 | Home > Off Topic > Nakatanenga getting political |
 
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| SJM2018 Member Since: 06 Jul 2018 Location: Bristol Posts: 296   
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https://www.nakatanenga.de/custom/index/sCustom/105 2011 CSW XS 90
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19th Apr 2021 1:00pm |
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| camelman Member Since: 27 Feb 2013 Location: Peak District Posts: 3373
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" actually having a massive impact on freight volumes and transport times from Greater Banania"
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19th Apr 2021 1:06pm |
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| Chris86 Member Since: 15 Jul 2014 Location: South Yorks Posts: 789 
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Good on them to tell it how it is.
Great illustrations too. |
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19th Apr 2021 2:42pm |
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| DSC-off Member Since: 16 Oct 2014 Location: North East Posts: 1428 
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From google translate,
Everyone talks about the Megxit this week. Sure, Harry and Meghan are a giant problem for Queen Lizzy and their island empire. At Nakatanenga, however, we still engage in the Brexit chaos. Who would have thought it, but the customs products needed now have a massive impact on freight volume and transport duration from Large Banania. Irony! The amount of goods between the EU and UK was broken by more than 30% at the beginning of the year, freight costs have risen over 50% and almost half of all trucks are leaving empty into the EU, because everything has become so complicated. In the meantime, it is easier (and faster) parts and material from the wild absurdist to order. For parts and products from UK, therefore, we ask for understanding in the name of all those involved if it takes longer! (End) Large Banania Queen Lizzie and their island empire. Was that meant to be funny and make light of the situation, or just take the pi55 ? |
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19th Apr 2021 7:48pm |
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| Zed Member Since: 07 Oct 2017 Location: In the woods Posts: 3313 
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Making light of a
 situation all round. Surely that is obvious? WARNING.
This post may contain sarcasm. |
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19th Apr 2021 8:02pm |
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| Grenadier Member Since: 23 Jul 2014 Location: The foot of Mont Blanc... Posts: 5829  
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Living on the other side of the sleeve, (French word for the Channel, in case you're unsure), we're seeing this being acted out in real time as alongside any Defender parts I want to buy, we've been extensively renovating/working on the house and garden and Mrs Grenadier has been making some UK purchases. So far we've had a number of different experiences. The worst is through a supplier being able to offer absolutely no help in explaining what shipper they use, when VAT will be paid, where and by whom, whether there will be an duty liable and what admin fees to expect from the shipper.
At the other end, we recently ordered a couple of delicate and expensive light fittings and the supplier said they would do everything. Paperwork would cover VAT, explain admin and duty costs, and would prevent the item being held at customs and us being sent a text asking to pay VAT and a release fee (which we've also experienced). The company who could answer absolutely no questions, didn't get our business. The lighting specialist, a small independent who'd clearly made a lot of effort, did get our business and the two fittings (large, fragile and heavy) arrived in excellent nick just five days later. I've also just last week contacted DefenderUpgrades, Masai (ordered steps, will let you know how quickly they arrive), Exmoor trim, Devon 4x4 etc, for their thoughts and they're all very positive and feel they understand the process, even if it takes a little longer. None said they wouldn't do it, which we had heard back in Jan. We've bought loads of stuff and generally it's been fine, although we heard that delays over usual shipping times are about 10 days, so expect something to take two weeks or a shade more, than just 4-5 days. I also ordered a full heating system from the UK and the c**king about was unbelievable. Arguements between the supplier and plumber as to who was liable for VAT, duty, fees and who should do the paperwork. Normally takes 10 working days for the system to arrive, to almost three months. Shocking. Simply put, there are companies that have made the effort to understand the processes and work with them, further do whatever they can for their clients, and there are those that haven't. I don't buy the 'I'm just a small business excuse' as I know the lighting company is just three people plus warehouse staff, and they nailed it. As ever, comes down to effort. Monsieur Le Grenadier I've not been everywhere, but it's on my list..... 2011 Puma 110DC - Corris Grey |
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20th Apr 2021 6:45am |
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| boxoftricks Member Since: 06 Feb 2019 Location: Home Counties Posts: 747 
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Agreed Grenadier. There are people in life who got things done and there are others with a sense of entitlement who blame everyone else rather than take responsibility.
No matter the situation you can offer a good quality customer experience. A lot of the Defender suppliers have for years charged a premium, many for substandard parts. Now they are being asked to do that additional 20% effort they are falling short. |
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20th Apr 2021 7:08am |
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