 | Home > Maintenance & Modifications > Windscreen hinges and bulkhead corrosion |
 
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| Petronius4 Member Since: 07 Oct 2015 Location: Somerset Posts: 94   
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Hello all
I've had to take the Landy in to my local dealer as I've spotted some corrosion on the windscreen brackets (the ones replacing the hinges) and also on the bulkhead to either side of said brackets. I've just been told by the dealer that the 'hinges' brackets are only covered for a year for corrosion??? Mine were painted by the supplying dealer as part of the limited edition 'Heritage' models they produced, not that that should matter. Is this for real? How can Landrover say they have a five year corrosion warranty and then exclude certain parts which are integral to the structure of the vehicle? Or am I being given the run-around? Anybody out there have any knowledge on this, also is there a Landrover rep on here? Thanks all. P. ------------------------------- π²π» 1986 ex-Military 90 NAD 2.5 Soft Top. Sold π¬π§ 2015 Defender 90 - Ripon Landrover Heritage 006 |
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28th Oct 2020 4:10pm |
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| Shroppy Member Since: 25 Feb 2016 Location: Shropshire Posts: 866 
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As above, it seems a common issue with dealers. I'd look at fitting a set of billet aluminium ones, less likely to suffer the same fate that way. 1985 127 V8 Build Thread
Series 2 109" Series 1 80" |
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28th Oct 2020 5:26pm |
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| Angus_Beef Member Since: 30 Apr 2015 Location: Oslo Posts: 434  
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same thing for me, just in September. they replaced the windscreen, fixed and painted the windshield surround, replaced the rubber moulding, but the windshield blocks I had to pay for.
EDIT: I never did receive the bill for the windscreen blocks, but I did get notice from my insurance that the stealer charged them 1178 CHF for the windscreen.... so yeaaah. Roaming around π³π΄π¨π Last edited by Angus_Beef on 28th Oct 2020 5:39pm. Edited 1 time in total |
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28th Oct 2020 5:34pm |
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| CarMan Member Since: 29 Nov 2010 Location: Cotswolds Posts: 1865
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Dealer did mine and I didn't have a special relationship with them - sounds like it's just a lottery
Rob
1993 200tdi 90 hard-top 1998 300tdi 90 soft-top 2016 2.2 XS 90 hard-top (sold) |
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28th Oct 2020 5:38pm |
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| Bill1919 Member Since: 04 Mar 2017 Location: Dorset Posts: 56 
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Dealer did mine also about 2 years ago along with corrosion around the windscreen. MY2015, so must have been about 3 years old. In fact they have it right now for corrosion around the windscreen again (second time!).
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28th Oct 2020 7:29pm |
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| blackwolf Member Since: 03 Nov 2009 Location: South West England Posts: 17458 
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The entire body is a bolt on part! |
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28th Oct 2020 8:37pm |
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| macfrank Member Since: 05 Nov 2015 Location: somewhere in the north Posts: 1081  
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It's 3 years paint surface corrosion, 6 years rust penetration
https://topix.landrover.jlrext.com/topix/s...4b5b/en_GB |
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28th Oct 2020 9:07pm |
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| Angus_Beef Member Since: 30 Apr 2015 Location: Oslo Posts: 434
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Sure but that is not the reality of what JLR approves. At five years they approved surface corrosion. But not bolt on parts. We can be pedantic but there is little to no recourse. The monies are just to small. Better to know what is being approved today because itβs all over in a very short time. Roaming around π³π΄π¨π
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28th Oct 2020 9:39pm |
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| Rashers Member Since: 21 Jun 2015 Location: Norfolk Posts: 3521 
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I think if you were in the UK and threatened legal action, you would find that the work was carried out. Most large companies donβt want the expense of a day out in court. I am surprised no one did as the βbolt on partsβ bit looked a little shaky to say the least. I believe everyone got despondent by the attitude of JLR and a high proportion of the dealerships and just rolled over and took the excuses.
I am very surprised about the window blocks not being covered but as has been said, it seems a lottery |
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28th Oct 2020 10:41pm |
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| Bill1919 Member Since: 04 Mar 2017 Location: Dorset Posts: 56
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That's interesting a dealer is doing my surface corrosion at 5 years. There seems to be no consistency. Is it the Dealers or JLR? |
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28th Oct 2020 10:58pm |
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| Petronius4 Member Since: 07 Oct 2015 Location: Somerset Posts: 94
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Thanks all for the responses.
By way of update the initial warranty claim was rejected because the dealer took photographs only of the 'Hinge' clamp and missed the other corrosion entirely! No one informed me of this as there seems to be no such desire to inform a customer so I only discovered this on ringing the bodyshop myself. My second attempt on the 6/11 where I actually pointed out the corrosion while he pointed the camera has also been rejected as it appears that the JLR warranty chump is now saying he needs a certain amount of photos to process the claim - he's obviously not telling exactly how many because that would be too easy, there just needs to be a certain amount. BTW they also didn't bother to tell me this either and again I only found out after repeated chasing. I was losing the will to live tbh but then it occurred to me thats exactly what they want. So. This is my Lockdown 2.0 obsession. I live for nothing else but chasing JLR for my rust warranty. I have ignored my job as a safety officer at a nuclear testing facility, misplaced my children and divorced my overly demanding wife as she keeps wanting me to 'go out with her' at the weekends when I need to review strategy and planning for my JLR social media assault. BUT I will prevail. Onwards. BTW: anyone on here know the JLR rep on Def2? P. ------------------------------- π²π» 1986 ex-Military 90 NAD 2.5 Soft Top. Sold π¬π§ 2015 Defender 90 - Ripon Landrover Heritage 006 |
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25th Nov 2020 2:40pm |
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| 90 Dreamer Member Since: 13 Jul 2019 Location: Oop North Posts: 2169 
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there's a JLR contact forum on here
https://www.defender2.net/forum/land-rover...-vf41.html |
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25th Nov 2020 3:05pm |
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| LR90XS2011 Member Since: 05 Apr 2011 Location: bickenhill Posts: 3645 
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its crap the way they treat customers and even worse how they built the things in the first place, only consolation is the new ones cost over twice as much and appear to have 10x as many issues DEFENDER 90 TDCI XS,
I hope everyone is well and your land rovers make you happy |
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25th Nov 2020 3:25pm |
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| X4SKP Member Since: 29 Nov 2013 Location: Berkshire Posts: 2295 
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All power to you Petronius4
It seems so obvious to us... that with known Defender corrosion issues JLR should just take the long view and sort them out and certainly not alienate an existing... and potentially future customer. If Def2 has no repeat issues like this then they have taken away the problem... Good luck with your JLR Lockdown Mission 2.0 
Share a good experience and broadcast a bad one SKIP https://www.defender2.net/forum/topic83242.html |
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25th Nov 2020 3:29pm |
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