 | Home > Puma (Tdci) > Recall |
 
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| blackwolf Member Since: 03 Nov 2009 Location: South West England Posts: 17237   
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Wow, that is an old problem, mine was done in 2010 as a service item. I wonder what's happened to make it a recall.
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8th Dec 2016 11:19pm |
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| custom90 Member Since: 21 Jan 2010 Location: South West, England. Posts: 20172
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^^^^ Same as BW here too, and the seatbelt bolts one. NEVER SURRENDER! ⛽️🛢️👨🔧🧰⚙️ RED, WHITE & BOOST! 🇬🇧
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8th Dec 2016 11:31pm |
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| RED-DOT Member Since: 29 Jun 2009 Location: stirling Posts: 2363 
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No such recent recall according to DVSA. 2008 RS4 gone, 123d M Sport, and a Puma 90 XS..
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9th Dec 2016 12:32am |
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| stigomery Member Since: 10 May 2016 Location: Cambridge Posts: 277 
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I thought all defenders did this
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9th Dec 2016 1:00am |
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| YOLO110 Member Since: 14 Feb 2015 Location: Perth Oz and Stansted UK Posts: 1640 
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You had me all excited thinking it was going to be to replace the output shaft!!
 YOLO... You Only Live Once... |
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9th Dec 2016 1:17am |
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| blackwolf Member Since: 03 Nov 2009 Location: South West England Posts: 17237
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The problem LR identified was supposedly specific to the TDCi, in which the engine and gearbox are tilted up at the front to allow the engine to clear the front axle. This raises the oil level at the rear of the transfer box with the result that the rear output shaft oil seal becomes more susceptible to failure. That at any rate is the theory, but I have to admit that from an engineering perspective it always sounded a slightly flimsy theory (given that it is not unknown for people to drive up hills, park on hills, etc., in earlier models). |
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9th Dec 2016 10:08am |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018 
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How were you notified?
Can you post up whatever paperwork you got? |
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9th Dec 2016 2:30pm |
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| RFT Member Since: 13 Nov 2010 Location: Cheshire Posts: 677 
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This was done at a service on my 2010 MY a good few years ago 130 Puma HCPU with an Artica 240LR Demountable Camper
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9th Dec 2016 3:03pm |
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| blackwolf Member Since: 03 Nov 2009 Location: South West England Posts: 17237
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I wasn't notified.
I took the Defender in for a main dealer service (not long after the warranty had expired) and asked them to sort out the oil that was running out of the handbrake drum whilst they were doing the service. It was a pleasant and unexpected surprise afterwards to be told that there was no charge for the oil leak repair since it was a service action for a known problem. If I hadn't taken it for a dealer service, I'd never have known. There was a couple of other known problems that they dealt with at the same time, one was the replacement sump pan (the early 2.4s had a sump which the axle could impact on full articulation, usually with catastrophic results since all the sump oil was ejected), but I can't remember at the moment what the other was. These were all three examples of LR's rather hooky way of dealing with these matters, namely they'll do it free of charge but only if you ask them to. It's a crafty and arguably cynical way of minimising their liability, because they only repair (a precentage of) the vehicles which actually need repairing. If they recall them, they repair them all. Last edited by blackwolf on 9th Dec 2016 4:31pm. Edited 1 time in total |
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9th Dec 2016 3:05pm |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5034 
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Service actions are not recalls.
Service actions are only done if the customer reports the fault, otherwise the fault doesnt exist "if it aint broke and all" Recalls are notified to the last owner on the books Mike |
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9th Dec 2016 4:09pm |
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| ROBBONTHEROCK Member Since: 23 Jun 2014 Location: Aberdeenshire Posts: 637 
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Hi,
So a service action would still be up to LR to action FOC, assuming we identify the issue and point it out to the dealer directly saying it is an issue? Cheers Andy |
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9th Dec 2016 5:26pm |
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| blackwolf Member Since: 03 Nov 2009 Location: South West England Posts: 17237
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In theory, yes, but you may have to be quite persuasive.
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9th Dec 2016 5:59pm |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5034
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And im surprised they did it so easily for you so long after the fact - ive known them to say no to that too! Mike
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9th Dec 2016 6:13pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018
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Sorry blackwolf - I should have made it clear my post was aimed at at the OP... |
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10th Dec 2016 10:34am |
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