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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8582

United Kingdom 
Puma First Service
About 9,500 miles on our August 09 110 Utility wagon

Question is how early can you have 1st service done and also how late without adversely effecting the warranty?

What sort of money have people paid for their first service?

Brendan
Post #34961 24th Jun 2010 7:18am
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bob neville



Member Since: 30 Apr 2009
Location: Marbella
Posts: 3248

Spain 2001 Defender 90 Td5 SW Epsom Green
Brendan

I would give LR customer support a ring on this one - ask 10 dealers and I bet you would get 10 different answers.

Edited to add - Mine is in for service at the moment - cost £0 - Land Rover are paying Thumbs Up

Bob
Post #34965 24th Jun 2010 9:19am
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BigRuss



Member Since: 15 May 2010
Location: Norfolk
Posts: 2785

United Kingdom 2010 Defender 110 Puma 2.4 USW Santorini Black
Well I would agree with Bob,

However my TD5 is going to be 4 years old in september and has 37K on the clock. It has only had 3 services and that includes the service last week for 48K.
It's first service was at 12K when it was 2 years old and within the second year when I bought it, there was over a years worth of warranty issues.

Russell
Post #34966 24th Jun 2010 11:23am
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jst



Member Since: 14 Jan 2008
Location: Taunton
Posts: 8053

 2011 Defender 110 Puma 2.4 USW Stornoway Grey
is it not 12mths or 12k(or maybe 14k cant remember) which ever comes first? Cheers

James
110 2012 XS Utility
130 2011 M57 bespoke Camper
90 2010 Hardtop
90 M57 1988 Hardtop
Post #34978 24th Jun 2010 2:01pm
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Cibit



Member Since: 26 Oct 2009
Location: Northumberland
Posts: 424

United Kingdom 2010 Defender 110 Puma 2.4 USW Santorini Black
Just had mine done at 12,540 miles on the clock.
Cost 270£

Thumbs Up 59 2.4 110 XS Utility
55 TD5 110 CSW Special Vehicle
Post #34980 24th Jun 2010 2:27pm
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Mad Cow



Member Since: 27 Oct 2009
Location: Hertfordshire
Posts: 292

England 2007 Defender 90 Puma 2.4 HT Zermatt Silver
Correct it is 12,000 miles or every 12 months. MAD COW

2007 90 Hard Top - 2009 BMW F800GS - 2002 CCM 604E Dual Sport

Project90
Post #34982 24th Jun 2010 2:52pm
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PDH



Member Since: 03 Dec 2009
Location: Shropshire
Posts: 179

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
i paid £200 for my 12000 mile service and im due my 24k service in probably a few weeks, need to check on the cost of that.

24k miles in less than 10months...ooppps Whistle

lots of fun though Thumbs Up Puma 2.2 90 Stationwagon
Post #34983 24th Jun 2010 2:58pm
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Cibit



Member Since: 26 Oct 2009
Location: Northumberland
Posts: 424

United Kingdom 2010 Defender 110 Puma 2.4 USW Santorini Black
Phil I cannot make it on Sunday mate. Got to go fishing with Jake. Sorry have a nice flight back from India Thumbs Up

And where did you get the servicing done for 200 quid?? 59 2.4 110 XS Utility
55 TD5 110 CSW Special Vehicle
Post #34984 24th Jun 2010 3:01pm
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PDH



Member Since: 03 Dec 2009
Location: Shropshire
Posts: 179

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
Cibit wrote:
Phil I cannot make it on Sunday mate. Got to go fishing with Jake. Sorry have a nice flight back from India Thumbs Up

And where did you get the servicing done for 200 quid??


No worries bud, i'll see you on the 3rd anyway Thumbs Up ....heading to the airport soon will be glad to get home and get out for a drive Very Happy im sick of been driven round in a Tata 4x4 Big Cry Rolling Eyes


Click image to enlarge


Service was done @ the local independent Thumbs Up Puma 2.2 90 Stationwagon
Post #34985 24th Jun 2010 3:10pm
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8582

United Kingdom 
The local independent LR garage has quoted me £170 inc VAT for the first service.

Will check with main stealership for the acceptable mileage range for the first service


Brendan
Post #35000 24th Jun 2010 9:37pm
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niglyn



Member Since: 12 Jun 2009
Location: Surrey
Posts: 82

United Kingdom 2009 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Mine has just had it's 1 year service. It was very low milage but dealership insisted it should be allowed to go over 1000 mile or 1 month overdue. "it's for the warranty sir" they said. They were paying, not me, so although it was a terrible waste, I was not out of pocket. Did not get any paperwork back.

Not sure exactly what they did, not much probably. I applied sone tip-ex on some of the parts so I could see if they had been disturbed. I know they checked the tyre pressures, but have not gone underneeth yet to check the filler plugs.

I had the latest ECU upgrade, as requested by LR, drives the same but now get a horrible rusty gate sound just sbove idle, either increasing or decreasing. So far, despite complaints, they have not come up wit a fix. Due to meet the 'Landrover Technical man' at the dealership next week, so I will tell him what I think!

As for services we actually have to pay for, I am hoping to find an independant who can do the servicing, but need to check LR will still cover any warrenty work and will not use the excuse that it was not serviced by the stealership to dodge any claims.

Have a very good independant near me (will not mention them, AJS, oops) so will pop in on my travels to see what they say.

It was funny in the stealers, the service manager actually said to me "if you don't reckon us, why do you come back for the service?" "Cos your paying, was my reply" Rolling with laughter
Post #35039 25th Jun 2010 6:49pm
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ken



Member Since: 18 Aug 2009
Location: Banging Birds with my bitches !!
Posts: 4328

United Kingdom 
As long as original parts are used and its done to spec no dodging aloud Thumbs Up I'm pretty sure the person who you didn't name will use the correct parts
Post #35045 25th Jun 2010 7:07pm
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YORKSHIRELAD



Member Since: 17 Mar 2009
Location: West Yorkshire
Posts: 159

England 
leeds wrote:
The local independent LR garage has quoted me £170 inc VAT for the first service.

Will check with main stealership for the acceptable mileage range for the first service


Brendan


How do Brendan. I have used Adventure 4x4 in Morley for years, and they are very good just to let you know as an alternative to any garages you might have used. Cheers,

Richard 1963 Series 2A truck cab
2008 110 SW
Post #35047 25th Jun 2010 7:27pm
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Grockle



Member Since: 24 Nov 2008
Location: Peak District National Park
Posts: 2266

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Tonga Green
as previously mentioned, plus one month or 1k miles 2.4 90 XS
1968 1/32 scale Britains 109 Pick up.
Post #35083 26th Jun 2010 8:27am
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mse



Member Since: 06 Apr 2008
Location: UK
Posts: 5038

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Scotia Grey
All our cars use the dealer for the first 3 years then either me or an independent.

I think the first was about £300 second was £450 and the third when i have it ill let you know.

They certainly change the parts and use genuine replacements - but the service spec (as on my pic bit here) shows they dont do the same fluid changes as they used to Shocked Mike
Post #35085 26th Jun 2010 8:29am
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