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Home > Modifications & Maintenance (L663) > How to identify solar windscreen glass - cracked windscreen
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RDR



Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 570
United Kingdom 
JLR just replace a cracked window (not front) in my RR no quibbles. It might be worth trying. 110 MY23.5 X Dynamic HSE
RR MY23 HSE PHEV
D5 MY19 HSE - Now Sold
D4 MY16 HSE Luxury - Now Sold
D4 MY12 HSE - Gone
D3 MY06 S - Gone but not forgotten
Post #1007454 13th Sep 2023 8:26am
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haymeister



Member Since: 24 May 2021
Location: Saitama
Posts: 238
Japan 
From a defect or some sort of stone chip?
I was told fat chance by my dealer after getting a stone chip dead centre of the front windscreen 3 months into ownership 22MY Defender 110 D300 S in Pangea Green and Contrast White Roof
IG defender_japan "Hulk san"
Post #1007547 14th Sep 2023 3:50am
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RDR



Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 570
United Kingdom 
Make of it what you will, Tech said could see small chip but would get it sorted:



Click image to enlarge 110 MY23.5 X Dynamic HSE
RR MY23 HSE PHEV
D5 MY19 HSE - Now Sold
D4 MY16 HSE Luxury - Now Sold
D4 MY12 HSE - Gone
D3 MY06 S - Gone but not forgotten
Post #1007577 14th Sep 2023 11:30am
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DAP2022



Member Since: 16 Feb 2022
Location: Norfolk
Posts: 116
United Kingdom 
Got mine fixed by Norfolk Windscreens. Did a super job 4 days after phoning them. They used genuine LR solar and HUD screen. £70 excess (as opposed to £50 via autoglass) with NFU.
Post #1008313 20th Sep 2023 10:36pm
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soundslegal



Member Since: 30 Oct 2021
Location: Woking
Posts: 101
United Kingdom 
soundslegal wrote:
My glass cracked in April when the car was a week old. It is now September and I am still waiting for Autoglass to sort it, has been a complete shambles. Takes 5 weeks to get an appointment in the Guildford branch. Each time I turn up they have the wrong glass. Insurer has agreed to pay for LR glass rather than aftermarket because car so new. Their comms are terrible, and the branch just keep apologising and saying nothing they can do to help as everything is done centrally and, to quote them, ‘our customer service is just crap’ (!). Send in an official complaint and had not even an acknowledgment so far…
Trying for 3rd time lucky next Tuesday.


Just following up on this, Autoglass finally sorted things out - all replaced fine, using LandRover OEM solar glass. Hassle, but got there in the end.
Post #1008787 25th Sep 2023 11:02am
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Nuclear Nick



Member Since: 21 Aug 2021
Location: Southwest
Posts: 251
United Kingdom 
Thanks for the update, helpful to know.
Post #1008802 25th Sep 2023 1:00pm
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Huwrhys



Member Since: 27 Mar 2024
Location: Hornchurch
Posts: 22
United Kingdom 
I have the HUD but not solar att screen it seems.


Click image to enlarge
Post #1032455 22nd Apr 2024 8:34pm
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Moo



Member Since: 01 Oct 2021
Location: Bath
Posts: 1042
Ukraine 
I'm in for another screen next week. Big Cry Eiger Grey MY23 D250 SE with bits. Known as Noddy.
Post #1032485 23rd Apr 2024 12:25am
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Soup Dragon



Member Since: 22 Sep 2023
Location: Cheshire
Posts: 73
 
Defender windscreens have all the structural integrity of a chocolate fire guard.

Their failure rate should be obvious if JLR and/or the windscreen supplier would care to study the data in terms of number of replacements / month per cars delivered, compared to other models.

I get the impression that JLR are just shrugging their shoulders as we’re nearly on L663’s fifth model year and no upgrade. If there’s profit to be made in selling replacements, then no incentive to improve things…
Post #1032508 23rd Apr 2024 9:01am
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Moo



Member Since: 01 Oct 2021
Location: Bath
Posts: 1042
Ukraine 
Agree. When my last screen was fitted the guy doing it reckoned they were doing 4-5 a week, which seemed a lot, but it was one of Autoglass's specialist fitting centres. Eiger Grey MY23 D250 SE with bits. Known as Noddy.
Post #1032510 23rd Apr 2024 9:06am
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lightning



Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2259
United Kingdom 
lt might just be because the screen is more upright than most vehicles?

My Transit Connect van was similar, three screens within two years. Same with my Renault van. l've never had a screen break in an "ordinary" car.

So far my Defender screen has been fine, it's the solar reflective glass which l was told was less prone to breaking.
Post #1032598 23rd Apr 2024 9:31pm
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