↓ Advertise on Defender2 ↓

Home > Maintenance & Modifications > Did I just get royally ripped off at the JLR Service Center?
Post Reply  Down to end
Page 1 of 1
Print this entire topic · 
Th3fox



Member Since: 17 Feb 2016
Location: Kuala Lumlur
Posts: 8

Malaysia 2010 Defender 110 Puma 2.2 DCPU Bonatti Grey
Did I just get royally ripped off at the JLR Service Center?
Hi guys/gals,

not sure how much you guys spend for this in the UK but, I think I got ripped off badly at the JLR Service Center today.

£70 for motor oil (7litres of 5w30)
£67 for labor (2hrs)
£13.3 for oil filter
£6.3 for oil drain plug
£50.4 for the air filter
£62.4 for the fuel filter

for a total of £285 inclusive of taxes.


this is for 80k regular service for a 2010 Defender TDCI 2.4 in Malaysia



so.. did I get screwed?
Post #534514 25th May 2016 12:15pm
View user's profile Send private message View poster's gallery Reply with quote
Dave T



Member Since: 07 Jun 2013
Location: Glasgow
Posts: 487

United Kingdom 1994 Defender 90 300 Tdi SW Cairns Blue
the cheapest main dealer labour rates I have found are about £95 an hour........... parts are a bit much mind! 2015 RRS Autobiography SDV6
1994 Def 90 300tdi
Post #534521 25th May 2016 12:32pm
View user's profile Send private message View poster's gallery Reply with quote
ibexman



Member Since: 13 Dec 2008
Location: Essex
Posts: 2936

United Kingdom 
Ouch
Post #534522 25th May 2016 12:37pm
View user's profile Send private message View poster's gallery Reply with quote
Grenadier



Member Since: 23 Jul 2014
Location: The foot of Mont Blanc...
Posts: 5804

France 2011 Defender 110 Puma 2.4 DCPU Corris Grey
You're just teasing us Europeans, aren't you? £67 for two hours labour at a main dealer? The average across the UK is higher than that per hour, and in London almost double. Individual dealer rates can be as high as £200/hr in London +VAT!!!

Our local dealer in France is 130€+VAT per hour.

As for the oil, it's about £25-35 per five litres of oil in the UK, main brands, a little more in France. So you might have paid a little over. You should have popped to Petronas HQ and got some...

If the fuel and oils filters are genune LR, that sounds about right, the air filter (unless K&N) sounds steep.

All in all, for a main dealer service, I think you've done bloody well. Monsieur Le Grenadier

I've not been everywhere, but it's on my list.....

2011 Puma 110DC - Corris Grey
Post #534530 25th May 2016 12:46pm
View user's profile Send private message View poster's gallery Reply with quote
ian series 1



Member Since: 17 Nov 2014
Location: south
Posts: 3127

United Kingdom 2008 Defender 90 Puma 2.4 CSW Bonatti Grey
Didn't know they used gold plated fuel filters?

Must be a new thing?...... Neutral 80" 80" 86" 88" 90"

Wanted, Forward Control Anything considered.
Post #534531 25th May 2016 12:47pm
View user's profile Send private message View poster's gallery Reply with quote
Grenadier



Member Since: 23 Jul 2014
Location: The foot of Mont Blanc...
Posts: 5804

France 2011 Defender 110 Puma 2.4 DCPU Corris Grey
Not cheap on for a TDCi. And this is Paddock. Imagine the mark up at a stealer:

http://www.paddockspares.com/wji500040g-fu...-tdci.html Monsieur Le Grenadier

I've not been everywhere, but it's on my list.....

2011 Puma 110DC - Corris Grey
Post #534536 25th May 2016 1:00pm
View user's profile Send private message View poster's gallery Reply with quote
stigomery



Member Since: 10 May 2016
Location: Cambridge
Posts: 277

United Kingdom 2004 Defender 90 Td5 HT Belize Green
I just spent £80 on genuine LR filters plus another £120 on oils to do the engine, transfer, diffs, gearbox... That's £200 without any labour!
Post #534540 25th May 2016 1:17pm
View user's profile Send private message View poster's gallery Reply with quote
Th3fox



Member Since: 17 Feb 2016
Location: Kuala Lumlur
Posts: 8

Malaysia 2010 Defender 110 Puma 2.2 DCPU Bonatti Grey
wow golly, I guess labor here is cheap cheap cheap! makes me wanna go there and service Land Rovers Very Happy (mentally tips the grease monkeys who just worked on my defender)

But yea, I kinda suspected the parts were a rip-off. They were either hyper Fedex'ed in from the UK while I was waiting or they really are gold-plated.

