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NewDefenderUK

Member Since: 07 Dec 2021
Location: UK
Posts: 6

Gearbox Fault L663 Defender 110 D300

Click image to enlarge
On Saturday morning my 2022 Defender 110 D300 came up with a gearbox fault whilst driving down a country lane. When I stopped the gearbox wouldn’t shift into park and displayed a fault on the dash and the gear shifter lights were not illuminating.
It wouldn’t shift into drive or reverse and I tried locking it and unlocking etc.

I checked all of the relevant fuses, which all looked ok and the fault remained.

I called LR assist and the AA technician was unable to clear the fault code, so the vehicle was recovered to the Norwich LR Dealership.

3 days later LR assist are still sorting out a loan vehicle and when I spoke to Inchscape Norwich dealership this morning, they said it would be 4-6 weeks before they could look at it! All rather disappointing!

Click image to enlarge

26th Mar 2024 9:13am

lightning

Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2772

That's not good, but it's the first gearbox failure l have heard about on a new Defender.

So hopefully a one-off and not something that will become more widespread.
The ZF 8 speed transmission is a tried and tested unit and has a very good reputation.

26th Mar 2024 6:25pm

Telemarkskier

Member Since: 20 Jul 2020
Location: Wiltshire
Posts: 126

Re: Gearbox Fault L663 Defender 110 D300

NewDefenderUK wrote:

3 days later LR assist are still sorting out a loan vehicle and when I spoke to Inchscape Norwich dealership this morning, they said it would be 4-6 weeks before they could look at it! All rather disappointing!

Click image to enlarge

My experience with local dealerships in my area is they are nearly always fully booked for at least 6 weeks ahead. This leads to inevitable customer dissatisfaction. I can't see it getting any better either. In Austria when been abroad in winter I have just rocked up at dealerships and they have then prioritised to get me out within the day if spares are in stock or within a couple of days if they have had to order. Nio complaints at all. 2020 Defender 110 SE 240D: Fuji White.
2011 Freelander 2 SD4 HSE
2007 Freelander2 HSE (man)

27th Mar 2024 4:25pm

lightning

Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2772

So what's happened in the U.K. then. Were the dealers here always this poor?

30th Mar 2024 7:26pm

Clemmo

Member Since: 03 Aug 2012
Location: Mile Oak
Posts: 1217

2010 Defender 90 Puma 2.4 HT Stornoway Grey

I don’t know why it’s happened…but I bought my first Land Rover product in 1981.
The dealers were excellent to be fair. The decline has been long and gradual.

I bought my last Land Rover product in 2023… I’m never buying another one… based on dealers attitude. It’s a shame. Four of my family work for JLR.

We also buy BMW and the two dealers we use make buying and visiting a pleasure.
I now hate going to Land Rover. They just don’t give a damn.

Clemmo Make today a little better than yesterday but not so good as tomorrow....
Defender 90 HT............Pangea Green
BMW X3 Msport............Carbon Black
Mini Electric................Grey. (wow!)
MGB Roadster……..........Vermillion 17k miles
Honda Benly CD200....Maroon --------McLouis Fusio........7.4m of fun

30th Mar 2024 10:56pm

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