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th1208

Member Since: 06 Feb 2013
Location: United Kingdom
Posts: 88

Farnell Nelson (Formerly Hillendale)

Just a quick note to say how impressed I was with Farnell when I took my Defernder 90 in for some warranty work recently.

The diff lock lever was seized and there were some rusty bolts and rusty front bumper. (Unheard of, I know!!

)

I have my Defender serviced by a local independent garage and, although the work should have been covered, I was a little unsure what sort of a reception I'd get.

They were extremely helpful and sorted all the problems out over two visits. The second visit was because parts had to be ordered.

Hats off to them and many thanks.

Tony

29th May 2014 8:45am

CRC@LandRover
Verified Account

Member Since: 25 Mar 2013
Location: Coventry
Posts: 383

Hi Tony,

Big thanks for the feedback.

I will make sure this is passed on.

Many Thanks

Mike

29th May 2014 10:00am

th1208

Member Since: 06 Feb 2013
Location: United Kingdom
Posts: 88

A pleasure Mike.

We all moan (rightly so mostly) about lack of service at main dealers so it's only right to flag up a good experience.

Cheers,

Tony

29th May 2014 10:10am

GUM97

Member Since: 05 Feb 2012
Location: Cheshire
Posts: 3555

1997 Defender 90 300 Tdi HT Stornoway Grey

I've just spoken to them myself actually about a service price (And only just found out about the name change!), and they were by far the most helpful and informative on the phone. They also highlighted the 'Open Field Action' outstanding on the vehicle, which no other dealer had mentioned. A big

from me! An engine to TDi for!
"Land Rover- Proudly turning drivers into mechanics since 1948"

29th May 2014 10:58am

drambuie

Member Since: 09 May 2014
Location: East Sussex
Posts: 114

2016 Defender 90 Puma 2.2 XS CSW Corris Grey

The service does seem to vary wildly between dealers! I'm trying to buy a 90 at the moment and some just aren't interested. I guess if you are not buying a 80+k range rover a 30k defender isn't worth the effort.

But, I have found a couple of dealers who have been extremely helpful in providing info and decent pricing.

30th May 2014 8:24am

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