 | Home > Puma (Tdci) > Land Rover complaints dept. |
 
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| chadjizz Member Since: 25 Apr 2012 Location: sussex Posts: 559   
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can i ask what problems you have been having?
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25th Apr 2012 6:34pm |
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| pope10001 Member Since: 15 Oct 2011 Location: Dulverton Posts: 489  
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Good luck with that! If there was such an email youd'e have to wait ten years for an answer!
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25th Apr 2012 6:36pm |
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| Laurie Member Since: 22 Feb 2008 Location: Sussex, England Posts: 2897 
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This is as good as you'll get.....
For After Sales enquiries, contact the Land Rover Customer Service Centre on: Telephone: 08705 000 500. Write to: Customer Relationship Centre Abbey Road Whitley Coventry CV3 4LH Call centre opening hours Land Rover Customer Service: Monday to Friday 8:30am - 5:30pm  |
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25th Apr 2012 6:43pm |
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| Nick T Member Since: 29 May 2011 Location: Bolton Posts: 203 
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Problem- 90 went in for water ingress problems. Panels were shifted, gutter sealed with sealant. Passenger door now catches/paint being rubbed off. If parked on a slight incline the door is so tight it will not open. Apparently because I have a non LR manufactured roof rack (fitted after the poor repairs) the dealer has refused to sort.
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25th Apr 2012 6:50pm |
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| bpman Member Since: 21 May 2008 Location: Oslo Posts: 8069 
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LR helpdesk
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25th Apr 2012 7:13pm |
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| Nick T Member Since: 29 May 2011 Location: Bolton Posts: 203
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Laurie-thankyou.
I've only driven/owned Land Rovers for 23 years. Done the trialling scene, rebuilds, etc, had the series motors and enjoyed every minute  My gripe is LR customer service/workmanship. |
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25th Apr 2012 7:40pm |
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| Nick T Member Since: 29 May 2011 Location: Bolton Posts: 203
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We will see.  |
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25th Apr 2012 7:42pm |
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| pope10001 Member Since: 15 Oct 2011 Location: Dulverton Posts: 489
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The department isn't that big! It is that useless though!
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25th Apr 2012 9:00pm |
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| kingofthesparks Member Since: 06 Jan 2011 Location: Very close to Watford gap services , northants Posts: 987 
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Wrong department there , you need the Land Rover Chief Complaints Manager
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25th Apr 2012 9:17pm |
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| Laurie Member Since: 22 Feb 2008 Location: Sussex, England Posts: 2897
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Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated  |
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25th Apr 2012 9:27pm |
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| Small Clanger Member Since: 22 Jun 2011 Location: UK Posts: 210
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I found LR Customer services extremely friendly and helpful. They sorted my problem (key/alarm fob problem) and chased up the dealers on my behalf. Follow-up call to check I was happy.
The Defender's a pile of old junk but the keyfob's a beauty. |
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26th Apr 2012 8:57am |
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| Bearcat Member Since: 09 Dec 2011 Location: Dublin Posts: 57 
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It's a defender for gods sake. Expect the unexpected.
 Current...07 90 Puma commercial
Porsche 930 1988 (laid up) Previous Td5 90 & V8 90 |
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26th Apr 2012 11:37am |
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| Naks Member Since: 27 Jan 2009 Location: Stellenbosch, ZA Posts: 2635  
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Tweet about your issue to @landrover_uk, @landrover, @LandRoverUKPR, @jaguarlandrover --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear 2015 Range Rover Sport V8 Supercharged
Defender Puma Workshop Manual: https://bit.ly/2zZ1en9 Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ |
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26th Apr 2012 11:55am |
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