DEFENDER2.NET - View topic - Bitter Disapointment !

↓ Advertise on Defender2 ↓

Home · FAQ · New Posts · My Posts · PMs · Search · Members · Map · Calendar · Profile · Donate · Register · Log In

Home > Land Rover Customer Relations > Bitter Disapointment !

Page 3 of 3

Print this entire topic ·

WhiskyJackR

Member Since: 25 Nov 2014
Location: Lizard
Posts: 159

I would think the only time Land Rover gets a surprise is when some owners don't complain about a leak!

Land Rover must know that Defenders come off the production line and leak, period.

It's all kind of a mute point now as Land Rover has ceased Defender production and put this behind them. They only have to be concerned about leaky landies for another 3 years until the final Defenders are out of factory warrantee as any warrantee extension does not cover water ingress. Any farther South and I'll need to trade the Defender in for a Landing Craft

17th Jan 2016 11:47pm

WhiskyJackR

Member Since: 25 Nov 2014
Location: Lizard
Posts: 159

Duplicate post! Any farther South and I'll need to trade the Defender in for a Landing Craft

17th Jan 2016 11:48pm

GREENI

Member Since: 22 Aug 2010
Location: staffs
Posts: 10383

When we did the tour last week, they made a point of saying they have recently 'upped' the pressure of the water, for the ingress test.

It's a bit late now !!!

18th Jan 2016 8:57am

LEZ

Member Since: 22 Oct 2015
Location: London
Posts: 167

Treps - I have the same problem (amongst others) with my new 90 Landmark, its back to the dealers for the third time in 3 months today. Disheartening really.

18th Jan 2016 9:59am

couplands

Member Since: 31 Aug 2011
Location: Peak District & Cornwall
Posts: 1826

I think the problem with the factory water test is that they are testing vehicles that are fresh off the line and have not been flexed.

As a separate chassis/body vehicle with lots of panels it will move and flex once its driven over a few obstacles. Perhaps the water test should include an axle twister to create some stress in the panel joints...bit late now, but that would be my guess why the water test isnt 100% successful.

(I was on the tour last Thursday and the guide just had a wry smile at the water test station and said they only leak when customers drive them, they are watertight before that...

)

cheers

simon

18th Jan 2016 11:21am

Supacat

Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

GREENI wrote:
When we did the tour last week, they made a point of saying they have recently 'upped' the pressure of the water, for the ingress test.

I wonder if the warranty claims on flaking paint will increase much as a consequence...

18th Jan 2016 1:16pm

CRC@LandRover
Verified Account

Member Since: 25 Mar 2013
Location: Coventry
Posts: 383

Hi treps

Thank you for your post.

I am sorry to learn of the concerns you are experiencing, please accept my apologies for the obvious disappointment that has been caused.

I note your comments regarding your concern and can advise that we are not aware in a larger sense of any concerns regarding panel misalignment.

I note that you are awaiting contact from your retailer regarding booking your vehicle in and I would be happy to offer my assistance if required. Should you wish for me to contact your retailer on your behalf, please can you provide me with the following information via PM;

Your full name
Telephone number
Email address
Vehicle registration
Full VIN/chassis number
Relevant Land Rover retailer

LEZ - I note that you are also experiencing concerns and I trust that your retailer will be able to address these. However if you require any additional assistance, please feel free to PM me.

Regards

Ryan

19th Jan 2016 3:58pm

Page 3 of 3

All times are GMT

Jump to

< Previous Topic | Next Topic >

Posting Rules

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum