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Jonnypri



Member Since: 09 Jun 2016
Location: Beaconsfield
Posts: 1

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Java Black
First Service Cost
Anybody have any recent experience/prices for a first service from an authorized dealer

West London/Bucks/Berks/Herts

Have been quoted 570 inc from Chipperfield which seems a massive jump from when I used them last year on my previous Defender. Maybe a change since they sold out
Post #539066 10th Jun 2016 11:00am
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Clemmo



Member Since: 03 Aug 2012
Location: Mile Oak
Posts: 1217

England 2010 Defender 90 Puma 2.4 HT Stornoway Grey
First Service £450 at Guy Salmon Coventry.
Including Disco Sport for the day and Valet..( which I always decline)

Clemmo Thumbs Up Make today a little better than yesterday but not so good as tomorrow....
Defender 90 HT............Pangea Green
BMW X3 Msport............Carbon Black
Mini Electric................Grey. (wow!)
MGB Roadster……..........Vermillion 17k miles
Honda Benly CD200....Maroon --------McLouis Fusio........7.4m of fun
Post #539082 10th Jun 2016 11:54am
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Stacey007



Member Since: 25 Sep 2015
Location: Cheshire
Posts: 3749

United Kingdom 
What does a first service include?


£450 / £570 sounds an awful lot...?
Post #539097 10th Jun 2016 12:32pm
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durham



Member Since: 02 Jun 2014
Location: Essex
Posts: 40

England 2014 Defender 110 Puma 2.2 USW Corris Grey
Not much more than an oil change, unfortunately.

Wait until you get quotes for the 2nd year service, mine ranged from £440 (Duckworth, Boston, Lincs) to £770 (Lookers, Bishops Stortford).
Post #539640 12th Jun 2016 2:51pm
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familymad



Member Since: 13 Dec 2011
Location: Bucks
Posts: 3481

 2016 Defender 130 Puma 2.2 HCPU Santorini Black
£299 at Stratstone Aylesbury 1951 80" S1 2.0
1995 110 300TDI
1995 90 300TDI
Post #539650 12th Jun 2016 4:32pm
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Neils



Member Since: 09 Jun 2015
Location: South West
Posts: 25

United Kingdom 
Mine cost £424 at Yeovil Landrover despite the worlds most expensive screen wash which was the only real thing of note other than an oil change and a new oil filter.

I know one service is hardly precedence but I do like to get them to fix at least one of the random assortment of squeaks, creaks, groans, clicks or other random noise that the bodywork seems to be making this time round. Last time it was the dashboard, this time it's the back panels that are making want to shout "Yaaaarrr! 'tis a cruel mistress" every time I go round a corner.
Post #539760 12th Jun 2016 11:46pm
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andydef90



Member Since: 09 Feb 2015
Location: yorkshire
Posts: 617

United Kingdom 2014 Defender 90 Puma 2.2 HT Corris Grey
did they have a mask. on you should be looking about the 300 pound mark for first service and 560 for the second land rover do a price match so call around a bit then go back to your local agent. not much done on your first service at all Thumbs Up
Post #539819 13th Jun 2016 10:53am
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tonyhedge



Member Since: 07 Jul 2015
Location: Worcestershire
Posts: 101

2014 Defender 90 Puma 2.2 SW Montalcino Red
The first service is of course, much more than an oil and filter change (and a top up of screen wash).

It is where you convince them that the door doesn't shut, the indicators don't work properly, the paint is flaking etc etc, and they in turn ask you to bring it in because the rear crankshaft oil seal has gone and they need to take the engine out ...

It is your chance to weigh them up, (and theirs to weigh you up)!

As a veteran of such one-to-one combat, I use a main dealer until the warranty runs out, then use an indie. These days indie's can do warranty work too, of course, but I suspect they have less clout in terms of getting it approved.

Your mileage may vary! Whistle

[To anwer the question, I think ours was about £430 at Listers, Droitwich. Good but not perfect, but that is more than many would probably say about me!] That's not a dent, it's a rivet. That's not a dent, it's a rivet. That's not ... oh! That is a dent!

2014 90 XS SW
1997 Discovery 300TdiS (retired to stud)
1966 Series IIA 88" (now my son's)
2001 Astra - I need something to go and buy the parts when the others are off the road!
Post #539941 13th Jun 2016 8:35pm
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Sphere



Member Since: 26 Apr 2013
Location: Midlands
Posts: 725

United Kingdom 2015 Defender 110 Puma 2.2 USW Keswick Green
Interestingly listers droitwich wanted over £500 form mine so went somewhere I can trust (local Indy) as each time I took it in for warenty work it came back with bits broken.
Post #539943 13th Jun 2016 8:43pm
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Cadence



Member Since: 23 Mar 2015
Location: Beaconsfield
Posts: 44

England 2015 Defender 110 Puma 2.2 XS CSW Corris Grey
Had my first service at Stratstone Aylesbury this week. Not £299 as previously suggested in spite of much haggling. Settled on £350 instead of £399 originally quoted.

Compared to other official dealers this was something by of a 'bargain' for this deluxe oil change.

The supplying dealer - Hunters of Guildford wanted close to £600 and seemed offended when I suggested that was unjustifiable. Their labour rate must be over £200 per hour when the only parts required are oil, filter and sump washer. Mind you they do offer free Danish pastries to distract punters from their invoices.

Nice folk and excellent valet included at Stratstone Aylesbury which helped soften the blow. Would go back again based on this experience.
Post #545189 1st Jul 2016 9:45pm
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familymad



Member Since: 13 Dec 2011
Location: Bucks
Posts: 3481

 2016 Defender 130 Puma 2.2 HCPU Santorini Black
Suggested? Quoted and not haggled.



Click image to enlarge
 1951 80" S1 2.0
1995 110 300TDI
1995 90 300TDI
Post #545201 1st Jul 2016 10:11pm
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YOLO110



Member Since: 14 Feb 2015
Location: Perth Oz and Stansted UK
Posts: 1642

Australia 
I just had my first service completed at my local Australian dealer... $400 AUD which before the Brexit vote was about £200 Thumbs Up YOLO... You Only Live Once...
Post #545233 2nd Jul 2016 12:53am
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Cadence



Member Since: 23 Mar 2015
Location: Beaconsfield
Posts: 44

England 2015 Defender 110 Puma 2.2 XS CSW Corris Grey
familymad wrote:
Suggested? Quoted and not haggled.



Click image to enlarge


Thanks for the feedback.

They absolutely denied ever offering a service at that price. I spoke to three different service staff - all referred back to the service manager who dug his heels in at £350 min. Wish I'd had that email earlier.

I'll have words!

Cheers
Post #545257 2nd Jul 2016 7:32am
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