Home > Land Rover Customer Relations > Bitter Disapointment ! |
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mick Member Since: 08 Feb 2010 Location: Yorkshire Posts: 2109 |
Stick a complaint in on Twitter about it usually gets a response from Land Rover
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5th Jan 2016 5:40pm |
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ericvv Member Since: 02 Jun 2011 Location: Near the Jet d'Eau Posts: 5816 |
Strange, when I recently did the Defender Celebration tour our guide was adamant that no Defender is allowed to leave the factory with each and every possible leak which will manifest itself in the shower test will first have been fully rectified. Not sure which tobacco he was smoking though.
Eric You never actually own a Defender. You merely look after it for the next generation. http://youtu.be/yVRlSsJwD0o https://youtu.be/vmPr3oTHndg https://www.youtube.com/watch?v=_GtzTT9Pdl0 https://www.youtube.com/watch?v=ABqKPz28e6A https://www.youtube.com/watch?v=rLZ49Jce_n0 https://www.youtube.com/watch?v=XvAsz_ilQYU https://www.youtube.com/watch?v=K8tMHiX9lSw https://m.youtube.com/watch?v=dxwjPuHIV7I https://vimeo.com/201482507 https://www.youtube.com/watch?v=ZSixqL0iyHw |
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5th Jan 2016 5:45pm |
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VeeTee Member Since: 06 Mar 2011 Location: Somewhere Posts: 1512 |
Land Rover engineers went to visit the Mitsubissanota factory to see how they tested the seals on their vehicles.
The Mitsubissanota engineers explained they shut a cat in the vehicle - if they came in on Monday and the cat was dead the seals were all OK. The Landy engineers figured they would test the defender over the weekend - when they came in on Monday the cat was gone. Cheers, Vincent 1959 Polynorm 1/4 Ton Trailer, Olive Drab Green (sold) 1970 M416 Military Trailer (Camping Trailer Conversion), Epsom Green (sold) 1975 Series III 88 V6, Light Green (sadly sold) 1996 Defender 110 CSW 300 Tdi, Epsom Green (sold) 2000 Freelander 1 TD4 3-drs, Silver (sold) 2006 Freelander 1 TD4 5-drs Facelift Automatic, Tonga Green (sold) MySite |
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5th Jan 2016 6:17pm |
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SGH Member Since: 27 Sep 2010 Location: Hellingly-Sussex Posts: 1527 |
^^^ rolllaugh: 993 Varioram - Guards Red
Defender 2.5 300TDI 110 HCP - Keswick Green Defender 2.2 TDCI 130 HCP - Orkney Grey - GONE Discovery 4 SDV6 HSE LUX - Corris Grey/Black Pack - GONE Discovery 4 SDV6 HSE LUX - Montaciano Red/Black Pack - GONE |
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5th Jan 2016 6:52pm |
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Wild Card 90 Member Since: 03 Dec 2014 Location: Gerlingen Posts: 1060 |
Good, very good..... But so sad that a customer who buys one of the very last editions should have such a disappointing experience. Stravaig, I can just imagine how you feel, fending off the questions about where your new motor is. Stick with it. This is one of the reasons why they have to stop building them. However, once it is sorted the pleasure of owning a final version of the breed will last way longer than the fascination of a new Honda. 1998 Tdi 90 SW, 2008 Td4 90 SW, 2012 2.2 90 SW, 2" raised Trailmaster/Terrafirma Heavy Track Raids, 255 MTīs, Recaro CSīs, anorak, wellingtons |
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5th Jan 2016 6:58pm |
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GREENI Member Since: 22 Aug 2010 Location: staffs Posts: 10381 |
A pig in lipstick, is still a pig.
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5th Jan 2016 7:06pm |
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LEZ Member Since: 22 Oct 2015 Location: London Posts: 167 |
Your not alone Stravaig, many of us have similar problems with new Defenders as previously detailed on this site.
