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XplusYplusZ



Member Since: 16 Aug 2021
Location: UK
Posts: 522
New App glitches
Somehow my vehicle is both driving and has been asleep for 4 days - despite being driven on 8 different occasions in that time and being parked in a different location to the tracking feature. The โ€œJourneyโ€ feature has given up and I am left without remote pre-conditioning too..

Sort it out JLR - this is basic stuff that wasnโ€™t broken..



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Post #1061733 2nd Mar 2025 2:05pm
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XplusYplusZ



Member Since: 16 Aug 2021
Location: UK
Posts: 522
Day 3, below 0 without pre-conditioning.. So I deleted the In Control App and re-installed.

It seems they might have re-instated the old version which is now working perfectly - as it did before the whole fancy looking update screwed me over.

If you experience the same issue, ensure you've got all your log in details, password, face recognition, pin number then delete the app and re-install.
Post #1061800 3rd Mar 2025 9:44am
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CincyRovers1



Member Since: 30 Nov 2023
Location: Cincinnati, Ohio
Posts: 116
United States 
My app is updated to the latest version and everything works, but for some reason I'm not getting the picture of the car on the home screen. Not a big deal, as everything is working, but it'd be nice to have the picture there. Has anyone else had this problem? Or maybe it's region-specific?



Click image to enlarge ๐Ÿ๐ŸŽ๐Ÿ๐Ÿ ๐ƒ๐ž๐Ÿ๐ž๐ง๐๐ž๐ซ ๐Ÿ๐Ÿ๐ŸŽ ๐’ ๐๐Ÿ‘๐ŸŽ๐ŸŽ (Pangea Green over Acorn/Lunar)
๐Ÿ๐ŸŽ๐Ÿ๐Ÿ‘ ๐๐จ๐ซ๐ฌ๐œ๐ก๐ž ๐Œ๐š๐œ๐š๐ง ๐’ (Dolomite Silver over Black/Bordeaux Red)
๐Ÿ๐ŸŽ๐Ÿ๐Ÿ• ๐ƒ๐ข๐ฌ๐œ๐จ๐ฏ๐ž๐ซ๐ฒ ๐‡๐’๐„ ๐‹๐ฎ๐ฑ๐ฎ๐ซ๐ฒ ๐’๐ข๐Ÿ” (Aintree Green over Vintage Tan/Ebony) - Gone
๐Ÿ๐ŸŽ๐Ÿ๐Ÿ ๐‹๐‘๐Ÿ’ ๐‡๐’๐„ ๐Ÿ“.๐ŸŽ (Ipanema Sand over Almond/Arabica) - Gone
Post #1062076 5th Mar 2025 3:02pm
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DefenderMidlands



Member Since: 08 Mar 2023
Location: West Midlands
Posts: 248
United Kingdom 
That is the old app which doesnโ€™t have picture of the car and remote etc on Home Screen.

The top first picture was the new app which I think has been pulled for now due to issues. MY23 D250 Defender 110 X-Dynamic SE, Carpathian Grey, 7 Seat, Electric Towbar
Post #1062084 5th Mar 2025 4:38pm
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DFNDER



Member Since: 02 Oct 2023
Location: Perth WA
Posts: 138
Australia 
App version here is 2.18.10, no issues, but no image of the vehicle in the background.
Post #1062147 6th Mar 2025 5:55am
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