I just found out you could pretty much order your own complete Service Kit for so much less. I'm pretty handy with a car like, changing the battery, tires, fuses etc.
Anyone recommend servicing their own Defender or should I really leave it to a pro?
Post #534543 25th May 2016 1:24pm
View user's profile Send private message View poster's gallery Reply with quote
miker



Member Since: 13 Sep 2015
Location: Surrey
Posts: 1762

United Kingdom 1999 Defender 110 Td5 CSW Rioja Red
Seems pretty normal for a main dealer service. Good price on the labour mind.
Post #534544 25th May 2016 1:24pm
View user's profile Send private message View poster's gallery Reply with quote
Stacey007



Member Since: 25 Sep 2015
Location: Cheshire
Posts: 3720

United Kingdom 
I priced up all the oils in anther thread and then all the filters etc.


It was around £135 in oils and £70 in filters, so £205 just for the bits...


Asked my local independent who have themselves a TD5 and older Range rover. They buy oil in huge drums so the cost is lower..they did

Engine Oil Change
Gearbox oil Change
Transfer Oil Change
Diffs front and back oil change
New oil filter
New air filter
New Fuel Filter

£150 cash done Smile
Post #534550 25th May 2016 1:49pm
View user's profile Send private message View poster's gallery Reply with quote
Grenadier



Member Since: 23 Jul 2014
Location: The foot of Mont Blanc...
Posts: 5804

France 2011 Defender 110 Puma 2.4 DCPU Corris Grey
Th3fox wrote:
wow golly, I guess labor here is cheap cheap cheap! makes me wanna go there and service Land Rovers Very Happy (mentally tips the grease monkeys who just worked on my defender)

But yea, I kinda suspected the parts were a rip-off. They were either hyper Fedex'ed in from the UK while I was waiting or they really are gold-plated.

I just found out you could pretty much order your own complete Service Kit for so much less. I'm pretty handy with a car like, changing the battery, tires, fuses etc.
Anyone recommend servicing their own Defender or should I really leave it to a pro?


I did mine. Fairly easy, couple of fiddly moments, but all on YouTube so easy to follow. It is better if you can get the Def on a lift. But at £67, I'd save yourself the hassle and stick with the dealer. Thumbs Up Monsieur Le Grenadier

I've not been everywhere, but it's on my list.....

2011 Puma 110DC - Corris Grey
Post #534571 25th May 2016 3:19pm
View user's profile Send private message View poster's gallery Reply with quote
Th3fox



Member Since: 17 Feb 2016
Location: Kuala Lumlur
Posts: 8

Malaysia 2010 Defender 110 Puma 2.2 DCPU Bonatti Grey
Grenadier wrote:
I did mine. Fairly easy, couple of fiddly moments, but all on YouTube so easy to follow. It is better if you can get the Def on a lift. But at £67, I'd save yourself the hassle and stick with the dealer. Thumbs Up


I think I'd invest in a decent torque wrench give self-servicing a go. Always wanted to get a little closer with my vehicles and learn the ropes. Youtube is such an amazing resource.

I guess I reacted horribly to the bill coz I'm so used to sending my other pickup (shh.. it's japanese). It costs me between 43 to 50 pounds to service albeit 4 times a year.

Stacey007 wrote:

I priced up all the oils in anther thread and then all the filters etc.


It was around £135 in oils and £70 in filters, so £205 just for the bits...


Asked my local independent who have themselves a TD5 and older Range rover. They buy oil in huge drums so the cost is lower..they did

Engine Oil Change
Gearbox oil Change
Transfer Oil Change
Diffs front and back oil change
New oil filter
New air filter
New Fuel Filter

£150 cash done Very Happy


gotta find one of these independent shops. Loads of Defenders in the hills. I doubt they would care about the big service centers.
Post #534602 25th May 2016 5:03pm
View user's profile Send private message View poster's gallery Post Reply
Post Reply  Back to top
Page 1 of 1
All times are GMT + 1 Hour

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2006-2024 Futuranet Ltd & Martin Lewis
DEFENDER2.NET RSS Feed - All Forums