 | Home > Puma (Tdci) > 2015MY Service Book |
 
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| TJ101 Member Since: 30 May 2007 Location: Taunton Somerset Posts: 3750   
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On my 5th new Puma,, none of them have ever seen a main LR dealers for servicing work,,
and what few warranty item that have been needed, had not been a problem,,, California F1, 75th 110 "Kermit", 50th Ann V8, 90 V8 Hybrid, 55 Series 1 Main Brian James Trailer Dealer for South West UK |
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28th Jan 2016 7:20pm |
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| Ryderoo Member Since: 28 Aug 2015 Location: South Oxfordshire Posts: 1666  
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I am contemplating Indie straight away, some have access to the JLR systems so they can update your online service record. Cheers Simon I can explain it to you, but I can't understand it for you 1990 110 TD5 county, my first Land Rover - gone 2012 Discovery 4 XS SDV6 - gone 2014 Discovery 4 XS SDV6 - gone 2015 Evoque SD4 dynamic - Wife’s - gone 2015 Urban Truck 90 XS Santorini Black Hard Top - Reluctantly gone 2020 Discovery 5 Eiger Grey 3.0 SE - gone March 24 2021 Defender S D250 Santorini Black 110 HT - gone March 24 2023 Evoque P300e SE wife’s current vehicle |
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28th Jan 2016 7:55pm |
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| Doc P Member Since: 03 Apr 2016 Location: Midlands Posts: 565  
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Asked for an access code for my online service record. After getting into it, could see what's been done and by whom. Now know what service is due and when - you can find out what that service constitutes on your stealer's website if you wade through all the crap too (and gauge its true 'value').
Having tried to organise a service at Hunters of Derby (some confusion about my private plate meant that they couldn't book me in and were meant to ring me back and haven't - despite me leaving a reminder) they've now lost my business. Looked on a dealer in Stafford's service menu, and they wanted £100 more than Derby for the same service - total rip-off at the price in Derby!! I've decided to go Indy. No effect on warranty (for what that's worth) or HP agreement - as long as the Indy is VAT registered and uses JLR approved components/fluids (I'll retain invoices). You can enter a non-LR service yourself on the record and note what was done (or your Indy can) - you don't need access via LR. What a bunch of a**e JLR. Do you want my custom or not? By the way, if JLR expect to sell high quality and expense merchandise, you'd think they'd make sure their bloody website links work, or am I just being chuffing picky? Rant over for now. |
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20th Jan 2017 8:07pm |
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| Jukathy Member Since: 25 Jan 2015 Location: Berlin Posts: 170 
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Mine came with such a Service Book. Unfortunately dealer refuses to stamp...
Only digital updates in the last 2 yrs 
Juliet |
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20th Jan 2017 9:26pm |
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| Huttopia Member Since: 23 Feb 2016 Location: West Midlands Posts: 1972
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I went Indy straight away with the Heritage. I've got an LR service book and just use that. Who says you need to use the online system? Is a buyer going to have access to it? Its just nonsense designed to tie you in to the dealership and empty your wallet.
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20th Jan 2017 9:49pm |
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| discomog Member Since: 09 May 2015 Location: Notts/Lincs Border Posts: 2526 
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Just logged in to my online service history for the defender only to find that the main dealer hasn't entered my first service which they carried out last May. You'd think for the prices they charge they could at least spend thirty seconds updating the owners online history. i telephoned to complain and they updated it whilst on the phone. Top tip - when you collect your vehicles after a service get them to check before you leave that they have filled in the online service history. Defender 90XS SW
Mini Countryman Cooper S Morgan Plus 8 |
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30th Jan 2017 5:56pm |
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| Fat Cog Member Since: 19 Mar 2012 Location: Oxfordshire & Devon Posts: 502 
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My Defender has just had its first annual service (build date 5th Jan 16) & my indy garage has full access to LR service system; Ive just checked my OSH & its already on there & printable...oh & my indy garage was over £300 less than main dealer quoted price...& they used exactly the same bits! Since 1973...S1, Air Portable's, Defender's, but only my Wolf TUL HS GS remains
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30th Jan 2017 6:13pm |
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| Doc P Member Since: 03 Apr 2016 Location: Midlands Posts: 565
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36000 mile (A) service at local indy (VAT registered) - £113 plus the oil I bought from Opie (which cost another £80 or so and I kept the spare 3 litres).
