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| macfrank Member Since: 05 Nov 2015 Location: somewhere in the north Posts: 1105   
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Just got the Defender back from it's fifth service at the JLR dealer.
The OSH for the first time states "Electronic Vehicle Health Check (eVHC)" At first I thought "well, there isn't much electronic to be checked"  
But then, it's not "vehicle electronics check" and I saw this https://www.landrover.com/ownership/health-check.html "As part of our supreme level of service, ..."  
and thought "Is that what you get if marketing dept has too much time to spare?" 
I mean, the items listed are part of regular maintenance anyway. And if all that just "lasts 15 minutes", then why did I pay 230£ for 2,2 hrs labour for checks and engine oil change? |
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4th Jun 2020 1:38pm |
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| kmac Member Since: 07 Oct 2009 Location: Middlesex Posts: 1312  
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EUR 230 for a dealer service is cheap compared to the UK
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4th Jun 2020 4:15pm |
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| macfrank Member Since: 05 Nov 2015 Location: somewhere in the north Posts: 1105
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In € its 260,- - just for labour! 540€ including oil+filter...
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4th Jun 2020 4:18pm |
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| kmac Member Since: 07 Oct 2009 Location: Middlesex Posts: 1312
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Why I service it myself since the warranty lapsed Reassuringly expensive, except it is not reassuring |
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4th Jun 2020 9:27pm |
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| Lodelaner Member Since: 04 Feb 2010 Location: Lambourn Posts: 635 
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VHC, electronic or otherwise is pretty well industry and Europe-wide standard.
Good old European legislation puts a reliance on the workshop to visually inspect and document that inspection any vehicle that passes through the workshop for any work. It should be for any reason : tyres, service to a screen wash top up. In reality if your car has been through the same workshop during the past 6 months they’ll skip it. A scheduled service may not overtly check key safety related items. The idea is to protect the customer and ensure that they are not unknowingly Driving an unsafe car - hence the red, amber, green coding. Naturally the industry has turned this into a sales opportunity, which is good business sense. I see it as a good thing. If a close family member went to have any work done, let’s say a new headlight bulb fitted, at a dealer and it has been through their workshop and a glaring issue wasn’t picked up, you’d be Rightly  off and if the car had a catastrophic failure you’d be on the phone to a solicitor the sue them. Nigel Gresham is an extreme case of the owner not knowing best, but the level of red work picked up between MOTs suggests it’s a good thing in the interests of all road users, their passengers and pedestrians etc.
Which is why I think eVHC is a good thing. JB @Lodelaner Instagram Youtube greenlaning and other LR related content |
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5th Jun 2020 7:22am |
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| zippo87 Member Since: 29 Mar 2019 Location: Moray Posts: 100  
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Never paid for a service, never will. There once was a time when people knew their cars, knew their houses, their gardens etc etc - I long for that life, the good life 😂. I’ll never mug myself off, charge extra, or turn a blind eye to mine and family’s safety! Evidently I have too much time and not enough money to compete with you guys haha.
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5th Jun 2020 10:08am |
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