 | Home > Off Topic > Anyone had there Amazon account randomly cancelled.... |
 
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| 300TDi CSW Phil Member Since: 03 Apr 2016 Location: Bracknell Posts: 750   
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There are reports of issues with. Alexa floating around this morning. Maybe it is a wider server issue. 1995 300 Tdi Epsom Green - It's a keeper.
Wide Track Sankey- In bits- Gone to a new home M0XQS |
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23rd Jan 2022 10:07am |
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| karlp606 Member Since: 19 Aug 2021 Location: Hull Posts: 298 
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I can understand if its fraud prevention but Im not sure why they would then still charge me and then attempt to deliver the goods!
At least I declined the delivery so I can claim from my credit card if Amazon don't sort it out, I can even call them as they said my account is closed so they can't access it! |
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23rd Jan 2022 10:42am |
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| karlp606 Member Since: 19 Aug 2021 Location: Hull Posts: 298
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Had an email from amazon this morning to say a linked account to mine for not meeting terms and conditions of use??!!
I don't have any linked accounts and never have! I've emailed back asking why but now I cant check if they have issued the refund for the declined delivery on Saturday? Does anyone have any experience if you decline a delivery from amazon you surely still cant be charged? Would I need to speak to my CC company? |
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24th Jan 2022 1:13pm |
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| Muddybigdog Member Since: 11 Apr 2014 Location: Suffolk Posts: 1029 
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Did you order the original phones via a marketplace seller or from Amazon directly? There have been numerous cases of where fraudsters buy phones and send to random address and try to either claim lost costs against Amazon, or try to intercept the delivery of the phones.
recommend speaking with customer services at Amazon, raising the case, mention it could be fraud or hacked account. Try to speak with supervisor, most customer service folk only use standard scripts, also try later in the day so you hope to get a US CS person, they are normally 1000% better than others. Jumped ship to reliability - Mitsubishi L200 Puma 90 XS - Sold D3 - 2.7 S x2 (both Sold) Freelander 2 HSE - Sold Freelander 1 - Sold Disco 2 - Sold |
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24th Jan 2022 1:34pm |
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| karlp606 Member Since: 19 Aug 2021 Location: Hull Posts: 298
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Yeh I called earlier and they said as my account is now closed I have to email...
It was me who did the order so I'm happy to pay for the goods if they delivered them and didn't shut my account. I've got 2 old email addresses I don't use anymore I'm going to try and login and make sure none have been previously hacked. I'll give it a few days and hopefully the money will be returned to my account for the failed delivery/order - just not sure why they would allow the delivery to go ahead after supposedly cancelling my account! Amazon states on their website if you cant give the delivery driver the OTP for any reason the items will be returned and you will be refunded. .. Think Im going to go back to the old fashioned way of going into a shop!! |
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24th Jan 2022 1:45pm |
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| custom90 Member Since: 21 Jan 2010 Location: South West, England. Posts: 20612
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Amazon have some mechanism with iPhones with tracking for security reasons I think, and I think it needs to be handed over in person or something along those lines.
Perhaps something to do with Apple as well, and it’s to prevent theft and iPhones going missing. Don’t quote me exactly on this, but there is such mechanisms that happen with these and due to value also. Chillin In The Backwoods🇬🇧🇺🇸 ⛽️🛢️⚙️🧰💪 |
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24th Jan 2022 7:03pm |
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| 90 Dreamer Member Since: 13 Jul 2019 Location: Oop North Posts: 2186 
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No great loss the company are T0%%ers.......
Far better to support local shops and stop Bozo'z space race |
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24th Jan 2022 8:27pm |
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| karlp606 Member Since: 19 Aug 2021 Location: Hull Posts: 298
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I 100% will be next time - as soon as my money gets refunded!!!
If not I’ll have to call Santander. |
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24th Jan 2022 9:01pm |
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| 90 Dreamer Member Since: 13 Jul 2019 Location: Oop North Posts: 2186
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Simply call your bank / credit card company and they should refund you regardless.....
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24th Jan 2022 9:08pm |
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| karlp606 Member Since: 19 Aug 2021 Location: Hull Posts: 298
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Going to give them tomorrow to respond/refund as that's 3 working days.
Then I'll call santander to claim the money back. Cant believe they would close my account for over 10 years yet still try to deliver the goods. Idiots. |
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26th Jan 2022 10:21am |
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| 90 Dreamer Member Since: 13 Jul 2019 Location: Oop North Posts: 2186
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Amazon have some pretty poor business / security practices aside from their decidedly dodgy employee treatment.....all allegedly of course......
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26th Jan 2022 8:04pm |
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| custom90 Member Since: 21 Jan 2010 Location: South West, England. Posts: 20612
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The same could be said for the above bank as well.
  Chillin In The Backwoods🇬🇧🇺🇸
⛽️🛢️⚙️🧰💪 |
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26th Jan 2022 8:10pm |
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| 90 Dreamer Member Since: 13 Jul 2019 Location: Oop North Posts: 2186
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Just another reason to cross him off your Christmas card list.......
https://www.bbc.co.uk/news/world-europe-60241145 |
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3rd Feb 2022 9:20pm |
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| karlp606 Member Since: 19 Aug 2021 Location: Hull Posts: 298
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Just an update and info for everyone I found out Amazon have a algorithm that works on a percentage of the value of items you've returned against what you've bought and kept.
So if you basically breach the return limit Amazon aren't making enough money out of you so they close your account! |
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4th Feb 2022 9:31am |
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