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szracer



Member Since: 10 Oct 2010
Location: Cotswolds
Posts: 356

England 2010 Defender 110 Puma 2.4 USW Stornoway Grey
Help - My NAS tow step has no instructions!
Sorry to bore you all again Sad , but here goes...

Just opened the box with my new NAS tow step.

Problems - One end is damaged Evil or Very Mad - can unbend it hopefully

The fittings pack is open - Am praying that all bolts etc. are there.

I should really send it back, but it's too much of a pain to take to work and get collected.

So....other big problem is...no instructions! Just the tow step, three bits of metal, plus a bag of bolts!

Anyone have any photos or even PDF of the manual they could share? I'd like to get it fitted this weekend, but don't know what goes where!

Promise I'll keep quiet after this - Call it Newbie's verbal diarhhoea!! 
2010 110 XS USW (the slow one)
1960 Alfa Romeo Giulietta SZ (the fast one)
2005 Ducati ST3
1954 Sunbeam S8
Post #45107 13th Nov 2010 12:08am
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Shax



Member Since: 05 Oct 2010
Location: London
Posts: 391

England 2010 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Re: Help - My NAS tow step has no instructions!
szracer wrote:
Sorry to bore you all again Sad , but here goes...

Just opened the box with my new NAS tow step.

Problems - One end is damaged Evil or Very Mad - can unbend it hopefully

The fittings pack is open - Am praying that all bolts etc. are there.

I should really send it back, but it's too much of a pain to take to work and get collected.

So....other big problem is...no instructions! Just the tow step, three bits of metal, plus a bag of bolts!

Anyone have any photos or even PDF of the manual they could share? I'd like to get it fitted this weekend, but don't know what goes where!

Promise I'll keep quiet after this - Call it Newbie's verbal diarhhoea!!


Send it back, get one that aint bent, with the full fittings pack, and fit it using the correct instructions!
I'm just about to order a NAS step, and would be really fekked off if it was damaged on delivery..
Is it a genuine Landy part, or a copy that you got?

Edit to add that Land Rover Monthly has an article on fitting a NAS step...

PAUL. ... ,-------,
.. I [__][_]|__
.. I __ |"_|"__|
.. "(o)====(o)"
^^_-^-_^-^_^^^^^--^^^^
PAUL
G7ALW 14.200 USB
26FB458 / 27.275 SSB
Post #45110 13th Nov 2010 12:15am
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szracer



Member Since: 10 Oct 2010
Location: Cotswolds
Posts: 356

England 2010 Defender 110 Puma 2.4 USW Stornoway Grey
Re: Help - My NAS tow step has no instructions!
This month's LRM?

Shax wrote:


Edit to add that Land Rover Monthly has an article on fitting a NAS step...

PAUL.
 
2010 110 XS USW (the slow one)
1960 Alfa Romeo Giulietta SZ (the fast one)
2005 Ducati ST3
1954 Sunbeam S8
Post #45111 13th Nov 2010 12:27am
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Martin
Site Admin


Member Since: 02 Apr 2007
Location: Hook Norton
Posts: 6611

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Montalcino Red
You really should send it back, it's not worth mucking about with repairing or sourcing missing bolts. Maybe if it was very cheap, or going on a tattier Defender, but not a brand new one Sad

Accessory fitting instructions should still be on the LR site at http://www.ownerinfo.landrover.com or wherever they've moved it to this week. Select the vehicle and then press "Owner" at the top right on the blue bar. Check in "Access"

When the PDF has loaded, you can press the "Maximise" button (white square on dark blue bar towards top right) - then save from Acrobat Reader (assuming that's what you're using).

Martin  1988 90 Td5 NAS soft top
2015 D90 XS SW
Post #45112 13th Nov 2010 12:27am
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MrFlips



Member Since: 27 May 2009
Location: Cardiff
Posts: 682

Wales 2008 Defender 90 Puma 2.4 PU Santorini Black
Re: Help - My NAS tow step has no instructions!
szracer wrote:
This month's LRM?


December's LRM - full pictoral guide to fitting it (although personally I'd send it back - more inconvenient in the short term, but in the long term you're not constantly looking at it thinking that it's still not quite straight...) Peter
2008 SWB Truck Cab
1952 80" Soft top
Post #45113 13th Nov 2010 12:39am
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Happyoldgit



Member Since: 14 Sep 2007
Location: Norfolk
Posts: 3471

United Kingdom 2015 Defender 110 Puma 2.2 USW Corris Grey
I agree that it ought to go back, why accept damaged goods? Once you get the replacement fitting is pretty straight forward.

I confess that I took off and sold the last one I had on my Defender before last as I got fed up knocking by shins on it when getting stuff in and out of the back door. Steve.
Owned numerous Land Rover vehicles of all shapes and sizes over the decades.
Current Defender: A non tarts hand-bagged Puma 110 XS USW.

[Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc]

http://forums.lr4x4.com

I used to be Miserable ...but now I'm ecstatic.
Post #45116 13th Nov 2010 8:24am
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szracer



Member Since: 10 Oct 2010
Location: Cotswolds
Posts: 356

England 2010 Defender 110 Puma 2.4 USW Stornoway Grey
Thanks all again.

I probably over-stated the damage a bit (yes, I know it should be perfect!). A tiny corner of one of the mounting flanges at the end is slightly bent, and the paint chipped. Probably where the box has been stood on its end and dragged on the floor.

A quick tweak with some padded out mole grips, and a dab of satin black paint, and it should be fine.

Thanks to Martin for the link to the LR manuals download. I have now downloaded the instructions, and done a complete recce of all the screws and bolts. Seems I am (miraculously!) not missing any parts.

I agree about the not accepting substandard goods etc. (and I would normally be the first to complain). But, in view of the hassle of packing it up again, shipping it to work, and getting a replacement sent, and the fact that damage is very minor, I'll probably keep it. 
2010 110 XS USW (the slow one)
1960 Alfa Romeo Giulietta SZ (the fast one)
2005 Ducati ST3
1954 Sunbeam S8
Post #45124 13th Nov 2010 9:50am
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Shax



Member Since: 05 Oct 2010
Location: London
Posts: 391

England 2010 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Full fitting info here :

http://www.ownerinfo.landrover.com/extfree...Bumper.pdf


PAUL. ... ,-------,
.. I [__][_]|__
.. I __ |"_|"__|
.. "(o)====(o)"
^^_-^-_^-^_^^^^^--^^^^
PAUL
G7ALW 14.200 USB
26FB458 / 27.275 SSB
Post #45424 16th Nov 2010 10:30am
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