So, less than £200 for the same service JLR charge over £500 minimum for. The A service is basically an oil and filter change plus an inspection. I updated my online service history myself. I need a dealer paintwork check sometime I suppose. Other than that.....no brainer. |
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6th Feb 2017 5:20pm |
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| Pickles Member Since: 26 May 2013 Location: Melbourne Posts: 3784  
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I'm not keen on this "on-line" stuff either,..I've seen mine, it's very brief, & doesn't cover all of the stuff that's been done to Gracie since we took delivery of her new in 2013.
So, I do what I've always done,....I just keep every service receipt & every bit of paperwork pertaining to what has been done......which are the sort of "records" I look for, if I'm buying a S/H vehicle. Pickles. |
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6th Feb 2017 9:58pm |
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| Smifflie Member Since: 19 Oct 2015 Location: Cotswolds Posts: 23 
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Just had the second service (B) with an "indi" near Oxford. Left with a copy of the LR service history showing first and second service history plus the original pre inspection with the initial LR franchise at 5 miles. Admitted it doesn't go into much detail but does suggest when the next service is due based on mileage between A & B service.
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16th Feb 2017 12:34pm |
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| zsd-puma Member Since: 09 Aug 2016 Location: Kent Posts: 2720 
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I agree, it's far better to just keep receipts, they have far more detail than a service book. The online system is good in some ways, if your service book gets lost or stolen there is still a record of the service. Really all you need is a record somewhere to say the car has been maintained, but even a printed service book doesn't give details or all the work that's been done, any more than the online system does. Mine for example has a full set of stamps in the book, from an indi, but i also have a bundle of receipts from various other repairs that have been carried out. The stamped book for example doesn't tell me the EGR valve was replaced in between services. |
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16th Feb 2017 6:16pm |
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| Doc P Member Since: 03 Apr 2016 Location: Midlands Posts: 565
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Just had my B service at the Indie.
Went to update the on-line record. Website's vanished  (you get the '404 - not found' error message)
Brilliant. |
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19th Apr 2018 5:06pm |
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| Huttopia Member Since: 23 Feb 2016 Location: West Midlands Posts: 1972
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This dealer paint check seems like a nonsense. I’ve never had it done but have had a few bits of paint work done under warranty. Does it only kick in after year 3?
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19th Apr 2018 5:33pm |
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| zsd-puma Member Since: 09 Aug 2016 Location: Kent Posts: 2720
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There's a 'paint' warranty for 3 years, then there is an 'anti corrosion' warranty for 6 years.
The 'paint' warranty is supposed to cover things like fading or flaking paint, rather than corrosion, but of course if you have blistering or flaking paint it's usually as a result of corrosion anyway or the failed paint finish results in corrosion if it wasn't. So in the first 3 years they're likely to repair things under the 'paint' warranty. The 6 year 'anti corrosion' warranty is I think the part that needs the inspection. I suppose if you're an optimist it's so they don't get people presenting them with a complete rot box at 5 years and 11 months which needs thousands spending to bring it back up to spec, when it should have been presented much earlier and cost them much less to rectify. If you're a pessimist It's also a reason to get you into the dealerships so you're tempted by the newer cars in the show rooms and I suspect many people will just get their car serviced at the same time as the inspection at the dealer to 'save the hassle'. Don't forget it's the same warranty they use on all their models (actually it's the same warranty Rover used on their cars too!). Others will use an indy then get the inspection done at the dealer what the dealers charge for the inspection seems to vary. It's only a case of a technician giving it a 5 min look over. I once read that many manufacturers run small insignificant recall campaigns from time to time as they know they'll get an uplift in sales from people coming into the dealerships and seeing new cars they like, it far outweighs the cost of the recall. |
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19th Apr 2018 6:34pm |
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