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| gilarion Member Since: 05 Dec 2013 Location: Wales Posts: 5111   
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I am not usually one to complain however recently I bought four shaker cans of Hammerite satin black and even though after using I turned the can upside down and sprayed for a couple of seconds and even took the nozzle off and cleaned in thinners the next time I used them they were blocked, and nothing would make them discharge paint it was the valve in the can that was the problem.
So I decided to complain and sent this email Hi Hammerite Could you please inform me how to keep a can of Hammerite satin black spray active? No, matter what I try such as inverting the can and spraying to clear the nozzle before storing the can, I end up with a blocked spray can that will no longer discharge a spray. I keep the cans indoors and clean the nozzle after each spray use. It appears with some of your cans it is the valve that blocks. At present, I have four cans that are over half full that are useless. I do not have this problem with other spray cans just Hammerite cans. It is annoying as each time I wish to finish a project I end up having to go out and buy a new can. Any advice to unblock the ones I have or any tips would be gratefully received. Kind Regards This was Hammerites response: Thank you for your email. I am sorry to hear of the problems you are experiencing with the Hammerite spray cans. I have logged this under reference number 3000253406 if you can please use this for future correspondence. This problem commonly occurs due to a build-up of solvent in storage. It is important to ensure the nozzle is cleaned thoroughly and the cans are stored in a cool, dry environment. You can also use a needle to release the pressure from the tip of the nozzle. As a gesture of goodwill, I would be more than happy to replace the cans for you. I will require the following: -Barcode from can- this will be on the back of the can beginning with 5010 -Full UK postal address If you have any further queries, please feel free to contact me and I will be happy to help. Yours sincerely Hayley Weller Customer Advisor AkzoNobel Advice Centre AkzoNobel ICI Paints, Wexham Road, Slough, Berkshire, SL2 5DS, Phone: 0333 222 7171 (DIY advice) 0333 222 7070 (Trade advice) And today I received a voucher for the four cans. Good one Hammerite  For those who like Welsh Mountains and narrow boats have a look at my videos and photos at..
http://www.youtube.com/user/conwy1 |
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26th Apr 2018 4:21pm |
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| JOW240725 Member Since: 04 May 2015 Location: Suffolk Posts: 7906  
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Result! James
MY2012 110 2.2TDCi XS SW Orkney Grey - http://www.defender2.net/forum/topic43410.html MY1990 110 200TDi SW beautifully faded Portofino Red - https://www.defender2.net/forum/post743641.html#743641 MY1984 90 V8 Slate Grey - https://www.defender2.net/forum/post744557.html#744557 Instagram @suffolk_rovers |
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26th Apr 2018 5:37pm |
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