 | Home > Maintenance & Modifications > Incorrect Wheel Carrier supplied is it worth sending back? |
 
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| EMPI748 Member Since: 15 Dec 2012 Location: Penicuik, Midlothian Posts: 50   
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Ordered a wheel carrier about a week ago, went to fit it this weekend and noticed it doesn't match what the website said.
I ordered: http://www.splandrovers.com/ProductDetails.asp?ProductCode=SP132 Choose it because it had the grease nipples and steel piston. Anyway the one that has been delivered is a Britpart one with plastic bushes in the hinges, no grease nipples and a plastic plunger. Is it worth sending back or just stick it on? It's about £20 less from paddocks though.... Cheers Stu |
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12th Mar 2013 9:59pm |
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| EMPI748 Member Since: 15 Dec 2012 Location: Penicuik, Midlothian Posts: 50
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Sorry probably badly worded reading it back, was meant to be more along the lines of are the britpart ones ok, do they rattle badly etc? Saves the hassle of waiting in for a courier to collect it etc. Will call them anyway, just what to be asking for.
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12th Mar 2013 10:09pm |
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| sc70 Member Since: 29 Jun 2010 Location: Tregaron Posts: 261  
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there is a reason there called
 , send it back |
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12th Mar 2013 10:53pm |
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| Chauch Member Since: 10 Dec 2011 Location: Bedfordshire Posts: 51  
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I would send it back, never had much luck with Britpart at all...
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13th Mar 2013 6:51am |
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| bpman Member Since: 21 May 2008 Location: Oslo Posts: 8069 
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i believe the law states the retailer must pick up the costs under the distance selling act
have a look here : http://www.splandrovers.com/returns.asp specifically : Incorrect goods despatched: Occasionally the wrong item is sent to a customer. You are free to return these goods in new & unused condition for 30 days after delivery. You will be entitled to your choice of an exchange for the correct item or a full refund. If you have been mischarged, we will correct the discrepancy. SP Landrovers LTD will meet the cost of returns postage for defective goods. We can arrange for a courier pickup of the goods or we can refund your postage expenses (within reasonable limits) upon return delivery. |
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13th Mar 2013 6:55am |
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| EMPI748 Member Since: 15 Dec 2012 Location: Penicuik, Midlothian Posts: 50
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Thanks for the advice, have arranged a return and a refund. So now looking again for a different carrier, will probably go for Mantec they seem to be the most rated?
Cheers Stu |
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13th Mar 2013 2:47pm |
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| Go Beyond Member Since: 30 Jan 2012 Location: Headcorn, Kent Posts: 6678
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Take a look at these: http://www.safari-equip.co.uk/index.php?page=40
Brendan (Leeds) 4x4 Overland supplies them - I have one and am very pleased with it |
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13th Mar 2013 2:57pm |
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| d j hutton Member Since: 30 Jul 2009 Location: Dorset Posts: 1044  
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+1 Brendan is your man for these, top quality kit dj 1989 200tdi 90 csw 2011 110 usw Orkney grey Buy British 🇬🇧 Defender Clothing Designs available at http://www.rangesports.com/acatalog/Defender-Stuff.html |
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13th Mar 2013 3:14pm |
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| Merlin Member Since: 30 Oct 2010 Location: Newmarket Posts: 981
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Send it back! For the best for your LR don't buy Britpart.
Merlin |
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13th Mar 2013 3:42pm |
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