 | Home > Land Rover Customer Relations > Land Rover Authorised Dealer: 2 year Service Mileage |
 
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| LR90XS2011 Member Since: 05 Apr 2011 Location: bickenhill Posts: 3645   
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someone used it as a Taxi? DEFENDER 90 TDCI XS,
I hope everyone is well and your land rovers make you happy |
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22nd Sep 2017 6:08pm |
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| Rashers Member Since: 21 Jun 2015 Location: Norfolk Posts: 3511 
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It would seem excessive to me too.
But, there is a remote possibility that they found something that required a few test drives and they went for long trip to check that it didn't reoccur? I would go back in (in person) and ask politely about the required mileage for a test drive after a service and see what the reaction is. The workshop manager will (or at least should) know where his staff are and a 20 mile journey would take time. |
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22nd Sep 2017 6:27pm |
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| Milmur64 Member Since: 05 Oct 2016 Location: Perthshire Posts: 33 
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Many thanks - good advice.
It is strange the mileage recorded on the service record was as exactly as I booked it in, but had an additional circa 20 miles on pick up. I kind of thought surely no one would be stupid enough to take it for a jolly, and this was a result of testing? However, you live and learn! |
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22nd Sep 2017 6:37pm |
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| doublea Member Since: 12 Jul 2011 Location: Aberdeenshire Posts: 495  
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Ours go to Perth. Dash cam shows a lengthy warm up drive on the morning of the service. They generally pick them up the day before and are parked up overnight. Shouldn't really be necessary if you drive it there and it's serviced within a few hours. That said, 20 miles is excessive. Hassle them! Current Steeds:
2015 110 UW in Grasmere Green 2003 BMW F650 the Hack 2000 Elise 1992 Ducati 888 (no longer in bits, yahoo) 1990 TDR 250 (in bits again) 1988 TDR 250 (no longer in bits) and for sale |
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22nd Sep 2017 10:22pm |
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| YOLO110 Member Since: 14 Feb 2015 Location: Perth Oz and Stansted UK Posts: 1645 
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Seems 'excessive' mate... but what are you looking for or trying to 'achieve' in pursuing this?
In the big picture, 20 miles?... all sorts of 'legitimate' reasons for this, from traffic detours, a family emergency whilst they were out on the post service 2 mile test drive, to the Director Principle taking the Service Manager out to check he was happy with the work. Sure, I agree an explanation would have been appropriate, but it's hardly a case of a vehicle being taken out and 'ragged' to an inch of it's life on a 'jolly'...? So I would not be unduly worried.  YOLO... You Only Live Once... |
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23rd Sep 2017 3:22pm |
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| JJ Member Since: 18 May 2009 Location: Winchester Posts: 932 
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A customer of mine has a van in for a service with a major franchised dealer group and unbeknown to them all his vehicles are fitted with trackers. After seeing his van had left the dealer, drive some miles away , stay overnight and then drive back the next day . To say he is not happy is an understatement. The police are now involved ( and taking an interest) as the vehicle was probably driven uninsured unless the dealer can prove otherwise. HR064 Hampshire and Berkshire 4x4 Response |
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23rd Sep 2017 4:06pm |
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