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keith



Member Since: 15 Aug 2012
Location: Edinburgh
Posts: 2220

Scotland 
I know that my next new LR dealership will have a bakery , coffee shop and retail shopping experience Whistle
Oh and let's hope a few cars also .
I wonder if they'll let me in with my beat up series 3 and muddy wellies Shocked
Post #584695 13th Dec 2016 9:37am
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Projectblue wrote:
BuckBlu110 wrote:
Sounds like the fat cats strike again, more concerned about profit than anything else. Great shame


It's not that at all.

I have business contacts with a major JLR dealer and it's to do with investing in JLR dealership buildings and bringing them in to the 21st Century. Fancy new premises, servicing etc.



Depends who you see as the fat cats being referred to - it could be the JLR fat cats who are insisting on the multi million investment...
Post #584700 13th Dec 2016 10:17am
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
gilarion wrote:

I long for the good old days of Grace Brothers type of service such as the customer matters


I'm trying to remember the last time someone took my inside leg measurement in a shop...
Post #584702 13th Dec 2016 10:18am
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gilarion



Member Since: 05 Dec 2013
Location: Wales
Posts: 5111

Wales 2007 Defender 90 Other CSW Trident Green
Anyone who did that now would probably get arrested Laughing For those who like Welsh Mountains and narrow boats have a look at my videos and photos at..

http://www.youtube.com/user/conwy1
Post #584761 13th Dec 2016 2:06pm
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Cupboard



Member Since: 21 Mar 2014
Location: Suffolk
Posts: 2971

United Kingdom 2011 Defender 110 Puma 2.4 HT Corris Grey
On the subject of residuals, the running costs of cars are generally related to how much they cost new. So an old but once expensive car will still have high running costs even if it's old, but be less desirable to the people that can afford the expensive running costs because it's not new and flash any more. If it's got high running costs and isn't overly desirable then of course the resale value is going to be low.
Post #584794 13th Dec 2016 4:22pm
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Projectblue



Member Since: 22 Nov 2011
Location: Devon
Posts: 1096

England 
Supacat wrote:


I'm trying to remember the last time someone took my inside leg measurement in a shop...


Try Slaters Menswear. Excellent service by men in suits with tape measures around their necks. Prices aren't daft either. Mr. Green New project and it's green: www.projectoverland.info
Post #584855 13th Dec 2016 7:08pm
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Pickles



Member Since: 26 May 2013
Location: Melbourne
Posts: 3786

Australia 2013 Defender 90 Puma 2.2 CSW Keswick Green
We've had similar things happening in Aussie, not with LandRover/Jaguar Dealerships, but predominantly with what used to be our major brand, Holden.
Plenty of small, family run Dealerships, been in the same premises for generations, with good loyal customer base, and no financial issues, closing down, because they couldn't make a business case out of the large financial outlay required to "modernize".
So, business closes, customers go elsewhere, in many cases to other brands,...doesn't make sense to me.
Pickles.
Post #584899 13th Dec 2016 9:19pm
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Avion8



Member Since: 26 Jan 2015
Location: Perth
Posts: 281

Australia 2015 Defender 90 Puma 2.2 Heritage Edition SW Grasmere Green
I was reading somewhere recently that JLR customers are going to be able to purchase vehicles on line, with the assistance of Angels if they need a test drive or help with colours/options. Not necessary to use the show room facility & I sincerely hope this on-line service comes to Australia, as if the new Defender is anything like I hope it is, then I would love to bypass the dealerships for purchase & just go online. Subaru did it with their BRZ which is ordered online and a first for Australia. 1955 Series 1 107" Pick up.
1977 RRC Suffix 'D'.
2000 Defender 110 TD5 Xtreme.
2015 Defender Heritage 90.
Post #585253 15th Dec 2016 8:11am
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Avion8



Member Since: 26 Jan 2015
Location: Perth
Posts: 281

Australia 2015 Defender 90 Puma 2.2 Heritage Edition SW Grasmere Green
I found the reference in LRM Nov 2016, & you can since Oct 4th go to landrover.rockar.com store & order you JLR vehicle on line. I just hope this facility comes to Australia before the new Defender becomes available. 1955 Series 1 107" Pick up.
1977 RRC Suffix 'D'.
2000 Defender 110 TD5 Xtreme.
2015 Defender Heritage 90.
Post #586322 19th Dec 2016 11:30am
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BuckBlu110



Member Since: 19 Apr 2014
Location: in the pub
Posts: 714

United Kingdom 1994 Defender 110 BMW M57 3.0 Diesel CSW Buckingham Blue
Supacat wrote:
Projectblue wrote:
BuckBlu110 wrote:
Sounds like the fat cats strike again, more concerned about profit than anything else. Great shame


It's not that at all.

I have business contacts with a major JLR dealer and it's to do with investing in JLR dealership buildings and bringing them in to the 21st Century. Fancy new premises, servicing etc.



Depends who you see as the fat cats being referred to - it could be the JLR fat cats who are insisting on the multi million investment...


This is what I was referring to. Has me worried that the big wigs at JLR are loosing sight of heritage in favour of more profit. I suppose everyone has to make money, but is it necessary to forget where the roots are?
Having said that, it could just be, as was said earlier in the thread, that the owners want out for what ever reason, financial etc. and this is the perfect excuse.
Post #586452 19th Dec 2016 10:57pm
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Happyoldgit



Member Since: 14 Sep 2007
Location: Norfolk
Posts: 3471

United Kingdom 2015 Defender 110 Puma 2.2 USW Corris Grey
Supacat wrote:
gilarion wrote:

I long for the good old days of Grace Brothers type of service such as the customer matters


I'm trying to remember the last time someone took my inside leg measurement in a shop...


Sir obviously does not frequent the correct gentlemen's outfitters.

Hmmm, suit you Sir. And what side does Sir dress? Steve.
Owned numerous Land Rover vehicles of all shapes and sizes over the decades.
Current Defender: A non tarts hand-bagged Puma 110 XS USW.

[Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc]

http://forums.lr4x4.com

I used to be Miserable ...but now I'm ecstatic.
Post #586512 20th Dec 2016 10:55am
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mse



Member Since: 06 Apr 2008
Location: UK
Posts: 5038

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Scotia Grey
maybe balance has been lost, but the requirement to modernise dealerships can only come from the manufacture - and is right.

I think they should maybe assess the need to apply a standard on a case by case basis - but if you are going to drive a brand, deliver and compete, then the face of Jag is the dealers and the engagement and support of a dealer is essential so they have to be better.

I guess what im saying is that they might not need to push out and update all dealers, make them have and do more - but they certainly need to make the dealers better and compete with the other brands who do the same.

You cant stop progress and JLR are arguably lacking behind other brands...that said do i always like progress...no - do i think the drive of JLR to become some ultra expensive brand at the expense of its original grass routes is right - no.
I think JLR shouldn't forget the affordable, all person/farmer options they are moving away from - they always had cars that competed and were accessible, defender, freelander discovery before that as well as the expensive optiosn - now they are silly money and farmers drive toyotas and families by nissans.

I look at many of them and think its hard to justify the price - they need a range of options - not mass production, but affordable, then premium Mike
Post #586647 20th Dec 2016 10:01pm
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