Mine goes back to the Dealer on 18th January for their third attempt at solving leaks, since it was first delivered last October !!! |
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5th Jan 2016 7:11pm |
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Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471 |
^^^Indeed^^^
It's not as though these kind of faults have not dogged the model since they were introduced in the early 80's. Regardless of price tag some are good, while others are bad, I never for one minute believed quality control would dramtically rise toward the end of production. Steve. Owned numerous Land Rover vehicles of all shapes and sizes over the decades. Current Defender: A non tarts hand-bagged Puma 110 XS USW. [Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc] http://forums.lr4x4.com I used to be Miserable ...but now I'm ecstatic. |
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5th Jan 2016 7:21pm |
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mse Member Since: 06 Apr 2008 Location: UK Posts: 5035 |
old almost like the original,
I tend to agree - you buy the adventurer its not really a car to reject and what Defender can you get to replace it...a die hard LR fan should understand they may leak and accept it (grudgingly)...you can hardly reference getting a honda as a replacement...buy a disco or range rover - they dont leak - but a honda (car) to cover an issue with a defender Defenders are well known to leak, so it should now be about quickly making good and minimising your disruption
in fact almost the opposite - a load of people hammered to make as many as they can before loosing their job, a recipe for high quality final run...no? I would fear the last few Mike |
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5th Jan 2016 7:24pm |
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tookaphotoof Member Since: 18 Mar 2013 Location: dordrecht Posts: 1279 |
Should have bought an Autobiography. Had a discussion with someone involved with the that model. He was convinced that model is leak free!
. . . . . . . . . . . . Either the extraordinary amount of cowhide inside the car is soaking up the rain or he hasn't ever seen the place where those cars have been put together. |
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5th Jan 2016 7:28pm |
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Mr Fox Member Since: 10 Sep 2011 Location: green & pleasant land Posts: 1037 |
Exactly my thoughts - if they didn't care about quality control when the car was in production with no end in sight, they surely aren't going to gain care and attention to detail once JLR/Tata put the bullet into the Defender. Whilst the patrons of this forum consider the Defender to be special, I doubt those on the production line have the same sentimentality for it. Last edited by Mr Fox on 5th Jan 2016 8:01pm. Edited 1 time in total |
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5th Jan 2016 7:49pm |
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LR90XS2011 Member Since: 05 Apr 2011 Location: bickenhill Posts: 3641 |
they don't all leak and they can be fixed, speak to Ryan on here and get it fixed, also ask for another one to use why it is being fixed. when it is fixed you will love it and it is at the end of the day very special DEFENDER 90 TDCI XS,
I hope everyone is well and your land rovers make you happy |
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5th Jan 2016 7:52pm |
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lohr500 Member Since: 14 Sep 2014 Location: Skipton Posts: 1316 |
Stick with it Stravaig. It must be so disappointing, but it can be fixed.
I bought my 7 seater XS privately last year and it had spent its whole life garaged overnight. It lives outside now. After the 1st bad rainfall we had, my passenger side footwell was like a swimming pool. I tried parking it in a different direction to the prevailing wind, but it made no difference. Every time it rained, the built in foot spa was back. It also leaked into the drivers side footwell, but nowhere near as badly. It still had some warranty remaining so I booked it into Farnell's at Nelson. They needed it for three days but they did a great job on the leaks and it is now bone dry. Even in the torrential rain we have had in Yorkshire over the past few weeks. Bl***y annoying that the factory can't be bothered to do the job right in the 1st place, but a good dealer should be well practiced in sorting it. Once the teething problems are sorted, I am sure you will enjoy the Adventure. |
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5th Jan 2016 7:53pm |
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Spookytooth Member Since: 19 Jan 2014 Location: Lincolnshire Posts: 202 |
Its simple, for the price you expect more, unfortunately with the Defender you don't get it and why should Land Rover care, the fans of the Defender are so hard core they can serve them up anything and they put it down to 'character', meanwhile the rest of the world has said enough is enough and a Honda replica replacement will be here soon, and about time, it will leave clear blue sky between the sentimental relics of a bye gone age and something able to function in 2016. Personally I don't know of a better second van, as a first and only vehicle, however!
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5th Jan 2016 8:02pm |
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