↓ Advertise on Defender2 ↓

Home > Defender Celebration Series & Classic Works > Heritage books
Post Reply  Down to end
Page 5 of 7 <1234567>
Print this entire topic · 
Pickles



Member Since: 26 May 2013
Location: Melbourne
Posts: 3780
Australia 2013 Defender 90 Puma 2.2 CSW Keswick Green
Nope, I'd want the book. Poor though it might be, it's a very low print item, rare, part of the vehicle, & I'd DEFINITELY want one.......and I wouldn't want any other "stuff" to replace it.
Pickles.
Post #492016 13th Jan 2016 9:40pm
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073
Wales 
I agree Pickles
It's part of the car and should be with it.
Post #492040 13th Jan 2016 9:54pm
View user's profile Send private message View poster's gallery Reply with quote
nidge n



Member Since: 04 Feb 2012
Location: Cheshire
Posts: 719
 
steve E wrote:
Just put my complaint in to LR customer Services.
Very nice lady called Debbie who's going to try and sort it out.
She has noted that I do not want a goodwill gesture and just want what I ordered Very Happy

Lets see what happens Laughing


Interesting Steve, I've also been chasing my dealer without success. Looks like Debbie will be getting a call from me tomorrow.
Post #492049 13th Jan 2016 10:09pm
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073
Wales 
In all seriousness Nidge
It looks like they've given it to someone else.
They had phoned me to tell me how great the book was but on collection they said they only had one and it went with the 90 HT when they collected.
They then said that LR have said they sent two, the dealer said you never and now there in deadlock because there's no more books available.
I think I can smell a big doodoo
Post #492056 13th Jan 2016 10:23pm
View user's profile Send private message View poster's gallery Reply with quote
nidge n



Member Since: 04 Feb 2012
Location: Cheshire
Posts: 719
 
Steve, phoned LR customer services. They insisted that all books were sent to the dealers and that they should have accompanied the car. I explained that several emails later and as yet no reply. I suspect that the dealer has passed them around amongst themselves. LR customer services are to call me back in a few days
Post #492302 14th Jan 2016 6:17pm
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073
Wales 
Hi Nidge.
They've been taken internally.
My dealer phoned me today to tell me they might have one coming.
Laughable really as it should of been presented at time of collection.
I have told them in no uncertain terms that I must have the book.
At least we've reported the problem. It's now for LR to get it sorted Thumbs Up
Post #492351 14th Jan 2016 8:08pm
View user's profile Send private message View poster's gallery Reply with quote
nidge n



Member Since: 04 Feb 2012
Location: Cheshire
Posts: 719
 
if there is one book left we can share it, six months each Rolling with laughter
Post #492421 14th Jan 2016 10:06pm
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073
Wales 
No Probs Thumbs Up
Post #492423 14th Jan 2016 10:09pm
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073
Wales 
Picked up my book today from the dealers


Click image to enlarge

It's the Row one not the UK one but hey hoe at least I've got one to go with the car.
Post #493017 16th Jan 2016 6:22pm
View user's profile Send private message View poster's gallery Reply with quote
Venomator



Member Since: 25 Aug 2014
Location: Peterborough
Posts: 2087
United Kingdom 
^ ^ ^
Nice one Steve... Thumbs Up

I think... Whistle

What's the difference... Question

I'd still be kicking off to get the correct one mate, especially if there is a significant difference... Mr. Green  Rog... Mr. Green
The GREEN One...

MY2016 Urban Truck Build Thread - http://www.defender2.net/forum/topic40548....al[/color]
Post #493021 16th Jan 2016 6:45pm
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073
Wales 
Only difference is the UK one has 1 of 400 on the front cover.
As you know Rog my bonding process has needed everything In place before I could except the Heritage into my life.
I seem to of found a happy place now Rolling with laughter
Post #493028 16th Jan 2016 7:13pm
View user's profile Send private message View poster's gallery Reply with quote
Pickles



Member Since: 26 May 2013
Location: Melbourne
Posts: 3780
Australia 2013 Defender 90 Puma 2.2 CSW Keswick Green
nidge n wrote:
Steve, phoned LR customer services. They insisted that all books were sent to the dealers and that they should have accompanied the car. I explained that several emails later and as yet no reply. I suspect that the dealer has passed them around amongst themselves. LR customer services are to call me back in a few days

Keep on 'em mate, "someone" has knocked yours off, that "someone" will be able to be traced.
Good Luck, Pickles.
Post #493060 16th Jan 2016 8:15pm
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073
Wales 
Pickles
There trying to say the books didn't arrive. But Land Rover are sajing all books were delivered and signed for by the dealers.
Now, the only people that know they come with a book are us lot. The enthusiasts.
Hence why the books are gong missing.
The book I've got is not the one for the UK cars.
I did insist on a book and even at time of collection when told it wasn't there I did say my car order is not finished until the book arrives.
Post #493063 16th Jan 2016 8:25pm
View user's profile Send private message View poster's gallery Reply with quote
nidge n



Member Since: 04 Feb 2012
Location: Cheshire
Posts: 719
 
steve E wrote:
Picked up my book today from the dealers


Click image to enlarge

It's the Row one not the UK one but hey hoe at least I've got one to go with the car.


Great stuff Steve. My dealer also called me today to say that mysteriously mine is now in the post.

It was nice of the dealer to give you a free pack of Dentastix. Ill tell my boys that we may get a pack also, they love em Mr. Green

Well done Steve
Post #493068 16th Jan 2016 8:32pm
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073
Wales 
Hey Nidge
Free dentistix with every Heritage sold.
Only got them as my book is rest of world and not UK Laughing
Post #493077 16th Jan 2016 8:47pm
View user's profile Send private message View poster's gallery Reply with quote
Post Reply  Back to top
Page 5 of 7 <1234567>
All times are GMT

Jump to  
<  Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2006-2024 Futuranet Ltd & Martin Lewis
DEFENDER2.NET RSS Feed - All Forums