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| Down & Dirty Member Since: 15 Sep 2023 Location: Somewhere outback Posts: 58  
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I’m sure You can check such things via pivi screen somewhere under settings , not near vehicle at present so can’t give you full instructions where to look,but if you have the remote app you can check on there under subscriptions
 My 24 HSE X-Dynamic 90 Carpathian Grey |
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27th May 2024 8:49am |
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| DAP2022 Member Since: 16 Feb 2022 Location: Norfolk Posts: 120 
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Hi data pack and suchlike dont give a expiry date
Thanks will wait to hear back from JLR |
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27th May 2024 9:01am |
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| markb110 Member Since: 22 May 2010 Location: Guildford Posts: 2642  
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DAP. my wife had her two, then one month reminder.
Clicking on the email 'link' showed nothing, as in no option to renew. I then went into her account on Land Rover .uk which showed her subscriptions and expiry dates apart from the Data Plan that had no expiry date! Back to the original email, clicked on the link, clicked on frequent questions and through there found the option to renew it for wifey for £120 (card or paypal). Clearly nobody at JLR could be arsed to test this to ensure that it was seamless for the end user. I had even asked someone at the service centre when the car went in recently for the security update, but unfortunately they only employ call centre staff and not people with any knowledge of the vehicles that they are meant to represent. Anyway, i hope that this helps you and anyone esle that reads theis. |
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27th May 2024 1:22pm |
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| DAP2022 Member Since: 16 Feb 2022 Location: Norfolk Posts: 120
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I unfortunately paid - have emailed landrover media relations as this seemed to be the only email address I could find
Luckily according to credit card company paying by Apple Pay is very secure as no details are released to payee, and if it is a scam I should be able to get refund as Apple should have duty of care prior to allowing payees to set up account |
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27th May 2024 3:43pm |
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| J77 Member Since: 04 Nov 2019 Location: Fife Posts: 3403 
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Your Incontrol account will tell you when your subscription ends.
 Click image to enlarge 24MY 90 D250 HSE, Tasman Blue |
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27th May 2024 6:35pm |
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| Hairy Dan Member Since: 25 Apr 2013 Location: NW Durham Posts: 1418 
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I've had the email and also the reminder but mine is for June when the car will be 33 months old
 I've read the letter and I don't use the things that is says I will lose access to so just going to let it slide, also in the app all the other subscriptions say they expire when the car is 3 years old and it makes no mention of the one that is expiring Cheers Ian
-------------------- 22MY Defender 110 D200 SE, Fuji White. Kielder 4x4 Safari Instagram @defender_v8 |
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27th May 2024 10:50pm |
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