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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3411

Scotland 
“Ok to drive with caution 2wd only traction reduced”
As title says, been suffering this issue for the last couple of months. Dealer has applied the software update but made no difference.

What next?? I’m not going back and forward to a dealer at my expense until this is fixed!!

I don’t know why I put myself through it, 11 Land Rovers, would’ve thought I’d learnt my lesson. 24MY 90 D250 HSE, Tasman Blue
Post #924489 4th Oct 2021 8:44pm
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

Time to demand a rental car and "I don't want it back until you've fixed it permanently!" statement to the dealership Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #924490 4th Oct 2021 8:48pm
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pjm-84



Member Since: 12 Apr 2021
Location: Hampshire
Posts: 662

United Kingdom 
Do we have Land Rover Customer Relations?
Post #924492 4th Oct 2021 8:54pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3411

Scotland 
No idea if they are active on here or not.

@ SN- yes that’s the route I’ll be taking. 24MY 90 D250 HSE, Tasman Blue
Post #924495 4th Oct 2021 9:09pm
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Tim in Scotland



Member Since: 23 May 2007
Location: The Land that time forgot
Posts: 3753

 
I’ve contacted LRCS through the forum PM’s in the last 3 months and had pretty swift replies but it seems you get a far quicker response if you use their social media (possibly because far more people see your query and speed or otherwise of response there).
I’ve also had some good replies from LR employees who are members of the All New Defender Owners and the All New Defender Off-road groups who are not part of the Customer Services dept but are in the departments like iT and on the front line. Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come
2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed!
Post #924523 5th Oct 2021 7:46am
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3411

Scotland 
I’ve got a few contacts from previous dealings with LRCRC. 24MY 90 D250 HSE, Tasman Blue
Post #924570 5th Oct 2021 12:33pm
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