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Smilesapart



Member Since: 28 Sep 2013
Location: Suffolk
Posts: 735

United Kingdom 
Anyone dealt with Bourtons Land Rover Specialists?
Has anyone had any dealings with Bourton Land Rover specialists in Bourton on the Water? Are they any good. My partner has just got a Discovery 2 from there, and after 4 days the vehicle has clocked up a steering wobble, crashy ride, leaking sunroof, door mirror that doesn't move, rear parking sensors not working and a wheel bearing noise when turning. Not good on a £7K car. Do you think we have the right to hand the car back for a full refund? We deliberately went to a Land Rover specialist so we could have the reassurance it should be a good one!
Post #326303 26th Apr 2014 9:02pm
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Leenorthants



Member Since: 08 Sep 2013
Location: Silverstone(ish)
Posts: 856

United Kingdom 
Take it straight back!
Post #326315 26th Apr 2014 10:15pm
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LR90XS2011



Member Since: 05 Apr 2011
Location: bickenhill
Posts: 3641

United Kingdom 2011 Defender 90 Puma 2.4 XS CSW Galway Green
Ditto ASAP DEFENDER 90 TDCI XS,

I hope everyone is well and your land rovers make you happy
Post #326324 27th Apr 2014 6:36am
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diesel_jim



Member Since: 13 Oct 2008
Location: hiding
Posts: 6092

United Kingdom 2006 Defender 110 Td5 SW Epsom Green
Is that Ross Langford? he's a top chap, so I can't see there'll be any issue with getting it sorted.

Amazing that all of this has just started in 4 days though.... didn't you test drive it before buying?
Post #326372 27th Apr 2014 10:01am
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Smilesapart



Member Since: 28 Sep 2013
Location: Suffolk
Posts: 735

United Kingdom 
It was a very brief test drive I believe. I wasn't there sadly, I was working.
Post #326374 27th Apr 2014 10:07am
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Smilesapart



Member Since: 28 Sep 2013
Location: Suffolk
Posts: 735

United Kingdom 
No - nothing to do with Ross Langford. It's a Mr Cook
Post #326376 27th Apr 2014 10:12am
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Smilesapart



Member Since: 28 Sep 2013
Location: Suffolk
Posts: 735

United Kingdom 
Took the vehicle back and the dealer wasn't there. His wife promised a full refund so W's left it there. We got the full refund as promised along with a text telling us not to have any further contact with him again. I bet his wife was in trouble that night!
Anyway, anyone have a lovely example of a Disco 2 for sale, low mileage and FSH?
Post #327285 30th Apr 2014 6:01pm
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diesel_jim



Member Since: 13 Oct 2008
Location: hiding
Posts: 6092

United Kingdom 2006 Defender 110 Td5 SW Epsom Green
Nice business practice! Shocked

Like you'd go back anyway Rolling with laughter

Still, at least everyone here are now warned.
Post #327293 30th Apr 2014 6:15pm
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22900013A



Member Since: 23 Dec 2010
Location: Oxfordshire
Posts: 3149

United Kingdom 2011 Defender 110 Puma 2.4 USW Keswick Green
Smilesapart wrote:
We got the full refund as promised along with a text telling us not to have any further contact with him again.


That is absolutely disgusting. 2011 110 USW
1973 Series III 1-Ton
1972 Series III 1-Ton Cherrypicker
1969 IIA 1-Ton
1966 IIA 88"
Post #327480 1st May 2014 9:04am
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