists say the glass is half full..
Pessimists say the glass is half empty.. Engineers say the glass is twice the size it needs to be! |
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8th Jul 2013 11:57am |
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| tookaphotoof Member Since: 18 Mar 2013 Location: dordrecht Posts: 1279  
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Think of it. I ordered a jacket from Adidas. How could I try the jacket on if I left in the plastic package? Didn't fit me, got a refund asap. I didn't have to pay for the shipping costs for sending and returning the jacket.
That's simply the risk of selling stuff through the internet! |
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8th Jul 2013 12:24pm |
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| mk1collector Member Since: 17 Sep 2009 Location: West Yorkshire Posts: 6769  
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Distance selling rules should apply and you should get a full refund. Look up distance selling rules and give them both barrels over the phone!!!
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8th Jul 2013 3:21pm |
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| camelman Member Since: 27 Feb 2013 Location: Peak District Posts: 3372 
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Opening the packaging doesn't mean you can't return the goods.
Page 20 here: http://www.oft.gov.uk/shared_oft/distance-...ed_PDF.pdf gives you the info. You can therefore return the item under the distance selling rules for a full refund   |
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8th Jul 2013 3:43pm |
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| taffrican Member Since: 14 Jan 2011 Location: Living room Posts: 624
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Thanks camelman, that made for very interesting reading
Amazon have decided to fight the case for me so I'll wait and see what develops Optimists say the glass is half full..
Pessimists say the glass is half empty.. Engineers say the glass is twice the size it needs to be! |
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8th Jul 2013 8:49pm |
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| camelman Member Since: 27 Feb 2013 Location: Peak District Posts: 3372
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If Amazon are on it I think you should be ok as they are well aware of all the selling regs!
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8th Jul 2013 8:52pm |
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