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discomog



Member Since: 09 May 2015
Location: Notts/Lincs Border
Posts: 2528
United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
Stealers
Having recently reversed my Defender into the wife's BMW I took it into the local BMW dealer for a price to replace the rear door (the Landy had a 20mm scratch on the corner of the rear panel, easily touched up and now not even noticeable!). I received an estimate the following day which included a new rear door, paint, labour and a few parts etc. I questioned them about the "System Reset" charge of £75. Erm, well, oh yes that's because we have to disconnect and reconnect the electrics to the rear door - the electric windows and central locking wont work unless we reset it.

in the end I decided to take it for repair to our local bodyshop and save myself £500. And guess what, everything works as it should without a system reset!

And main dealers still cannot work out why private customers are turned off and vote with their feet. Defender 90XS SW
Mini Countryman Cooper S
Morgan Plus 8
Post #578934 19th Nov 2016 12:34pm
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Birdy



Member Since: 07 Oct 2011
Location: Côte d'Azur
Posts: 866
France 2011 Defender 110 Puma 2.4 XS CSW Santorini Black
Surely the difference is “replace” and “repair”?

I once dented a wing and bumper on a Merc, top of the range jobbie with thirty grand's worth of extras, had a £1,000 insurance excess. A non-Merc stealer offered the option of repairing/bashing out the inner wing and invisible panels but by charging the full retail Merc prices to the insurance company he'd save me the thousand quid.

It got better, on closer inspection a chassis member needed fettling and he said he could get the vehicle written off and the assessors would give me what I'd paid for it new (I'd gotten a good discount).

“What, you'll be able to get for me what I paid for it ten months ago?” “Yes… of course you'll be needing a new car won't you, sir?''.

And that, boys and girls, is how Mrs Birdy got bought a brand new Nissan Coupé for her birthday..

Peter
Post #578962 19th Nov 2016 3:29pm
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discomog



Member Since: 09 May 2015
Location: Notts/Lincs Border
Posts: 2528
United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
Sorry Birdy I didn't make it clear, the door was actually replaced with a genuine brand new one not repaired. I even got discount on the door through my independant bodyshop which he incidentally purchased from the local stealer who wouldn't even negotiate a price with me for the whole job. Defender 90XS SW
Mini Countryman Cooper S
Morgan Plus 8
Post #578971 19th Nov 2016 4:00pm
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