 | Home > V8 P525 Area (L663) > P525 Engine / Transmission Issue |
 
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| Naks Member Since: 27 Jan 2009 Location: Stellenbosch, ZA Posts: 2645   
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Mate, that sounds like the dealer is talking
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Like you said, other vehicles don't do that, and my RRS certainly doesn't do that - in fact, I took it to a tuning/carbon cleaning workshop last year, and they couldn't pick up any out-of-ordinary engine vibrations. Sounds like a transmission-engine sync issue? More likely it needs a software update, so maybe try doing a gearbox software reset to clear the adaptation values and see what happens afterwards? -- 2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear 2015 Range Rover Sport V8 Supercharged 
Defender Puma Workshop Manual: https://bit.ly/2zZ1en9 Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ |
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26th Apr 2023 6:54am |
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| madcal Member Since: 04 Apr 2017 Location: suffolk Posts: 40 
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 I would agree; easiest option for them is to persuade me that “they all do that sir”.
Sadly I have put together enough engines and gearboxes myself to know what one which is balanced and torqued correctly is like. They claim to have already done the software stuff when they had it for a week a month ago. I may just take to my local dealer instead and see what they say, but given I notified them of this issue on day 2 and reserved the right to reject, they asked for a little more time to investigate and to get another one in. Now we are on week 8 with 2.5k miles on it rejection gets a little complicated and if I take it elsewhere even more so. I love LRs, I have 2 Series 2a’s, and a Range Classic and the P525 as my daily but if they don’t sort this then JLR will just be dead to me. £118k on something which vibrates like a 20-year old thrashed PoS is just not OK and neither is just telling me that this is just the way they all are. It has turned something fun and exciting into stress FFS. |
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26th Apr 2023 7:55am |
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| Moo Member Since: 01 Oct 2021 Location: UK Posts: 1395 
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I had a vibration issue on mine when on cruise control between 50-70 ish mph, typically going up hill . I tried videoing it but it didn't pick it up.
I have posted about it and the only other person who had this had their wheel bearings replaced which fixed the issue. My car recently went in for warranty work and they uploaded new software. So far it's been ok and I haven't noticed the vibration since. Mine is a D250 SE 110. Eiger Grey MY23 D250 SE with bits. Known as Noddy. |
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26th Apr 2023 8:34am |
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| Will.I.AM Member Since: 16 May 2013 Location: Hertfordshire Posts: 417  
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this is definately not correct, our one does not have any vibration at all from the transmission and its now on 13k miles so i am guessing something must be loose or faulty.
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26th Apr 2023 8:59am |
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| madcal Member Since: 04 Apr 2017 Location: suffolk Posts: 40
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Thanks.
Talking to the DP today and hopefully then it goes back to LR themselves to sort it out. Ironically I buy new cars to avoid this sort of thing…. Now off shopping for a rotten P38 to strip the 4.6 out of and stick into one of my Series 2’s, the fun continues but at least the issues with that one will be of my own making. |
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26th Apr 2023 12:12pm |
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| lrFFM Member Since: 28 Sep 2017 Location: Frankfurt Posts: 64  
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Hi madcal,
I had a RRS P525 and just switched to a Defender P525 a month ago. I never had any vibration issues with this engine/transmission combo. As a matter of fact, this is the smoothest engine I have ever had in a car. So there is definitely something wrong. Good luck! Dennis |
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28th Apr 2023 9:20am |
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| madcal Member Since: 04 Apr 2017 Location: suffolk Posts: 40
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Thank you. Any of you in Canary Wharf or Suffolk?
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28th Apr 2023 9:51am |
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| Nuclear Nick Member Since: 21 Aug 2021 Location: Southwest Posts: 284
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Just to confirm having done a few miles over the past three days mine is absolutely smooth, no hint of the vibration you describe.
Hope LR agree and sort it out. |
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29th Apr 2023 8:19am |
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| madcal Member Since: 04 Apr 2017 Location: suffolk Posts: 40
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Thanks again for all the feedback, it really helped.
Dealer agreed to buy the car back today, it’s rejected. There is a 6-12 month waitlist for new orders but I found another brand new unregistered one elsewhere, so will test drive it tomorrow and so long as it doesn’t have the same issue I will be buying that. Even after the issue and a lot of alternatives research there is no other vehicle I want. |
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19th May 2023 2:21pm |
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| Nuclear Nick Member Since: 21 Aug 2021 Location: Southwest Posts: 284
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Glad they’ve done the right thing madcal, good luck with the new one!
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19th May 2023 4:54pm |
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| madcal Member Since: 04 Apr 2017 Location: suffolk Posts: 40
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Evening all.
Finally my transmission saga is over. I didn’t want to post about it until it was done…. A couple of things: 1. For a product which has a 9-12 month waiting list I have managed to now buy 2 brand new ones in 10 weeks, from stock; anyone who wants one just phone around they do exist. My new one arrived at the dealer a week ago and I picked it up on Saturday. 2. Rejecting a car is stressful. The service I had from the dealer was polite but slow and lousy. I informed them of the issue immediately on day 2 after delivery. They said “give it a week or two it will settle”. I accepted that, mistake number 1. On week 3 I said “it hasn’t settled”, they collected it, had it for a week, shrugged and said “Land Rover don’t have a bulletin for it, why don’t you just live with it, we will wait until another arrives to test and ask LR in the meantime”. I took it back. Mistake number 2 as now we are over the 28 day mark for a full refund rejection. After not hearing anything for 2 weeks I sent them a polite “you have 28 days to fix or I reject” email. The DP replied 2 weeks later saying “so sorry you are having issues, please let us know what they are and we will arrange to collect and fix it”. So obvs the lines of communication were not working. I am busy at work so 3 weeks after that (1 week after my 28 day email) I email them saying I formally reject for a refund. They take a week and a half to reply, I call every day, leave messages and get ignored. Finally they agree to collect and refund me less tax and 45p per mile for usage, I have done 3,000 miles by now. However I am now thinking I just want rid of it. I find the second one at another dealer, pay the deposit and arrange to collect on the Saturday, when they were collecting on the Wednesday prior. They collect. No money hits my account. I chase and am left for 2 days with a “what if the dealership goes bust I have lost £115k” feelings. I chase every day and finally on the Friday they email me some paperwork then finally pay me late Friday. I make a rushed payment to the second dealer and then collect new one on Saturday. Fortunately the new one is perfect, no issues at all; the first dealerships “they all do that sir” was clearly BS and all of you on here who replied saying yours was fine were super helpful, thank you. So it ended up costing me around £3k to swap from a Feb 2023 72 plate 3,000 miles and dodgy gearbox to a May 2023 23 Plate 10 miles and perfect gearbox. I am happy but it was stressful and I cannot believe how much I was ignored and strung along by the first dealership (LR Main dealer too, in very South England). I cannot say the second dealer were great either honestly, rather rude and curt and behaved like they had done me a favour by selling me the car. I think the current shortages have bred a pompousness and arrogance into main dealers which will come back and haunt them in 2 years when the situation is reversed. Anyhow, love the new V8, already ordered the compressor which mounts behind the spare wheel carrier on the rear door, onwards! |
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28th May 2023 7:17pm |
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| tonyp Member Since: 03 Feb 2023 Location: Northern Ireland Posts: 83
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Not surprised by your experience - the dealers certainly have a shoddy reputation at the moment.
Great that you now have a new Defender, happy motoring |
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28th May 2023 7:49pm |
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| diesel_jim Member Since: 13 Oct 2008 Location: hiding Posts: 6093 
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They've all been like that for the past 5 or 6 years, maybe more. Especially since all of the showrooms had to be the "posh" type with the handover areas etc. |
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29th May 2023 7:35am |
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| mwestcrew Member Since: 09 Dec 2019 Location: South Warwickshire Posts: 262 
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I think you should name and shame the dealer, they don’t deserve anonymity.
Possibly disclose the reg no. so no one on the forum buys a vehicle with a problem. 2011 130 Utility Body 2005 110 Van |
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30th May 2023 3:20pm |
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