Mike@LandRover wrote:

Hello,

The side steps are not covered under the corrosion warranty. The corrosion warranty covers body panels.

Many Thanks

Mike

theorangebandit wrote:

So would that mean the bubbling on my roof is covered? I think I need to call land rover

Mike@LandRover wrote:

To honest it is very difficult to say without seeing pictures. However I would strongly recommend you book it in with your local dealer sooner rather then later. Many Thanks Mike

Truth....From real experience.

Doubt it!!!! See quote below. Stick with it and you may broker a deal to your benefit perhaps? You'll still have to shell out yourself though initially.

K9F wrote:

WelshGas wrote:

If the paint is bubbling then the rust is covered. In my opinion ..........

Oh no it's not!!!!!

I'm going to play Devil's Advocate here WelshGas....This is by no means directed at you, but......Your opinion counts for nowt! It is the opinion of the dealer that matters....I had a similar issue on my 08 just recently.

Q.....Rear panels below rear windows. In 'your opinion' covered or not? Bearing in mind paint is only covered for 3 years and corrosion for 6? My vehicle being four years old....





A....NOT COVERED......

Both sides bubbling paint....Had one side resprayed less than a year previous under warranty. Body shop would carry out retreatment on one side only under their own guarantee. This time they would treat and seal it which is not in the remit of Land Rover paint repair procedure. I would duly supply both the sealant and rust treatment mediums myself. Other side I would have to pay for myself according to the 'Gospel' of my local dealership Westovers. WTF??????? "I think not" I informed them and sprung the fact one side had been done by their very own bodyshop only 11 months previous!

Point is if you shine a bright torch under the lip of the panel there is no paint so how can it be a paint issue?

I took this point of principle to Land Rover Customer Services and a deal was brokered where I was compensated by other means for having to shell out for the paintwork myself due to the fact they could see I had been a loyal Land Rover customer for many years.

Ultimately as mentioned it doesn't matter what the owner's opinion is. The decision lies with your Dealer or Land Rover Customer Services. It is always best fighting your corner and taking it to the hgher authority if not happy.

Unlike a lot of the tales of woe, this one did have a happy ending as thanks to Land Rover Customer Services I left the phone happy and from a financial perspective better off for having paid for the repair myself....

ericvv wrote:

Mike@LandRover wrote:

Hello,

The side steps are not covered under the corrosion warranty. The corrosion warranty covers body panels.

Many Thanks

Mike

To be clear about this. If the side steps were an original LR accessory,and were put on by LR from when the car was new, any and all corrosion on them, so not only perforating corrosion, would be covered by the 3 year factory corrosion warranty, correct?

I understand that the 3 year factory corrosion warranty covers any and all rust on the entire vehicle, not only body panels, and not only perforating corrosion.

It is only from the day after the car turns 3 years old, and until the car turns 6 years old, that the corrosion warranty is limited to perforating rust only of body panels.

Can you please confirm that this is all correct? Believe there is a lot of confusion about all this.

Tks, Eric

Mike@LandRover wrote:

Hello,

The side steps are not covered under the corrosion warranty. The corrosion warranty covers body panels.

Many Thanks

Mike

Mike@LandRover wrote:

Yes the side steps would be covered under the 3 year manufacturers warranty.

Many Thanks

Mike

I would have considered it more helpful to the people on here if you'd made the second statement in the first post rather than wait to be challenged further?

That way it would not have the appearance that you are being economical with the truth

really

Actually the question asked was:

strang wrote:

Sorry for the hijack - can you tell me if the side steps on an XS Defender (which I believe are factory fitted) are covered by the 6 year anti corrosion warranty? Mine are bubbling along the top surface under the powder coating - and not through any damage?