 | Home > General & Technical (L663) > Is anyone else disappointed? |
 
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| Swine&Small Member Since: 20 Mar 2017 Location: Norfolk Posts: 1223  
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I must say that if you had dealt with JLR in the past, then this is what you would have expected, disappointment and indifference. So no change there then.
You must congratulate JLR in maintaining standards.  1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller 1966 Morris Convertible 2012 VW T5 Camper Quod Abundat Non Obstat. |
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17th Sep 2019 9:00am |
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| joss007 Member Since: 22 Feb 2019 Location: west midlands Posts: 22
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I suppose there is that saying involving a leopard and spots!!
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17th Sep 2019 9:14am |
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| rtm89 Member Since: 14 May 2013 Location: North Yorkshire Posts: 255 
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I'm the first to say that communication hasn't been very fluid but that goes for the communication to dealers from JLR too.
The launch happened and was vague about the 90, 130 and commercial variants I managed to watch a web-chat on friday which just told us that we would see the 90 at the back end of 2020 and commercial versions in 2021. No set dates. No specs for commercials and some basic bits about the 90. We only know when we will have a Defender for a day on a roadshow and not what it will be or spec and then that we will see the first Defender orders in Feb (First editions and D240 SE's to be coming first) I haven't seen, touched, felt the car myself yet and not due to drive one myself until Jan. Just to put a different angle on things. |
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17th Sep 2019 9:32am |
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| milesr3 Member Since: 12 Feb 2013 Location: Suffolk Posts: 873 
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Is it actually possible to reserve a build slot? If it was then I would have expected there would have been some urgency on behalf of the dealer to get your order configured, priced and in the system ahead of everyone else with access to the online configurator. I guess they could have submitted an order on your behalf to secure a build slot, assuming that the spec could be changed completely up to a certain date in the future. If they haven't done this, then what exactly have you paid for?
Particularly if you want a 90, which cannot currently be ordered. |
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17th Sep 2019 9:35am |
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| Tim in Scotland Member Since: 23 May 2007 Location: The Land that time forgot Posts: 3753 
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Last week when I went to chat to my local dealership (who are holding on to £1000 of mine) the salesmen there were not going to receive any product training until today. They knew nothing about the vehicle and were advising customers to read the motoring press and to go online to find out more........
Reserving a build slot is possible only if you want a 110 - you can order one and pay the deposit online if you want - through the configurator on the LR website. I too am waiting for the 90, but also for the PHEV version of either the 90 or the 110, I think my 23 year old 90 will be carrying on in my ownership for a few years more though as I wait! Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come 2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed! Last edited by Tim in Scotland on 17th Sep 2019 9:46am. Edited 2 times in total |
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17th Sep 2019 9:38am |
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| rtm89 Member Since: 14 May 2013 Location: North Yorkshire Posts: 255
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Can't speak for everyone but we have all deposits time stamped to know when they were taken.
We are allocated a certain number of build slots by LR and then ask for specs from those that have deposited and prioritise them in chronological order. With the 90 orders we are holding them all and will operate in the same manner with them. |
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17th Sep 2019 9:42am |
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| joss007 Member Since: 22 Feb 2019 Location: west midlands Posts: 22
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I haven't even had notification of when I will have one for a day.
Well, I was told it was possible to reserve a build slot and each dealer would have 5 allocated to them and I was the 3rd at my dealership. I suppose those ordering online will have to wait until those with reserved build slots have received theirs but, how do we know this is actually happening and it was all a gimmick just so they could get a better estimate of those prepared to buy. Starting to feel more and more let down by JLR but, it shouldn't come as a surprise I suppose. I did email Sir Ralph last night expressing my disappointment and I have already received a call from Marlon who is going to look into it, not expecting much from it, a half day experience wouldn't go amiss  |
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17th Sep 2019 9:44am |
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| joss007 Member Since: 22 Feb 2019 Location: west midlands Posts: 22
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When my deposit was taken I wasn't informed that it would just be for the 110, again poor communication from start to finish. |
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17th Sep 2019 9:48am |
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| Birdy Member Since: 07 Oct 2011 Location: Côte d'Azur Posts: 865  
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Reserve a build slot?
No…. dealers will be fighting for any and every new Defender they can get their hands on, of any and every spec and colour, knowing they can get rid of ’em at full price (i.e. no discount or prezzies) to “enthusiasts” lining up to buy them. A deposit-secured, specced-up, “build slot” might seem important to you, but just see how quickly the dealer will return your deposit and get rid of whatever and whenever it arrives in his premises. Peter (who got his £500 deposit returned when details and prices of the over-priced run-out Puma were published) |
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17th Sep 2019 10:09am |
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| LEZ Member Since: 22 Oct 2015 Location: London Posts: 167
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Defender UK tour locations and dates are now on the Land Rover site.
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17th Sep 2019 10:19am |
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| milesr3 Member Since: 12 Feb 2013 Location: Suffolk Posts: 873
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17th Sep 2019 11:56am |
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