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322tpe



Member Since: 06 Jan 2009
Location: England
Posts: 16

Finally had enough
Well I've finally had enough of this gear change clanging business and called LR UK to ask that a technician is present when its sent back to the dealers yet again next week Sad
Four times in the last twelve months its been in and I'm sick of the "well its just how they are" or the "this is one of the quietest we've heard" nonsense.If thats the case why does it always come back and be like a different vehicle for a month or two and then revert back to its old self after then ?
Ask the dealer what they've done and they say nothing and just shrug their shoulders.Obviously the plan is to see it out of warranty and then you're on your own Evil or Very Mad
Why can't they admit to the problems and offer a solution that lasts more than five minutes Big Cry
Post #25202 26th Feb 2010 11:52am
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fekete



Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

United Kingdom 2007 Defender 90 Puma 2.4 HT Bonatti Grey
322tpe, It will be the plastic selector on top of the gearbox that as worn...You need a new one....I ended up getting a new gearbox as the plastic selector was out of stock, keep on at them as it should not be like that, don't take no for an answer, Tell them you want to test drive a new one and to get their technician to test drive yours with you in it and see the difference NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY
Post #25205 26th Feb 2010 12:11pm
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322tpe



Member Since: 06 Jan 2009
Location: England
Posts: 16

Fekete

Thanks for that at least its put my mind to at least getting it back quickly

It doesn't help when the dealers are in complete denial about the clutch/box problems.Even on the test drives they deny there any problems and when you push it you get the impression that its a taboo subject."No,never had any back in with this problem" is the rehearsed speech when I know for a fact theres three others that I know of that have got the same problem
Its just like the Fawlty Towers sketch about the german tourists only in this case its "I mentioned the clutch but I think I got away with it " Whistle
Woeful product design and a shambolic attempt to cover it up Embarassed


Last edited by 322tpe on 26th Feb 2010 4:11pm. Edited 1 time in total
Post #25206 26th Feb 2010 12:24pm
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fekete



Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

United Kingdom 2007 Defender 90 Puma 2.4 HT Bonatti Grey
It took me 6 or 7 attempts same sh!t off the dealer...they even told me at one point well it is tractor like...Don't except their Sh!t...Get their technician to test drive it with you in it...I've found that if your persistent they will give in in the end..Hope you get it sorted. NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY
Post #25207 26th Feb 2010 12:35pm
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PDH



Member Since: 03 Dec 2009
Location: Shropshire
Posts: 179

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
I started to have the same issue about 4 weeks ago, took it into my local LR service centre (thankfully its not a dealership) and they diagnosed the selectors needed replacing..

bad news was that they were on back order, have been waiting since then for them to come in.
Thankfully ive been away lots so not really an issue, popped in to see them this morning and theyve ordered me a new gearbox that will be getting fitted next week Very Happy Puma 2.2 90 Stationwagon
Post #25233 26th Feb 2010 5:34pm
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merebrowpaul



Member Since: 19 Dec 2009
Location: United Kingdom
Posts: 162

United Kingdom 2009 Defender 90 Puma 2.4 HT Java Black
If i change between 1st and 2nd to fast i get a clunck is that the same problem ?
Post #25235 26th Feb 2010 5:46pm
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PDH



Member Since: 03 Dec 2009
Location: Shropshire
Posts: 179

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
my problem is between 1st, 2nd & 3rd when trying to select the gear it feels like youre fighting against it.
Almost as if the clutch isnt fully depressed, so it clunks into gear

Its even worse in low range. Puma 2.2 90 Stationwagon
Post #25236 26th Feb 2010 5:51pm
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merebrowpaul



Member Since: 19 Dec 2009
Location: United Kingdom
Posts: 162

United Kingdom 2009 Defender 90 Puma 2.4 HT Java Black
PDH wrote:
my problem is between 1st, 2nd & 3rd when trying to select the gear it feels like youre fighting against it.
Almost as if the clutch isnt fully depressed, so it clunks into gear

Its even worse in low range.

Yeah mine does that if i have to change gear quick might see what they say at my dealer then
Post #25237 26th Feb 2010 5:56pm
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fekete



Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

United Kingdom 2007 Defender 90 Puma 2.4 HT Bonatti Grey
Paul get it in and get it logged then you have highlighted the problem to LR in case it get worse Thumbs Up NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY
Post #25239 26th Feb 2010 6:18pm
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merebrowpaul



Member Since: 19 Dec 2009
Location: United Kingdom
Posts: 162

United Kingdom 2009 Defender 90 Puma 2.4 HT Java Black
its going in on Monday to try and sort the fuel consumption so I'll mention it and see what they say.
Post #25240 26th Feb 2010 6:21pm
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fekete



Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

United Kingdom 2007 Defender 90 Puma 2.4 HT Bonatti Grey
Paul just tell them your not happy with it.... get a technician to test drive it with you in it Thumbs Up NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY
Post #25241 26th Feb 2010 6:24pm
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merebrowpaul



Member Since: 19 Dec 2009
Location: United Kingdom
Posts: 162

United Kingdom 2009 Defender 90 Puma 2.4 HT Java Black
yeah mate i wont stand any messing I'll take my crutches and point them at every one Thumbs Up
Post #25242 26th Feb 2010 6:26pm
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merebrowpaul



Member Since: 19 Dec 2009
Location: United Kingdom
Posts: 162

United Kingdom 2009 Defender 90 Puma 2.4 HT Java Black
just had a thought (sorry to stamp on the thread) if your landy is on finance like mine is would the finance company add any weight to any complaint's you make to a dealer ?
Post #25243 26th Feb 2010 6:31pm
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fekete



Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

United Kingdom 2007 Defender 90 Puma 2.4 HT Bonatti Grey
Paul not too sure I'd thought the contract was with you and not LR...some one will correct me if i'm wrong NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY
Post #25244 26th Feb 2010 6:38pm
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Hans



Member Since: 12 Jan 2010
Location: Lot, France
Posts: 45

France 2008 Defender 110 Puma 2.4 SW Keswick Green
Similar problem here
When approaching a red traffic light, driving slowly, I put the gearbox in neutral and lift my foot off the clutch pedal I hear a loud knocking noise under the car as if some part is loose and banging around. My dealer told me this is normal with Defenders.
I think this is rubbish. Should I take it back to the dealer? Hans
http://www.orlaya.fr
Post #25958 6th Mar 2010 7:53am
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