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Van Diesel



Member Since: 12 Oct 2013
Location: Suffolk
Posts: 177
United Kingdom 1986 Defender 90 V8 Petrol ST Auto Pennine Grey
No Response from Duckworth Parts
Been trying to source a couple of bits of bodywork for the Defender after a coming together with a partridge. 2 front grill parts required.

Emailed sophie.alltoft@duckworth.co.uk on 13th March with photos of parts needed.

Heard nothing so forwarded same email to parts@duckworth.co.uk on 16th March. Got an out of office response from kevin.bates@duckworth.co.uk saying wouldn't be back at work until 21st March.

Sent a 3rd email to kevin.bates@duckworth.co.uk on 23rd March.

Guess what...............

What a bl@@dy joke. They're not local to me and only went to them as they're the site sponsor. 21 Defender D300 H/Top
63 FFRR SDV8
86 90 Pick Up 3.9 V8
Post #947328 28th Mar 2022 7:02pm
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jomara



Member Since: 26 Oct 2009
Location: Lanarkshire
Posts: 1790
Scotland 2014 Defender 110 Puma 2.2 XS CSW Santorini Black
That’s totally unlinke Duckworths, I’ve always found them to be really good at getting back to me, I normally contact Rob Hall on Robin.Hall@duckworth.co.uk

Might be worth pinging him a message. 2014 110 2.2TDCi XS Station wagon
1971 Bowler Tomcat 88 4.2 V8 Auto
2022 110 D250 XS Edition - Gone
2024 110 D250 X-Dynamic HSE
Post #947344 28th Mar 2022 8:23pm
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Van Diesel



Member Since: 12 Oct 2013
Location: Suffolk
Posts: 177
United Kingdom 1986 Defender 90 V8 Petrol ST Auto Pennine Grey
Thanks. I've now forwarded the email to Robin. 21 Defender D300 H/Top
63 FFRR SDV8
86 90 Pick Up 3.9 V8
Post #947351 28th Mar 2022 8:49pm
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jomara



Member Since: 26 Oct 2009
Location: Lanarkshire
Posts: 1790
Scotland 2014 Defender 110 Puma 2.2 XS CSW Santorini Black
Hopefully you’ll hear back quickly. Thumbs Up 2014 110 2.2TDCi XS Station wagon
1971 Bowler Tomcat 88 4.2 V8 Auto
2022 110 D250 XS Edition - Gone
2024 110 D250 X-Dynamic HSE
Post #947354 28th Mar 2022 9:00pm
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custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20331
United Kingdom 
I’ve emailed two main dealers last week, I won’t name who, but one replied rapidly and couldn’t fault it.
The other never replied at all, neither was Duckworth though.

Suppose signing all the agreements for the £999 a month Velars is taking up all their time. Shocked Rolling Eyes ⭐️⭐️God Bless the USA 🇬🇧🇺🇸 ⭐️⭐️
Post #947357 28th Mar 2022 9:14pm
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custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20331
United Kingdom 
Many thanks to Robin for sorting out an order for me, only a small one but was parts I needed.
Thumbs Up ⭐️⭐️God Bless the USA 🇬🇧🇺🇸 ⭐️⭐️
Post #953327 23rd May 2022 12:39pm
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